7389 Universal Boulevard, Orlando, FL 32819, United States
#386 of 386 hotels in Orlando
Guests' ChoiceBased on 3306 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
8.1
Staff
8.4
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 31 May 2024
B
United StatesFor a wonderful facility, I always find it disappointing when hotels don't have restaurants open late. At least stay open until 10p on weekends. Though that is an issue at most places, not just this one. As well, the televisions in the rooms were small and outdated. It was difficult just trying to flip through the channels to see what was on. The quality of both the video and audio were sub-par, so it was difficult trying to relax and watch TV.
The rooms have plenty of space, private balconys, and wonderful bathrooms. The breakfast, though on the pricey side, was delicious and was a big helping. I actually recommend one plate and sharing.
Stayed in May 2024
Reviewed: 30 May 2024
Shana
United StatesThe film around the pool edge
The room was amazing
Stayed in May 2024
Reviewed: 29 May 2024
Lori
United StatesThe pool and hot tub wasn’t clean never saw anyone cleaning the pool area at all pool and hot tub could be at least cleaned with a net on top stuff floating on top
Out of the way from heavy traffic
Stayed in May 2024
Reviewed: 28 May 2024
Ivelisse
United StatesNo music on the pool area , no grab and go station for soda or water,snacks. No ice machine.
Clean , friendly staff nice properly . Like the pool,food and service were good.
Stayed in May 2024
Reviewed: 27 May 2024
Talor
United StatesThe hotel room was not clean.
The location was very convenient for all parks surrounding the area.
Stayed in May 2024
Reviewed: 26 May 2024
Laurel
United StatesThere was no room service. I requested for my room to be cleaned but it wasn't done. Towels were dropped off. The blow dryer in the room was old and broken. There was an additional blow dryer delivered when I requested it. The shower was very hard to turn in and it ran even when it was turned off.
The pool was really nice. The temp was good. The size of the room was large and comfortable.
Stayed in May 2024
Reviewed: 26 May 2024
Jennifer
BarbadosThe bed in the bedroom was noisy and it was a little too soft. The dryer was noisy, and the agitator in the washer was loose. The elevator took too long to arrive after calling it.
The staff was friendly and accommodating throughout the entire stay. The room was clean and tidy and the hotel was in an optimal location.
Stayed in May 2024
Reviewed: 18 May 2024
Cortney
United StatesThere was wet paint on the door to go outside on the backside of the property
I enjoyed the room & the breakfast was great
Stayed in May 2024
Reviewed: 18 May 2024
Welsh
United StatesMany units privately owned . This unit had a few issues . Pots and pan selection were horrible , 1 1qt sauce pan a huge Dutch oven 1 fry pan with the teflon coming off , microwave light didn’t work, curtains for slider very hard to slide and torn . Water pressure was horrible in shower and if someone turn on the water in the kitchen your shower temperature changed . Hadn’t had that happen in 30 years lol . The spa tub finish was dull look clean until we hit it with a magic eraser then decided wasn’t worth it to clean it . Ice maker didn’t work , had an ice bucket so went to find the ice machine , they don’t have any you have to go downstairs to the lobby get ice from the kitchen .
Location and staff were excellent.
Stayed in May 2024
Reviewed: 17 May 2024
Sarah
United StatesThe breakfast buffet is not very good.
Rooms were very spacious and clean.
Stayed in April 2024
Reviewed: 14 May 2024
Thomas
LuxembourgWe didn't realize that there were 2 different sizes of rooms for 1 bedroom suites. This time we had a small size with vary limited closet space everywhere.
The location was perfect for us.
Stayed in April 2024
Reviewed: 13 May 2024
Courtney
United StatesHaving breakfast included in our stay made mornings way easier. We were able to enjoy the pool while waiting on our other plans for the day.
Stayed in February 2024
Reviewed: 2 May 2024
Shiva
United StatesService was very good 😃
Stayed in May 2024
Reviewed: 1 May 2024
Maureen
United KingdomBuilding work across the road and although breakfast was free it was awful quality and hardly any choice other than scrambled eggs! so we didn’t bother with it after the first day.
Bertha on reception was outstanding and so welcoming.
Stayed in April 2024
Reviewed: 27 April 2024
Joellyn
United StatesDining options(lack of)
Location
Stayed in April 2024
Reviewed: 26 April 2024
Barry
United StatesTraffic around international dr.
It was clean and convertible
Stayed in April 2024
Reviewed: 26 April 2024
Joellyn
United StatesThe air didn't work on the first night.
The layout of my suite.
Stayed in April 2024
Reviewed: 25 April 2024
Jazzboy26
IsraelThe spatub was dirty. Area of the breakfast is so small for that huge hotel. Prices are ok, but if you want, there are planty of stores in a short drive distance.
The hotel is a stile of airbnb. You have an apartment and everything in it. Planty of parking.
Stayed in April 2024
Reviewed: 20 April 2024
Rosemarie
United StatesNo drink machines or snack machines
Location, comfortable
Stayed in March 2024
Reviewed: 18 April 2024
Tim
BelgiumBreakfast is mediocre
Big rooms, comfortable bed, large pool
Stayed in March 2024
Reviewed: 12 April 2024
Warman
United KingdomNice clean room, very good value. Just missing enough cooking utensils and bowls for 3 people.
Stayed in April 2024
Reviewed: 12 April 2024
Deborah
United StatesNot having a luggage holder to carry our bags to the room.😢
The pool was nice. The cabana was nice and loved the hot tub. The bed and pillows were so comfy
Stayed in March 2024
Reviewed: 10 April 2024
Nixon
United StatesI don’t like that housekeeping has to be paid to come during your stay. I also wish they had a vending machine or store where food and little essentials could be purchased anytime.
I liked the cleanliness and friendly staff. The location was also good.
Stayed in April 2024
Reviewed: 10 April 2024
Blancheteau
ChileParking was complex, slow and old elevator, extra fee for cleaning room
The location and the size of the room
Stayed in April 2024
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