5 West 8th Street, Greenwich Village, New York, NY 10011, United States
#138 of 418 hotels in New York
Guests' ChoiceBased on 873 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.6
Facilities
8.3
Staff
8.6
Value for money
7.6
Free WiFi
9.2
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End of dialog contentReviewed: 1 June 2024
Michael
AustraliaReception staff vary considerably. Some are bright and cheery, others hardly acknowledge your existence with their eyes cast down as if they are watching a movie behind reception and don't want to be interrupted. Room cleaning wasn't great - a vacuum cleaner needed.
Location is excellent. Bedrooms are a decent size. Breakfast choice was good as was the espresso.
Stayed in May 2024
Reviewed: 31 May 2024
Helen
United KingdomThe rooms are small.
Great location, charming downstairs lobby with open fire, delicious complementary breakfast.
Stayed in May 2024
Reviewed: 26 May 2024
Konstantin
AustriaVery small room Breakfast ok but nothing special. So many great places around. No need to have breakfast in the hotel AC noisy but we got moved to another room because of it
Location
Stayed in May 2024
Reviewed: 16 May 2024
Nida
CanadaCutest hotel in the village ! Reminded me of hotels in Italy.
Stayed in May 2024
Reviewed: 11 May 2024
James
United KingdomNot the friendliest front desk staff. Fan in bathroom was noisy.
Great setting. Lovely old style New York furnishings, cool bar and diner area. Breakfast included is a real bonus.
Stayed in May 2024
Reviewed: 22 April 2024
Ilena
GermanyAs expected, room was small. Beware if you leave your receipts at breakfast empty: we realized at check out that waiters had been giving themselves tips for breakfast without our consent !!
Perfectly located, calm and well decorated. Very comfortable bed. A la carte breakfast included in room rate was good.
Stayed in April 2024
Reviewed: 17 April 2024
Charles
United StatesWould have liked a price list in room for beverages and snacks. Ordered drinks from waiter in lobby and 20 minutes later was told they didn't have what we ordered - lobby and bar area was not crowded, why did it take him so long to tell us?
Breakfast was great. Bed comfortable and warm - liked "fur" throw
Stayed in April 2024
Reviewed: 11 April 2024
Idan
IsraelRoom is very small
Great staff
Stayed in March 2024
Reviewed: 8 April 2024
Christopher
SwitzerlandThere are trade offs to consider when staying in a classic traditional hotel, where the facilities are on the older side. The rooms are very small with limited space to move around or spread out. There certainly was nowhere to work in the room (ie desk). However, the lobby is quite spacious and comfortable and I saw several people working there. The water pressure in the shower was on the lower side and the faucets were traditional with the hot and cold settings as separate dials. That said, these things did not put me off the hotel and I would certainly stay there again in the future.
The Marlton is a classic New York hotel in an excellent location. The staff were very friendly, the bed was super comfortable, and the breakfast was quite nice. The rooms were very very quiet and we slept perfectly each night. I’ve stayed in other hotels and apartments in NYC and this certainly was not the case there. Also the temperature control in the room was top notch. One other noteworthy experience was the breakfast every morning. We always easily got a table right away and the servers were attentive.
Stayed in April 2024
Reviewed: 3 April 2024
David
United KingdomThe lounge and bar seem to be used by local students as a common room.
Great location and the rooms, though small, were nicely fitted out and very quiet.
Stayed in April 2024
Reviewed: 2 April 2024
Annemarie
AustraliaWe very much preferred the previous breakfast choice (pre-Covid) of avocado and boiled eggs and toast (or fruit ) (that is, the breakfast included in the daily rate). We found the present breakfast selection (as part of the daily rate inclusion) very disappointing and boring , especially as we were staying with you for 5 nights. Everything else was wonderful at the hotel and just as we had remembered it. We have stayed there several times and will stay there next time, but hope for some improvement in the breakfast provided with the daily rate.
