3830 28th Street, Long Island City, NY 11101, United States
#1 of 7 hotels in Long Island City
Guests' ChoiceBased on 77 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
9.0
Staff
9.3
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 2 June 2024
Elizabeth
United KingdomA little more equipment would be handy in the kitchenette e.g. a paring knife, larger cereal/soup bowls
Comfortable and stylish bed and sitting room, convenient for subway into Manhattanand from JFK, friendly helpful staff, quirky and stylish
Stayed in May 2024
Reviewed: 8 May 2024
Jennifer
United StatesI like everything
The view was spectacular on the top floor room with terrace, such a delight!
Stayed in May 2024
Reviewed: 24 April 2024
Lisette
United StatesWe were so impressed with this hotel!!! Don’t be fooled about the little entrance. We had AMAZING SERVICE! The rooms were clean and aesthetic !! I want to give a huge thank you to Laura for helping us especially the first night. She is great and her customer service is a 10/10! We love her and we will be back because of her too :-) thank you Laura!!
Stayed in April 2024
Reviewed: 11 April 2024
Aldrin
United StatesNo parking
Clean and quiet
Stayed in March 2024
Reviewed: 24 March 2024
Laurah
United StatesGreat city views!
Stayed in March 2024
Reviewed: 21 March 2024
Suhaila
United StatesGreat friendly staff. Clean facility. Smells great. Very artsy.
Stayed in March 2024
Reviewed: 14 January 2024
Liane-maria
AustriaA fantastically beautiful hotel! Family company! very clean and nice! The two of us had a four-bed deluxe room with 2 beds! The size is perfect for 2 people! beautiful bathroom and balcony! are excited! we'll be back when I visit my family in NY!!!!
Stayed in January 2024
Reviewed: 5 January 2024
Lauren
United StatesShower drain was clogged & wish there was better parking options. The place recommended was closed when we tried to park there. Also can be hard to get ahold of front desk.
Very pretty, nice staff & clean !
Stayed in January 2024
Reviewed: 26 November 2023
Rebecca
United StatesNo breakfast, communal space not inviting, noisy heater
A small family run hotel, attentive staff, very clean VERY comfortable beds, spacious, sunny nicely decorated room, good location
Stayed in November 2023
Reviewed: 11 October 2023
Shauli
IsraelLocation not the best but we knew it so overall the value was good
Great room, great service, clean
Stayed in October 2023
Reviewed: 23 August 2023
Shayna
United StatesThe staff was incredibly friendly, and the room was beautiful, with lots of natural light and comfortable amenities. Also close to the subway.
Stayed in June 2023
Reviewed: 16 August 2023
Yves
United StatesThe staff member on duty could not find my reservation when I arrived. Checking in is usually quick with booking.com. What should have been a 2-minute process took more than 20 minutes, he would not accept even the confirmation that I showed him in the Booking app on my own phone because he was unable to find whatever he needed to see in his own computer.
Room as advertised. Clean. Good amenities especially in bathroom.
Stayed in June 2023
Reviewed: 20 July 2023
Marc
United StatesEverything! From Carolina at that front desk, the art exhibit, the rooms! The room was ultra modern with every amenity you may need. Bathrobes, slippers, toothbrush and toothpaste, razor. One of the best hotels I’ve stayed in a while!
Stayed in July 2023
Reviewed: 20 June 2023
Shuai
United StatesHard to find a parking spot in the area
Good location for people take public transportation
Stayed in June 2023
Reviewed: 20 June 2023
Ruby09
United StatesNothing really. This is a brand new hotel in Long Island City and didn't disappoint.
Hotel was great. We stayed in the one with the balcony/terrace. I think that space is meant for entertaining. It was huge with 5 long couches at least. Got to sit there with a drink and look up the sky. Was waiting to witness a UFO sighting but didn't. We really stayed a long time outside just taking in the beauty of NY lights at night. Watching the planes mostly. The suite was great with 2 robes, ready for us. Front Desk was exceptional. They have an art exhibit when we were there of an artist.
Stayed in June 2023
Reviewed: 13 June 2023
Dan
United StatesThis little hotel is a gem. Room was very nicely decorated, it almost had a home vibe. I liked the little balcony where one can sit outside and enjoy the weather, the bathrobe and slippers , the gym. Hotel is located near the subway so one can easily get around New York. Also, plenty of food locations around this place.
Stayed in June 2023
Reviewed: 15 May 2023
Tony
United StatesThe couch, while beautiful, was very uncomfortable. That really would be my only complaint. There were some unsavory people in the neighborhood but not a lot. As I said above the area is in transition so you have to expect that. Even with that element it didn't feel unsafe at all.
This is a hidden gem. The hotel is very clean, rooms are beautiful and I love having a balcony, which is hard to find in New York City. I really liked the staff as well. They were so friendly and helpful. The location is not bad at all, very close to the subway. The neighborhood is in transition so there was alot of construction in the area which really was the only downside to this area.
Stayed in May 2023
Reviewed: 29 April 2023
Kevin
United StatesNo cable tv, but they do have Roku.
Artfully decorated hotel, with large rooms that are well equipped with microwave, fridge and kitchen essentials. Small balcony, but not much of a view. Comfortable bed with nice linens. Family run hotel and the service was great.
Stayed in April 2023
Reviewed: 28 March 2023
Allison
United StatesN/A
Friendly, courteous staff. Very clean establishment (you can smell the “clean” as you walk through the door). Modern amenities (as the moniker suggests), quality, well-packaged and conveniently placed toiletries. Staff actually pays attention to preferences in the comment section in the booking section online. Attention to detail is maintained throughout. Additionally, there is a gorgeous art gallery for viewing on the entry floor during regular business hours. This was a last minute booking but I’m really satisfied with the whole experience. 5/5 stars, would recommend!
Stayed in March 2023
Reviewed: 16 March 2023
Rakhman
United StatesNothing
EVERYTHING
Stayed in March 2023
Reviewed: 10 January 2023
Pumi
South AfricaNothing at all
The thoughtful and personal touches in the decor made our stay feel homely. The staff were also incredibly sweet and accommodating.
Stayed in December 2022
Reviewed: 27 December 2022
Yuyang
United StatesPretty cozy, and the staffs are very friendly and helpful!
Stayed in December 2022
Reviewed: 25 December 2022
Pumi
United StatesN/A
The hotel has nice personal touches that makes it feel homely.
Stayed in December 2022
Reviewed: 6 November 2022
Lori
United Statesno real coffee creamer only powdered creamer (yuck)
comfy, quiet, well cared for, and friendly staff
Stayed in November 2022
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