875 Hotel Circle South, Mission Valley, San Diego, CA 92108, United States
#19 of 240 hotels in San Diego
Guests' ChoiceBased on 346 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 31 May 2024
Sharon
United StatesRestaurant only fair. Ok for breakfast but just fair for lunch or dinner. Staff very accommodating
Clean & comfortable
Stayed in May 2024
Reviewed: 31 May 2024
Diana
United StatesNot sure if the restaurant is considered to be part of the hotel or not but we were not happy with our breakfast meal. The Eggs Benedict (muffin) was overcooked, had to ask for a steak knife to cut them and even with the steak knife it was very difficult to cut. We told our server about it and the manager came over to apologize and said he would take them off the check (which he did). The server was not friendly after that. We were disappointed with her.
Very nice and very clean hotel. Secure parking.
Stayed in May 2024
Reviewed: 31 May 2024
Rebecca
AustraliaWhen I booked parking was stated to be free. When we arrived it wasn't. House keeping didn't clean our room at all for our stay.
Loved the room. It felt grand with high ceilings and was very clean and big.
Stayed in May 2024
Reviewed: 27 May 2024
Pepperony9
United StatesThere are no options on the restaurant menu for kids. Paying $18 for a waffle for a kid isn't cool. A kids menu would be a great addition. The towels in the bathroom were really cheap and one of them had holes in it. The vanity is huge but there is only one sink and mirror. For as long as the vanity was, there was a lot of wasted space. I wanted to buy a few things from the shop in the lobby but no one was at the desk at the time and there were no instructions on where to pay so I ended up not getting anything.
The property was clean and seemed newer. The food in the restaurant for happy hour and breakfast was really good. The pool area was very nice and the pool itself was heated. Overall the room was a good size and so was the bathroom.
Stayed in May 2024
Reviewed: 27 May 2024
Zhixin
United StatesI really like the hotel! It is clean, bright, beautiful. The staff are all friendly and helpful! I hope I can stay longer...
Stayed in May 2024
Reviewed: 26 May 2024
Alina
United StatesWe didn’t like stuff, they were not very responsive and rude, they didn’t ask do we need anything special for babies, because we have twins, so it was bit disappointed . Also it’s very uncomfortable that there is no kettle.
Stayed in May 2024
Reviewed: 24 May 2024
Terri
United StatesBed was hard Front desk employees seemed over whelmed
Ok Restaurant staff was excellent
Stayed in May 2024
Reviewed: 23 May 2024
Machiko
United StatesIt was hard to adjust the temperature control. We had to order ice. We wished there was an ice vending machine on our floor. The desk chair was a little uncomfortable. Overall, we were very happy with the facility.
Very quiet and easy parking. Liked the bathroom mirror and how much room we had on the counter space.
Stayed in May 2024
Reviewed: 22 May 2024
Ray
United StatesNewer hotel in great location. Everything was lovely and we enjoyed the restaurant.
Stayed in May 2024
Reviewed: 13 May 2024
Shonnette
United StatesI was so taken care of that I forgot to take pictures. I will be back.
Great... The dining staff was great. Danaya gave my Goddaugter's birthday experience one that she will not forget on May 4th. THANK YOU, Danaya. My experience at the spa was great. Dan gave a magnificent deep tissue massage and my facial was the best. I will be coming back again.
Stayed in May 2024
Reviewed: 8 May 2024
Alfonso
United StatesEverything
Stayed in May 2024
Reviewed: 6 May 2024
Sharline
United StatesNothing
The hotel staff were exceptional accommodating especially Daniel who went above and beyond to ensure we were please with our room and services
Stayed in May 2024
Reviewed: 31 March 2024
Morton
United StatesGreat staff well kept
Stayed in March 2024
Reviewed: 26 March 2024
Lorraine
United StatesDidn't like that parking is extra. Had to pay $29.
very clean. Near Sea World. very great Location. The pool was very nicely heated. The spa... AMAZING !!!
Stayed in March 2024
Reviewed: 26 March 2024
Donald
United StatesWhen we come back to San Diego this is where we will stay
The food was delicious in the restaurant staff in there were amazing
Stayed in March 2024
Reviewed: 3 February 2024
Sharon
United StatesIt would nice to have more variety in your snacks area. I know there are restaurants on premise but small sandwiches or cheese snacks would be nice for a grab and go.
Room service was amazing. The braised short rib meal was excellent. The rain shower was heaven and the body wash was convenient and of great quality.
Stayed in January 2024
Reviewed: 10 December 2023
Sally
United StatesN/a
Very clean and the staff and service was excellent.
Stayed in November 2023
Reviewed: 2 December 2023
Steven
United KingdomNothing
Everything but best of all the gorgeous smell!
Stayed in November 2023
Reviewed: 15 November 2023
Nicholas
United StatesThe bed was not the softest
Smelled amazing once you walked inside the hotel
Stayed in November 2023
Reviewed: 13 November 2023
Elizabeth
United StatesWhen we first came in to get checked in, no one greeted us. There was 2 people at the counter, one was with a customer and the other one wasn't. Neither even looked up to even acknowledge us. We stood there in front of the counter very awkwardly because we weren't even sure if we should come up to the window. We slowly after waiting about 5 minutes, walked up and the person that checked us in seemed like he has been waiting on us. It was weird.
It was one of the best hotels I have stayed at. Very cleaned, smelled great, low or no noise at all. We were able to enjoy our stay to the fullest. The bathroom was a little awkward because there was a lot of unused space where there was room for a double sink, which would have made it absolutely perfect.
Stayed in October 2023
Reviewed: 3 November 2023
Louann
United StatesNothing wrong with the property. Everything was just right!
Very clean and staff were super nice!
Stayed in October 2023
Reviewed: 2 November 2023
Cheryl
New ZealandNo laundry facility onsite.
Luxurious and comfortable room. Central location.
Stayed in October 2023
Reviewed: 23 October 2023
Annette
United StatesThe only problem we had was the toilet would run for an extended period of time. The maintenance man saw us at the elevator and immediately went to fix it. We were impressed with him reaching out to us and asking if everything was ok.
Everyone was very friendly. The room was quiet and clean.
Stayed in October 2023
Reviewed: 18 October 2023
Morgan
United StatesThere was no ice machine. Bed was a little worn out because it sank in different spots.
The place was kept well cleaned. All basic needs were available in the room.
Stayed in October 2023
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