425 East Main St, Middletown, RI 02842, United States
#7 of 20 hotels in Middletown
Guests' ChoiceBased on 104 hotel reviews
8.8Cleanliness
9.5
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.3
Value for money
8.4
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End of dialog contentReviewed: 2 June 2024
Susanto
IndonesiaNo elevators but the staff helped us to bring up luggages
Large room and good atmosphere
Stayed in May 2024
Reviewed: 25 May 2024
Lureen
United StatesDoor card didn't work,had to WALK up and down the stairs again after traveling for 5 hours after initially climbing the stairs. Called front desk to let them know keycard defunctional. We waited additional 40 minutes trying to get door open. They suggested to move us to the first floor, refused due to lugging the luggage back down those stairs, finally moved us across the hall.
That we were on the 3rd floor.
Stayed in April 2024
Reviewed: 30 April 2024
Gerard
United StatesOne downside is there is no elevator to the 2nd floor. Wish I knew that before booking as I have walking issues and stairs were more than an inconvenience.
Great stay, room was very clean and comfortable. Restaurant was right off the lobby and was great.
Stayed in April 2024
Reviewed: 12 April 2024
Ralph
GermanyNice large room, new/modern style, convenient beds
Stayed in April 2024
Reviewed: 25 March 2024
James
United StatesNoisy in room above....jumping kids maybe? Oh well.
Super comfortable beds!
Stayed in March 2024
Reviewed: 22 March 2024
Michelle
United StatesI have no complaints
The place was clear and very nicely decorated. The staff was awesome!
Stayed in February 2024
Reviewed: 20 March 2024
Spyro
United StatesNo elevator to 2nd floor. Room had an exterior light right above our window and shades did not fully block it out.
Very clean and nice decor. Also felt very new. Very friendly staff.
Stayed in March 2024
Reviewed: 18 March 2024
Brodeur
United StatesHow clean it was and the lounge was great too
Stayed in March 2024
Reviewed: 17 March 2024
Jean
United StatesNA
It was great
Stayed in March 2024
Reviewed: 16 March 2024
Adeel
United StatesIt was conveniently located to most attractions we wanted to visit. Overall great experience!
Stayed in February 2024
Reviewed: 12 March 2024
Jacob
United StatesThe sink faucet was not tightened and would not straighten out, the toilet seat was broken on one side.
Stayed in March 2024
Reviewed: 24 February 2024
Thomas
SwitzerlandIt's right along a main road, but the noise didn't actually bother us.
This was a last minute booking for us, but we couldn't have been happier. The library with the fireplace was lovely. Our room was big and comfortable. Staff was friendly and competent.
Stayed in February 2024
Reviewed: 5 February 2024
Lisa
United StatesEverything was wonderful. No complaints at all. You did a great job. Thank you.
The hotel is so clean and fresh smelling. Rooms are super clean. We used the "living room" common space which was great. Had drinks in the bar. Staff was amazing. Cant wait to go back.
Stayed in February 2024
Reviewed: 21 January 2024
Martin
United StatesThe bed would slide some while sitting up in it reading or watching TV.
We had a few issues that were addressed and fixed very quickly. Very friendly staff. Clean rooms.
Stayed in January 2024
Reviewed: 9 January 2024
Dominick
United StatesNothing
Staff was so nice, hotel was extremely clean with plenty of amenities inside the room
Stayed in December 2023
Reviewed: 7 January 2024
Sullivan
United StatesWe liked everything!
The newly updated hotel was decorated well and very clean. We were pleasantly surprised with the size of the room and loved the walk in shower. Also the towels were of great quality & size- nice addition. The staff was also friendly & pleasant.
Stayed in January 2024
Reviewed: 6 January 2024
Laura
United StatesOur only complaint was that we were placed on a first-floor room near an additional entrance/exit door. The door slammed loudly and shook our room every time it shut. Would highly recommend having the hotel fix this to close softly.
The hotel is very comfortable and clean. It was decorated nicely for the holidays and the rooms and common areas were spotless. Loved that the TV had built-in Chromecast so we could easily stream whatever we wanted to watch to the TV. The hotel is in a great location for exploring Newport (10-minute drive) or other East Bay towns (20 minutes to Bristol).
Stayed in January 2024
Reviewed: 1 January 2024
Frances
United StatesThe $125 per fee regardless of our one-night stay.
Excellent in every way. The common areas had books in shelves for perusing. Rooms are large and ours had a view of the large grassy area in back. The on-site restaurant was so convenient and the food is delicious.
Stayed in December 2023
Reviewed: 7 December 2023
Robert
United StatesClean, polite staff,on site restaurant
Stayed in December 2023
Reviewed: 7 December 2023
Michelle
United Statesbar on sat night closed too early. bartender turned hotel guests away at 10:30 on a sat night. she also talked too much while we sat there. bartender shouldn’t be so self centered and we learned more about her and her life than I care to know. wished there would have been nice jazz playing lights a bit lower and a more chill vibe. felt like she was working all day and wanted to close up.
beautiful nicely decorated great staff
Stayed in October 2023
Reviewed: 18 November 2023
Dawn
United StatesA little bit of road noise in the front rooms of the hotel and some very bright lights above the windows that necessitated the curtains being drawn all evening were the only negatives
Decor. Cleanliness. Location. Price.
Stayed in October 2023
Reviewed: 15 November 2023
Haley
United StatesThere is no elevator (however the staff got us a room on the first floor so we didn’t have to carry our stuff and the baby up the stairs without even asking!) we also wasn’t fond of the fact that the shower had no place to put your shampoo and soap it had to go on the ground of the shower.
It was well kept and very clean and pretty!
Stayed in November 2023
Reviewed: 13 November 2023
Malaura
United StatesThey need to fix the shower valve and or water heater, had a warm, NOT hot shower in room 256. Came out of the shower cold.... that is literally almost my only complaint. The other is the restaurant charged a ridiculous amount of money for a small portion of food. It was restuarant week and they were running low on food. They should have not offered the steak. We were charged $34 for three little pieces of steak. x 2 people. I would have rather had the option to order something else.
Very nice and comfy rooms!
Stayed in November 2023
Reviewed: 13 November 2023
Victoria
United StatesExpressing machine one the room instead of coffee maker.
There was a restaurant and bar at the property. We had breakfast, dinner and drinks in one location. It was a new, clean and a good location. The food and service in the restaurant was excellent.
Stayed in November 2023
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