Palm Springs, CA 92264, United States
#64 of 117 hotels in Palm Springs
Guests' ChoiceBased on 27 hotel reviews
8.3Cleanliness
8.8
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
7.8
Value for money
8.1
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Showing 1 – 25
Reviewed: 26 May 2024
Mu
Hong KongNOT every room has a KITCHENETTE and I REALLY hope this comment helps whoever is hoping for one. When I found out that there wasn't a kitchen in my suite, I came back to this page to read the details of every single room, so apparently, yes, they only stated kitchens for the rooms that had them. However, what I find so shocking is that the one bedrooms have kitchens while the two bedrooms don't. I booked the biggest suite because this listing came up while I searched for accommodation for a kitchen, and who would have thought that the biggest suite was the one without a kitchen? This truly was so out of the norm, I cannot help but feel like there should be a line of warning in capital letters on the top of the booking description. I do not feel that this is purely my oversight. Another issue is that I was told there are no laundry facilities when I asked guest service, which also surprised me because my impression was that there were laundry facilities. I also saw the cleaning lady folding newly cleaned sheets so they obviously had them, it's just not open to guests... Later when I looked back on this booking page, I found in the Q&A section of this page that there are laundry facilities 0_0, so I did not remember wrong, that is actual written evidence of inaccurate claims on this listing. If anyone is here for a short weekend getaway, these things I mentioned probably don't affect you at all, and since everything else was great I would say come anyways. I however was on a road trip and really hoped for kitchen and laundry facilities. So I wish they were more clear about all of these things, and whoever actually need kitchen and laundry facilities, you've been warned.
This hotel is truly the picturesque Palm Spring Barbie Dream house exactly as I dreamt, and you get a lovely view facing a mountain sunset with palm trees. The pool facilities had perfect temperatures. Despite the rooms not having chairs there are many in the courtyard and if you want to eat, the courtyard is a wonderful place for that and so is the common area. The check-in app also worked well and was very quick, loved the idea. There is a number you can call if you need help, you may have to wait a bit because the phone number is not just for this one place but a bunch of other Avantstay accommodations, but they are pretty responsive. Another thing I found surprisingly pleasant was that because it's in a neighborhood, you are not allowed to be loud as I worried some other guests might be in typical spring break fashion. Anyways, sometimes you might have a neighbor that plays some music, but for the most part, this hotel is not going to get party loud due to its location, so you can come here for a quiet getaway.
Stayed in March 2024
Reviewed: 7 May 2024
Jack
United KingdomOur only criticism would be that the hot water didn’t last long in the shower. It only ran for a minute and then went cold. Big inconvenience. If they fixed that we wouldn’t have any problems.
Great location and decor
Stayed in April 2024
Reviewed: 31 January 2024
Jamie
United StatesNo tv in the bedroom
Stayed in January 2024
Reviewed: 25 January 2024
Diana
United StatesThe chairs and couch in the room were not comfortable.
The pool area was great, we loved that there was a hot tub as well as a pool. We were able to use the community room, which was very comfortable, the bed was comfortable.
Stayed in January 2024
Reviewed: 23 January 2024
Pam
United StatesFound there were not a lot of places to put things in the bathrooms which were kitschy cool mid mod. Place felt well used for gatherings and wasn't squeaky clean in all the corners due to the age of the unit.
LIked the size of the property and the boutique feel of the place. Rooms were large with basic comfort furnishings a la IG influencer which was ok, and not trying to be super comfort experiences. The retro boho thing works for this property that is older.
Stayed in December 2023
Reviewed: 28 December 2023
Alexandra
United StatesMy room faced the pool area so it felt very exposed with the curtains drawn.
I loved the hot tub outdoors and all of the scenic palm trees.
