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  5. Reviews of The Mansion on Delaware Avenue

Reviews of The Mansion on Delaware Avenue 4 stars

414 Delaware Avenue, Buffalo, NY 14202, United States

#4 of 36 hotels in Buffalo

Guests' Choice

Review score

Based on 290 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    Very enjoyable we will be back
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Interesting history . The bartender was awesome . He new all about the history and seemed enjoying talking about it

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    The lobby and bar were superb and service impeccable . I was disappointed in our rooms.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights

    The rooms were not as nice as I anticipated though the lobby, breakfast area and bar were superb.

    Wonderful

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Quaint stay in Buffalo
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    A few fixtures (e.g., curtain in bedroom, side shower heads) were not completely functional.

    Quaint style of the property, staff courtesy

    Stayed in April 2024

  • Reviewed: 17 July 2023

    10
    Lovely perfect for our group of wedding guests
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Perfect location, kind staff, yummy breakfast and evening cocktails!

    Stayed in July 2023

  • Reviewed: 1 June 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Grand Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The staff was very friendly and accommodating.

    Stayed in May 2023

  • Reviewed: 27 March 2023

    9.0
    Wonderful - staff is outstanding and breakfast delicious - room was clean and bright!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    It is a beautiful old mansion and something different from a regular chain hotel. Staff were incredible - helpful and courteous. The breakfast was delicious. We were a 10 minute drive from downtown and would recommend. The hotel has recently been purchased and we learned about the history and while there are some small things that look a bit tired, there was no impact on our wonderful stay - I would definitely stay again!

    Stayed in March 2023

  • Reviewed: 27 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Great friendly staff. Breakfast food was awesome. Relaxing atmosphere. Great location.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Worth a visit
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 3 nights

    Understandably, some of the facilities can be a bit old (floor can be squeaky and the bathroom looks a bit old) and the rooms are not sound proof (can hear people talk when they chat in the corridor); a bit expensive (but I understand restoration of the house must have cost a lot).

    The house is AMAZING (especially the room where guests have breakfast) and is a piece of historic significance; staff are fantastic; breakfast is super delicious (big shoutout to the chef who was super nice and encouraged me before my bar exam); close to downtown (in walking distance to major attractions in the city center and NY Bar test center - in case you are also taking the bar exam)

    Stayed in February 2023

  • Reviewed: 25 March 2023

    9.0
    Loved the mansion. Would definitely stay there again.
    • Leisure trip
    • Couple
    • Grand Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No fridge in room.

    Excellent location. Breakfast included.

    Stayed in March 2023

  • Reviewed: 19 February 2023

    9.0
    Very nice staycation spot!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bar is currently not open, driving service not available.

    The breakfast was absolutely superb!

    Stayed in February 2023

  • Reviewed: 10 February 2023

    9.0
    Lovely! Breakfast was scrumptious!!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was fine needs a little update

    Beautifully appointed. Fabulous breakfast. Fantastic location. Easy parking. Wonderful staff!

    Stayed in February 2023

  • Reviewed: 28 January 2023

    9.0
    Hidden gem.
    • Leisure trip
    • People with friends
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were dated, but we didn't spend much time in them

    The staff, so amazing

    Stayed in January 2023

  • Reviewed: 3 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There is not a single thing about the mansion that we did not like

    From the moment we walked in the staff was amazing. We were greeted by a very friendly gentleman who showed us around the main floor got all of our information and also helped us carry our bags up to the room. We were told about their complementary breakfast as well as drink at the bar and told that we had a butler service and chauffeur as needed. We checked in on New Year’s Eve and were still able to get a complementary ride to and from dinner, which they called around and found us somewhere that had an opening and made a reservation, and then they took us to our late night show. Breakfast the following morning was amazing and more than we have ever come across at any chain hotel. This day was even more special even with changes in their staffing/ownership they were more than accommodating and made our stay so wonderful. The small extra things that they did daily to make us feel welcome were amazing and any time we come back to Buffalo we will only be staying here

    Stayed in January 2023

  • Reviewed: 18 December 2022

    10
    Great stay that was well worth the cost.
    • Leisure trip
    • Couple
    • Grand Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom in our room could use some updating but it didn’t detract from our stay at all.

