85 Fifth Street, Union Square, San Francisco, CA 94103, United States
#145 of 221 hotels in San Francisco
Guests' ChoiceBased on 1003 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.4
Staff
8.4
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 31 May 2024
Michelle
IrelandExcellent location, great staff and lovely rooms with extremely comfy beds - would definitely stay here again and highly recommend them, so central to everything
Stayed in May 2024
Reviewed: 29 May 2024
Tom
United StatesOnly complaint is that it's an older building so noise can be an issue. Not much you could do about that.
Great location, great staff
Stayed in May 2024
Reviewed: 29 May 2024
Vickie
New ZealandThere were no teabags to make a cup of tea
The beds were comfortable and the room was clean.
Stayed in May 2024
Reviewed: 27 May 2024
Carlos
United StatesThe noise that I heard in my room when some other room flush or turn the water was bad bad. I made a complaint but wasn’t resolved
Hotel is old but in good shape
Stayed in May 2024
Reviewed: 25 May 2024
Maxyn
United StatesHad housekeeping come in twice between 10am and 11:30am after we told them we were checking out at 12 and I had just had heart surgery, had do not disturb tag on the door both times and they still came in.
Location was nice for what I needed.
Stayed in May 2024
Reviewed: 24 May 2024
Vazquez
MexicoLocation
Nothing
Stayed in March 2024
Reviewed: 22 May 2024
Ali
TurkeyIt is an old facility without renovation for years .
Location
Stayed in April 2024
Reviewed: 19 May 2024
Yu
TaiwanNo breakfast
Location
Stayed in May 2024
Reviewed: 17 May 2024
Craig
United StatesStreet noise was a little much but well worth the stay
Location , price and comfortable
Stayed in May 2024
Reviewed: 17 May 2024
James
SingaporeNoisy, the aircon system need an upgrade and toilet and bath area is small. The price was exceptionally high due to RSA conference week.
Comfortable bed, strong enough hot water shower, walking distance to Moscone Center, friendly lobby staff and relatively safe location
Stayed in May 2024
Reviewed: 7 May 2024
Warasirin
Thailandour second night a lot of noise and a lot of shouting outside the hotel can be heard in our room for hours (probably from the homeless)
The bed and pillow is very very comfortable
Stayed in April 2024
Reviewed: 6 May 2024
Noorullah
PakistanCleanness
Easy access to all transport and food
Stayed in May 2024
Reviewed: 6 May 2024
Xin
United KingdomLocation
Stayed in May 2024
Reviewed: 6 May 2024
Mandy
AustraliaIt was difficult to get the shower to turn on and off (not sure if there is some secret American way to do it)
Old style motel but the bed and pillows are extremely comfortable The hotel is clean It’s centrally located The hotel staff are friendly
Stayed in May 2024
Reviewed: 4 May 2024
Jan
AustraliaOld n needs renovating n dislike how they dont supply fresh milk for tea n coffee in your room
I loved the location was close to everything
Stayed in May 2024
Reviewed: 30 April 2024
Richard
United KingdomCramped room couldn't close curtains very noisy location even high up
Great location in San Francisco
Stayed in April 2024
Reviewed: 30 April 2024
Rajendra
United KingdomThe $100 deposit on top of full payment was a surprise. It was not communicated beforehand. Also it was not refunded straightaway on checkout. The receptionist mentioned that it could be anytime fro 3-30days which was not appropriate.
Easy access to city centre and BART station.
Stayed in April 2024
Reviewed: 29 April 2024
Teerawat
ThailandToilet area to small
Location is great
Stayed in April 2024
Reviewed: 23 April 2024
Olga
ColombiaThe hotel is located near a lot of homeless, so it's a bit dangerous to arrieve or walk at night. One night, there were people sleeping and listening to loud music on the street.
The room
Stayed in April 2024
Reviewed: 21 April 2024
Adele
United KingdomDecor a bit tired, could do with a fresh coat of paint.
Excellent location, friendly staff, room cleaned every day, comfortable bed, plenty of fresh towels.
Stayed in April 2024
Reviewed: 20 April 2024
Benjamin
United StatesCurtains could really use some upgrade. The ones in our room shows its age and are torn beyond repair. The a/c system is very noisy and making a lot of sounds during our stay even at night. Seriously needs fixing or upgrade.
It’s old charm look, location and close proximity to a lot of eateries. The hotel is old but amenities included are very adequate.
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomOn arrival it took the staff member on the front desk a lot longer than expected to check us all in (a group of 14) and provide us all with room keys. The hotel knew what time we were arriving so this could of been done before arrival to prevent a longer wait than expected in the foyer. Another member of staff arrived and promptly sorted all the room keys which was appreciated. Apart from that our stay was great.
The hotel was in a great location just off Union Square and in great walking distance to a lot of restaurants, shops & Powell St public transport. Had a nice bar connected to the Hotel too. The rooms were kept clean and wifi was good. We also got a later check out to 1pm which we were very grateful for.
Stayed in April 2024
Reviewed: 15 April 2024
Paddy
IrelandDowntown can be a bit sketchy at night, but the street it's on is okay
Bed was super cosy, room cleaned every day, the shower wasn't too strong, but the room was nice, a big TV and everything needed.
Stayed in April 2024
Reviewed: 13 April 2024
Ellen
GermanyMany homeless people in that area.
Nice rooms in a classical hotel. Easy to reach BART station Powell, cable car, union square, restaurants and museums. Very close to Cafes- such as Java Rost.
Stayed in April 2024
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