21 North Juniper Street, Philadelphia, PA 19107, United States
#17 of 89 hotels in Philadelphia
Guests' ChoiceBased on 469 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Adrian
RomaniaStaff
Location
Stayed in May 2024
Reviewed: 23 May 2024
Diane
United StatesThe history of the building is honored in so many ways by the decor! Great attention to detail. The location is excellent. Convenient to the metro, and interesting sights.
Stayed in May 2024
Reviewed: 23 May 2024
Cecilia
United StatesRestaurant was delicious but had to wait very long for a table maybe suggest reservations and the room didnt include any amenities in the bathroom
Location is perfect , the room was very confortable the bed fantastic . We came for graduation and it was well situated , it was very full but valet parking people were extremely helpfull
Stayed in May 2024
Reviewed: 7 May 2024
0taku
United StatesClose to the convention center
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United KingdomNothing
Breakfast was excellent
Stayed in April 2024
Reviewed: 1 May 2024
Pavel
Czech RepublicWi-Fi didn't work, decided to purchase better service but didn't work as well. Spent 30 minutes on phone with someone who should fix the problem. Didn't fix it and never called me back. Finally I wasn't charged but this thing was disappointing.
Great location - 15 minutes walk to Independence Hall. 2 minutes to Food Market - fantastic . The style of the hotel is very nice. The view from our room was like picture.
Stayed in April 2024
Reviewed: 25 April 2024
Donald
United Statesto busy for my liking
location
Stayed in April 2024
Reviewed: 15 April 2024
Henry
United KingdomVery slow service at breakfast and in the bar. The rooms were very expensive, which we discovered when we reached Philadelphia was the consequence of a 15,000 delegate strong conference in the city centre.
The hotel is well sited at the heart of Philadelphia close to Reading Terminal Market and easy reach of the main sites of the city. The staff were friendly and the room was clean and comfortable.
Stayed in April 2024
Reviewed: 13 April 2024
Omar
United Arab EmiratesFood options weren’t great
Great location , also I highly recommend that Yonah from front desk gets a promotion. He was extremely knowledgeable about where I came from, was very helpful and was very courteous
Stayed in April 2024
Reviewed: 10 April 2024
Angelo
United StatesNothing every thing was great.Everyone would smile and greet you.
Clean and comfortable and cozy.Also the staff very friendly and helpful when questions were asked.
Stayed in April 2024
Reviewed: 9 April 2024
Amanda
United StatesIt was great, no complaints!
The location, hotel and staff were perfect. We had a wonderful trip!
Stayed in April 2024
Reviewed: 31 March 2024
Aysegul
United StatesBreakfast is very limited and the service was too slow. You need to wait for at least 15 minutes for a pancake plate.
Stayed in March 2024
Reviewed: 30 March 2024
Helen
United StatesNothing. All was good. Will stay here again
The hotel provided slippers and robes when I asked. The gym was a decent size. Bed was very comfortable. I stayed with my 2 grown kids and husband and the room was a good size. Conveniently located to old town. Definitely walkable. We walked to the Philadelphia Art Museum and back. Trader Joe’s was down the block. The hotel provided bottled water which was very nice
Stayed in March 2024
Reviewed: 25 March 2024
Eric
United StatesBeautiful facilities, well-appointed, in a perfect location.
Stayed in March 2024
Reviewed: 25 March 2024
Tyrone
United StatesRoom service and valet are a bit slow. My breakfast was cold by the time it was delivered and there are no microwaves in the rooms.
Location was perfect. My room was very clean.
Stayed in March 2024
Reviewed: 9 March 2024
William
United StatesMore outlets near the bed as Iwas not able to use,my papa Device due to no outlets close enough to the bed that I could find.
The room was large and the bathroom was nice. The view was okay and the staff were very helpful when checking in and out of the hotel.
Stayed in February 2024
Reviewed: 26 February 2024
Monteiro
United StatesBeds were comfortable. Staff was professional, polite and courteous.
Stayed in February 2024
Reviewed: 25 February 2024
Katie
United StatesThe soap in the bathroom- such a small thing though.
Lovely property! We appreciated the historic preservation and also how everything was updated. The staff was exceptionally attentive.
Stayed in February 2024
Reviewed: 22 February 2024
Camilla
United StatesLocation was perfect, we could walk to museums and some restaurants. The breakfast was really good and we could choose a la carte. I suggest the included breakfast.
Stayed in February 2024
Reviewed: 18 February 2024
Deborah
United StatesThe staff was friendly, accommodating and helpful answering any questions about the surrounding area
Stayed in January 2024
Reviewed: 15 February 2024
Jj
United StatesRoom was small.
Housekeeping staff and restaurant staff
Stayed in February 2024
Reviewed: 15 February 2024
Taylor
United StatesI did not like the scent that was sprayed in the lobby and elevators. It was a bit overwhelming as someone who is sensitive to strong scents.
Staff are all very friendly and helpful. The rooms are clean and comfortable. The hotel is in a great location, close by to many restaurants, bars, and stores.
Stayed in February 2024
Reviewed: 8 February 2024
Shameka
United StatesNothing to dislike, phenomenal hotel!
Everything
Stayed in February 2024
Reviewed: 30 January 2024
Ann
United StatesI am a senior with knee arthritis. The toilet was too low for me and caused some pain upon getting up. It was also impossible for me to take a shower due to my condition. I hope not remembering to ask for an accessible room caused those problems for me.
The room was very clean and attractive. The bed was very comfortable. The room was also very spacious.
Stayed in January 2024
Miyazu, Japan
Guangzhou, China
Ras al Khaimah, UAE
Baume-les-Messieurs, France
Nha Trang, Vietnam
Veldenz, Germany
Blackheath, Australia
Viterbo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content