The position is excellent as are most other aspects of a stay at your hotel.
Stayed in March 2024
Reviewed: 31 March 2024
Melinda
FranceThe room was really small and only about half the staff was friendly.
The complimentary breakfast was good. The room was stylish, but small, although typical for NY hotel rooms. The location was extremely convenient for getting around all parts of the city with lots of good bars and restaurants nearby.
Stayed in March 2024
Reviewed: 29 March 2024
Denis
United StatesHot water was more lukewarm, especially in morning when guests are getting up
ambiance, decor, location
Stayed in March 2024
Reviewed: 20 March 2024
Simon
United KingdomHad no hot water for showers on 2 occasions during our 4 day stay
Location
Stayed in March 2024
Reviewed: 26 February 2024
Rachel
CanadaVery busy lobby with people working on laptops all day. Often difficult to find a seat.
Great location, lovely character in the hotel and all the staff were very helpful.
Stayed in February 2024
Reviewed: 22 February 2024
Deborah
United StatesI wished that a chair could be provided in the room but understand that it would probably take up too much space.
The room would be considered small by some but not by European standards. Very clean and very comfortable bed, linen, robe/slippers, etc. Lobby was cozy as well as the bar area; the restaurant pleasant. The location is super and the continental breakfast (fresh fritta and side salad) was scrumptious.
Stayed in February 2024
Reviewed: 18 February 2024
Paulynn
United StatesGreat location, loved the breakfast & coffee selection!
Stayed in February 2024
Reviewed: 9 February 2024
Constança
PortugalThe rooms are very small, we couldn't have any suitcase open and could barely fit them inside the room.
Breakfast is very good. There's a predefined menu with 5 or 6 options,and all of them were good! the location is simply perfect!
Stayed in January 2024
Reviewed: 9 February 2024
Clare
United StatesRoom location.
We had the room on the second floor as soon as you open the main door. I would have liked to be further down the hallway. Breakfast was excellent.
Stayed in February 2024
Reviewed: 2 February 2024
Margaret
United StatesRoom was quite small - although bed was comfortable, pillows were softer than I was used to. Although breakfast was free - you had to sign a meal ticket that inflated price of breakfast - $56 for breakfast two - basically a continental breakfast (where price for no guest breakfast was $18) and tips were requested based on inflated price - found that a bit annoying. Service at breakfast varied from poor (gruff inattentive service l, forgot to bring us silverware, etc) to great (very friendly attentive service.)
Fireplace and comfy in cafe/lobby of hotel - inviting (although often very crowded with guests and no guests). Room was ready and check on allowed two hours before check in time. Nice amenities in room - toothpaste! - and slippers. They gave small bottle of wine for 4 day stay. The decor of halls and room was unique and attractive. Free newspapers and breakfast. Great location.
Stayed in January 2024
Reviewed: 28 January 2024
Robert
SingaporeThe majority of rooms are incredibly small/tight! Yes, the website does state they are 100-125 sqft, but the photos don't really prepare you for just how tight they are! There's barely room to walk between the bed and wall, and certainly nowhere easy to put your luggage.
The location is ideal for anyone visiting NYU. The lobby area is very cozy, particularly in Winter with the fireplace going. The coffee/Tea in the lobby was appreciated, while the Breakfast room and staff were very nice.
Stayed in January 2024
Reviewed: 27 January 2024
Susan
AustraliaMy only negative comment would be that the lobby is very dark, not really a big problem.
Location is fabulous.
Stayed in December 2023
Reviewed: 27 January 2024
Shaunna
United StatesRooms are small and there are no amenities other than a restaurant. Can’t even stream on the TV
Convenient location and excellent breakfast
Stayed in January 2024
Reviewed: 25 January 2024
Debra
United StatesBathroom really small with no counter space. Decor needs refresh!
Great location, close to everything in Village, 1 block from subway. Charming retro decor with decent restaurant and cozy lounge in lobby.
Stayed in January 2024
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