The location was terrific. The room size ... beyond expectations. It was a massively large room ... especially for New York. Will stay there again!!

Stayed in December 2023

If there were problems I wouldn't keep coming back

I have been staying at the Michelangelo for over twenty years and the staff always recognise me and make me feel special.

Stayed in December 2023

There's no coffee in the room, no coffee machine Nor a cattle for hot water not even a bag of tea and not even a bottle of water for the gusts. One of the curtains was broken. No breakfast

I loved the location, if you are in NYC this is the perfect spot! the staff were very nice, always smiling and very welcoming. we were upgraded to a better room without asking for it, the room is very clean and pretty big. We really enjoyed our stay and we recommend it.

Stayed in January 2024

I was expecting a coffee maker in the room and a little bigger. I didn't expect the residence fee.

The breakfast was delicious and the staff very attentive.

Stayed in December 2023

Quite expensive

Stunning building excellent location very friendly and helpful staff comfortable clean and beautiful room

Stayed in January 2024

Close to Times Square, easy location to get to and from and close to the Yourview hop on bus tour start.

Stayed in January 2024

Expensive

Very clean, good location, helpful staff

Stayed in December 2023

Prices

Staff, location

Stayed in November 2023

First impressions are that it’s a little ‘tired’ but this is irrelevant as it was so good

Huge room, comfy bed, spotlessly clean, great breakfast menu, super friendly and helpful staff, convenient location and quiet

Stayed in December 2023

It is very pretty and elegant. It reminds me of old world Europe. I loved the Christmas decorations.

Stayed in December 2023

Clean, classic, professional. No fuss. High quality bedding, fittings and very spacious rooms.

Stayed in November 2023

Old fashion

Location

Stayed in December 2023

For a hotel that bills itself as "European luxury," it needs much TLC and some updating. Scuffed furniture; dirty windows; threadbare or frayed curtains; poor caulking in the tub; light switch that didn't work; and poor quality mattresses--no excuse given the rates.

Excellent location, great staff, cozy bar.

Stayed in December 2023

I dislike anything.

The room was lovely! I loved the decor. The bed was so very comfortable. The bathroom was roomy and the tub, so lovely. I liked where the room was located. Not in the mainstream where it could have been noisy, but was not..

Stayed in December 2023

N/A

Staff was amazing, friendly, and helpful. They were able to get us dinner reservations during a busy Chriatmas time. Perfect location for sightseeing.

Stayed in December 2023

There was no coffee machine in the room.

Friendly efficient staff especially Theodore.

Stayed in December 2023

Nothing

Service was amazing. Doormen might be the best in the city. Always courteous and helpful

Stayed in December 2023

It needs investment and the bar area is cold and a little run down

Location and comfort

Stayed in December 2023

Carpet in room was old and dirty—room 630.

Great staff Great location

Stayed in December 2023

Minor issues,

Great location, unbelievably friendly and helpful staff, good food.

Stayed in December 2023

As I mentioned above, the staff is exceptional, though I found there was a bit of a difference in the daytime staff versus the nighttime staff. The daytime staff was super friendly, warm, and helpful. The nighttime staff was much colder, aloof, and I almost felt as though we were annoying them with some of our requests. There was also a bit of an issue with the fact that my husband and I don't have the same last name, legally. We are married, but have different last names, and the hotel seemed to have a bit of an issue understanding this and keeping this information straight, though it really wasn't a problem....just a little odd.

The location of this hotel is fantastic and very close and convenient to Times Square, the theater district, Central Park, Bryant Park and the NY Public Library, 5th Ave shopping, and Grand Central Terminal, which are all within walking distance. A short walk to several nearby subway stations get you to any other areas of Manhattan that are too far to walk with a short subway ride. The hotel is beautiful, is kept very clean, smells wonderful upon entering, and the staff is super helpful and SO friendly. This was my 3rd stay at this hotel, which is becoming my go-to hotel whenever I go to NYC. The rooms are very large in comparison to most NYC hotel rooms. We were in a one-bedroom suite, which was likely larger than most Manhattan apartments, with a separate living area, large entry, and large bathroom. The beds are very comfortable and there are plenty of pillows provided. The staff is exceptional and very attentive, particularly Angel at the registration desk, and doormen, Henry and Theodoro. They are one of the reasons I keep returning to this hotel. Always stepping up to help in any way they can. They are also very quick to respond to requests.

Stayed in December 2023

Great location and large room

Stayed in December 2023

Very hot! In lobby and in room. Everything else was perfect!

So close to theater district and Times Square. Beautiful.

Stayed in December 2023

The only complaint was a bartender. We asked for water and she continued to complain/make fun of us to guest infront of us for ordering free water. We paid a lot of money to stay there and we were heading out of the hotel. We had full intention of tipping for the free water—- the rest of the staff was wonderful.

The property was pretty, clean, and decorated beautifully for Christmas. We did a room with double queen beds and the room was so spacious!!!

Stayed in December 2023

I’ve stayed here over the years and the hotel is starting to show its age. When we arrived the room was slightly dirty including the bathroom floor and living area.

You can’t beat the location near Central Park and Times Square. The staff are friendly.

Stayed in November 2023