The room was booked as lakefront but we were charged an additional fee to move once they put us in a resort front room.

The ice skating rink and the lakefront area.

Stayed in March 2024

The resort fee. It is not optional, so it should be included in the room rate.

Stayed in April 2024

A non-optional resort fee?? What the hell is that! It’d be more honest if you just added it to the room rate.

The property is immaculate. The attention to detail is unmatched. We felt very relaxed and especially enjoyed the various board games available.

Stayed in April 2024

Find dining restaurant is very disappointing- quality of food, general ambience. Need major remodelling. Rooms were not clean. Needs improvement. Hotel stuff is very much ‘at home’ and ‘enjoying themselves’ which makes guests feel a. Bit awkward at times…

Great location. Good size rooms. Nice bathrobes. Very nice outdoor pool and hot tub- exceptional after skiing. Nice bistro restaurant- good quality food.

Stayed in January 2024

The building is new & well maintainance. The facility, the location, the service and everything is perfect. The staffs are so friendly. We spent our christmas at there, and every event & activity are super cozy & beautiful. Mountain & beach view at the same location ♥️ we had a very good time to stay there. Super recommended!

Stayed in December 2023

Over price !!!!

- The view were stunning - Location was great - Hot pool was really relaxing - Staff were really nice

Stayed in October 2023

The view

Stayed in September 2023

Poor service

Location and design

Stayed in August 2023

Room service was quite expensive but this was to be expected.

Lovely hotel in amazing location with access to the beach. some activities included including smores by the fire every evening. Towels provided at pool and beach. Bathroom was lovely with everything needed.

Stayed in August 2023

The hotel basically has no service, and there are very few service staff. There is no one who pulls luggage to help open and close the door. The service staff in the restaurant are also very busy, which cannot meet the needs of guests when there are many people. The food taste is average.

The natural environment in the hotel is very healing, the children are having fun, and the parents are very relaxed

Stayed in August 2023

We were on the second floor facing the front and because of the roof line your view was of the roof.

The view of the lake was fabulous and the fire pits were awesome at night

Stayed in July 2023

overpriced (spa) added gratuity (spa) poor service at Bistro restaurant

views one stop shop bellmen were extremely friendly

Stayed in May 2023

It’s expensive. Plan on $100+ for 2 people for anything delivered to or outside the room. The king lake view room is nice, but we were in an obstructed patio view room (maybe the only one) and it was Mother’s Day weekend so I have no idea if we paid the same price for a sub par room. they were unable to accommodate a room change. I also dislike the property having a single gate entrance without walking path to surrounding areas. It adds 15 min to anything off property if you’re walking. $25/day for valet, which is silly, but there was an unmarked self parking area we didn’t even know about that you have to walk from the gate to the lobby so it’s not desirable. The room bathrooms are pretty, but if privacy is important, you won’t like it because there is minimal sound or sight privacy. There’s also no clear dedicated fan or sound privacy for the toilet area. The Edgewood restaurant is exceptional, albeit expensive, but the bistro and the coffee shop is pretty subpar. The bistro has SOME decent food options, but for the price, I would expect more healthy high end dining options outside of the premium restaurant. The coffee shop had a nice assortment of pastries, but the latte was burnt garbage. There is a need for an actual trained barista if you’re going to have an espresso bar. This person had no idea what they were doing.

The property is gorgeous. The view of the lake and mountains from almost anywhere is breathtaking. The rooms are very nice and comfy and the lake view rooms offer an excellent upgrade to the already pleasant property. We also had a facial at the SPA and it was really nice. It was expensive, but results were positive. The SPA amenities were pretty limited and anymore than like 4-6 people it would be overly crowded in there, but it’s decent for an add on to the property, but it wouldn’t stand alone. The on premise yard games were a nice addition. The heated pool was pleasant area given the cool weather but had no attendants. Solid cocktails from the lobby bar.

Stayed in May 2023

cost

the lake

Stayed in May 2023

We have zero complaints. Cannot think of any flaws or anything at would upset us. Thank you for our stay!

Great location, service and facilities. Loved our stay and hope to come back again. Kids really loved the heated pool and smores. We also appreciated shuttle service the hotel provides, it was very useful and made our getaway smooth and restful.

Stayed in March 2023

clean, beautiful view, good gym, good location

Stayed in December 2022

Bistro restaurant left a bit to be desired and the staff seemed slightly overwhelmed during breakfast.

I’ve never said this before, but that was a near perfect stay. A truly wonderful hotel all around. Staff, location, room, amenities and guest experiences were all amazing. I was pleasantly surprised to find everything made me happy. I especially loved the direct access to the lake, the year round pool and the quality of the rooms. The ambiance and lobby were outstanding. We will be back.

Stayed in December 2022

The bed. My son and I both felt the beds not comfortable.

The atmosphere of this hotel.

Stayed in November 2022

Breakfast was delicious

Stayed in November 2022

Had trouble lighting the fireplace consistently. The in room, room service system was down. My door key would not let us into pool hot tub it was 6 degrees outside as we had to try 3 different doors.

Friendly and helpful staff. The view was beautiful. The Bistro and restaurant were excellent.

Stayed in November 2022

None

None

Stayed in October 2022

After paying for high end hotel, it was difficult to enjoy some of the accommodations during our stay because it was very crowded and booked out. We did not get reservations in main dining because booked. We did not get to book round of golf even a month in advance because it was booked.

Hotel was beautiful and felt like a high end hotel. Food was great at the Bistro and service was excellent. Our room was clean, quiet, and comfortable. Shuttle service was available to taxi us to and from hotel, which was great for the concert we attended. The setting and grounds (including the common areas, fire pits, pool area and private beach) were beautiful and exactly what you’d expect from a luxury hotel

Stayed in August 2022

The valet said to a co-worker as we were leaving.... ah you got the Griswold family huh... Loud and everyone heard it! not very flattering to us!

Stayed in August 2022

it seems they were understaffed because there are always empty glasses everywhere and not picked up.. no bathrooms next to pool area..

beautiful scenery.. different activities for kids

Stayed in August 2022