    Beautiful property in a great location. Staff were really friendly and helpful.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    10
    Cool and unique hotel, beautiful building
    • Leisure trip
    • Couple
    • Grand Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints, wasnt sure where to park at first (it's across the street)

    This is a really cool boutique hotel. The staff is great, the ambiance is very unique and I think for the price it's a great value. The decor is slightly old for what most people expect for a modern hotel, but it's part of the old mansion charm and I wouldn't change it. The cost was 20-30$ more than staying at a local chain hotel but includes: + Free parking +Complimentary chauffeur service + First drink of each night included, friendly bartender + Free breakfast, and one of the best tasting hotel breakfasts I've ever had. Tbf, the bar is pretty low for hotel food but we were really surprised. The dressing on the salad is killer. We only stayed one night, and i think the value of the place would really pay off from a multi-night stay. If we find ourselves in Buffalo again i would definitely seek this out.

    Stayed in November 2022

  • Reviewed: 16 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Grand Queen Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Only thing that was wrong was the ADA lift being broken

    Staff was very accommodating! The ADA lift was broken, but they went above and beyond to assist

    Stayed in November 2022

  • Reviewed: 27 October 2022

    10
    would love to stay again
    • Leisure trip
    • People with friends
    • Grand Double Room
    • Stayed 2 nights
    • Submitted via mobile

    small, quiet, personal, great staff and service

    Stayed in October 2022

  • Reviewed: 22 October 2022

    8.0
    great place would book direct to get more accurate description of room types
    • Leisure trip
    • Couple
    • Grand Queen Room
    • Stayed 1 night
    • Submitted via mobile

    despite booking a grand queen vs a classic queen we had a small narrow room overlooking A/C units on roof. booking.com misrepresented room in photo as - showed architectural detail with tall windows. would prefer a buffet breakfast vs a served breakfast

    beautiful building excellent staff

    Stayed in October 2022

  • Reviewed: 19 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    Was in room 103...didn't love the room location in the hotel, being behind the empty sad ball rooms by the kitchen. The room location made the hotel lose some luster for me.

    The staff were amazing. Very helpful and courteous.

    Stayed in October 2022

  • Reviewed: 17 October 2022

    8.0
    visually stunning, staff courteous and efficient, transition during change of ownership perhaps distracting. minor irri
    • Couple
    • Premium Room with Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    pictured lodging applies to only a few rooms; this one was lesser

    architecturally and historically interesting.

    Stayed in October 2022

  • Reviewed: 15 October 2022

    8.0
    Great old place , beautifully decorated with tasteful art engaging staff and good breakfast.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights

    Water pressure in the showers. One of the rooms was very far away from the other two

    Two of the three rooms had inadequate water pressure in the showers. However, the bar was great and accomodated our extended family for the interim between the church service and the reception which was conveniently loctaed at the Buffalo Club.

    Stayed in September 2022

  • Reviewed: 7 October 2022

    8.0
    Charming, unique property. Ambiance and staff were great! Needs a few improvements to room comfort
    • Leisure trip
    • Couple
    • Grand Queen Room
    • Stayed 1 night

    Bed was not comfortable and ditto for pillows. Our bathroom needed a redo. Tile floor did not look clean. One lamp in our bedroom was missing a lightbulb so room was dark.

    Breakfast was delicious! French toast was divine and breakfast sandwich wonderful too.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    9.0
    amazing location to enjoy Buffalo
    • Leisure trip
    • Couple
    • Grand Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    the ironing board and lamp in our room needed to be replaced.

    Everything was great - comfortable, beautiful room, great breakfast, free cocktails, drive to our dinner reservation.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    10
    This is a lovely hotel. Let down only by the fact that breakfast was a bit of a let down. There were supposedly two choi
    • Leisure trip
    • Couple
    • Grand Double Room
    • Stayed 1 night
    • Submitted via mobile

    very poor service for breakfast.

    lovely decor.

    Stayed in September 2022

Showing 1 – 25

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