Stayed in October 2023
Reviewed: 18 November 2023
Kate
United StatesI liked to rooms and the privacy
Stayed in October 2023
Reviewed: 16 October 2023
Erika
United StatesQuiet, chic boutique resort. Recommend for bachelorette party/ 30th or 40th birthday with friends to have whole place to yourself!
Stayed in October 2023
Reviewed: 6 September 2023
Caitlin
United StatesThe lock for one of the rooms could use to be replaced. Luckily we had another door we could use. Also, we were under the impression there were some kitchen supplies, but didn’t find anything in the lobby. Not sure if it was just us..? Otherwise everything was great!
Great value, lovely rooms.
Stayed in September 2023
Reviewed: 5 February 2024
Honsaker
United StatesThe hotel was not as pictured. Facilities were dirty, our shower didn't have any soap, the bathroom didn't even have hand soap at the sink. Sinks did not drain. Glitter and leftover decorations were in our room from the previous stay. The shower/bathroom was gross and moldy. The pool area was dirty. We ended up leaving early because we couldn't stomach staying any longer. When submitting our complaints, we were refunded $57. What a joke.
Stayed in February 2024
Reviewed: 20 December 2023
Shannon
United StatesAmazing boutique hotel. Easy instructions to get in, clean rooms, great decor, wonderful pool.
Stayed in December 2023
Reviewed: 29 September 2023
Ilse
United KingdomWe didn’t receive any information to get into the property and arrived for a closed door. De WiFi wasn’t working all the time and there was no water to get at the property.
Rooms and pool area are looking pretty
Stayed in September 2023
Reviewed: 4 September 2023
Dawn
United StatesWe were not able to light the fire pit outside, but really not much of a deal.
Love the property! It’s like staying at a friends house. All the other guests were lovely. Everyone got along. So comfortable and so relaxing… Just like being home
Stayed in September 2023
Reviewed: 25 July 2023
Sharon
United KingdomTerrible customer service. Terrible quality. Awful ‘hotel’ I would never recommend or stay again
Absolutely nothing. We didn’t even stay there. We left the property immediately after arriving
Stayed in July 2023
Reviewed: 24 July 2023
Stein
United StatesPlumbing didn’t work properly. Shower couldn’t maintain a constant or consistent temperature
Location
Stayed in July 2023
Reviewed: 18 July 2023
James
United StatesIce machine
Nice upgrade to old school apartment living in the Hollywood type past.
Stayed in July 2023
Reviewed: 11 July 2023
Naime
United StatesPool water temperate was a little to warm. I wish was a little cold so we can cold down in hot days !!! When we when it was about 113 degrees
Super cute so Pinterest
Stayed in July 2023
Reviewed: 9 July 2023
Ashley
United StatesWish there was a broom to sweep the floor, even with taking shoes off there's crumbs from food (ours had a kitchen).
So cute. Felt really safe. Smelled clean. Adorable!
Stayed in July 2023
Reviewed: 19 June 2023
Airida
United StatesN/a
Quite, cosy, swimmingpool.
Stayed in June 2023
Reviewed: 31 October 2022
Alfredo
United StatesThey don’t have any trash cans besides the bathroom which I think would be nice to add. The fire pit didn’t work tried multiple times but wouldn’t turn on. And lastly the bathroom door was weird because the door was mainly connected to the closet area and not by the toilet but it’s just a minor thing.
I like that it’s very close in so you have privacy from other locations. The room was big and had a kitchen and it included a fridge, stove, microwave and the tv was flat screen which is nice. It was quiet which was good and it also had a patio which you can enjoy a little time outside if you don’t wanna go to the front by the pool. The bed was very comfortable and everything was beyond nice. The price you pay is what you pay which I like. Overall would stay again.
Stayed in October 2022
Reviewed: 10 July 2023
Anonymous
United StatesIt’s great place !
Beautiful, clean stylish!
Stayed in July 2023
Reviewed: 10 April 2024
Kenneth
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 January 2024
Jake
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 11 January 2024
Ryan
United StatesThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
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