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Reviews of Port Inn and Suites Portsmouth, Ascend Hotel Collection 3 stars

505 US Highway 1 Bypass, Portsmouth, NH 03801, United States

#20 of 24 hotels in Portsmouth

Guests' Choice

Review score

Based on 445 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.8

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    6.0
    It did what we needed it to do but expired sodas is a no no
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bugs in shower, pillows, mattress, there wasn’t a full Roll of toilet paper , the sodas we got from the main office were 4 months expired.

    Convenience

    Stayed in May 2024

  • Reviewed: 11 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Efficiency Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    One of the rooms smelled bad, the light came in from outside and kept us awake because there were no curtains, the bathroom was small, the pillows weren’t great and became flat over time, making it hard to stay comfortable. However, we had a great time anyways! The location and staff were excellent and the set up worked great for our group, and the price was better than anywhere else around.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    8.0
    Good, except for the no refund on my 3rd night.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights

    Booking.com would not allow a refund on my 3rd night as I had to unexpectedly leave early

    The staff, particularly Mike, were amazing.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location, price and cleanliness.

    The high volume traffic

    Stayed in April 2024

  • Reviewed: 22 February 2024

    6.0
    Access to local things to do great ; it’s a motel on a highway:we felt 3 stars was too high
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights

    It is situated right on the highway ( rte 1 ) It’s a motel so should have been priced lower. The shower was in the bathtub old style. The heat unit was noisy. If you like options like a lounge or lobby to sit in outside of the room , this is not the right place.

    The bed was comfortable.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    The hospitality from the staff there was the best I ever had anywhere! And we travel a lot. We will for sure be back
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only thing we didn’t like about the room was that our room was the very end of the row which was next to a major road so it got a little loud at times

    All one level, your own parking spot right in front of the door to your room so unloading and loading back up were easy. Free Continental breakfast was the best I ever had from any hotel.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Efficiency Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Towels were very small and like sandpaper. Needs weather stripping around door and air conditioner. Needs a curtain at the window. Needs a heater in the bathroom.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    I would come back
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cable wasn’t working but we were able to figure it out.

    Location, manager was nice, front desk great, room clean

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    I prefer motel style hotels
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The front desk staff was unaware of events happening in Portsmouth.They had the events listed on a board at the front desk. Also not told about the cocoa bar which would have been nice after we returned to the hotel after a rainy night out

    The breakfast was good.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    8.0
    A lovely low key place to stay near the Hospital. Old New England decor and charm, modern quality.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    The heating unit under the window worked fine and was easy to use, BUT it was loud and the blower would have put an occasional stiff wind across the beds each time heat switched on. I put a chair in front of it so the wind didn’t bother, but the noise was still impressive and disrupted my sleep.

    Beautiful decor and quality of furnishings. Good amenities like microwave and one cup coffee pot. Breakfast was varied and tasty, well done, and the breakfast room was, again, beautifully decorated and pleasantly situated.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room: 112 Door key & lock was flimsy Bathroom window broken, won't shut all the way

    Friendly staff Breakfast Dog friendly w/ ample potty areas Quiet

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Great price for a clean hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was in a convenient location. Close to Portsmouth shops, UNH, and Maine. It was very clean and the beds were comfortable. There were good choices for breakfast.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    6.0
    Fair stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too hot, could not adjust the temperature. No towels in the Bathroom!

    Convenient

    Stayed in November 2023

  • Reviewed: 16 October 2023

    7.0
    Pleasant employees, nice room.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room 122 location.

    Loved our room but the location was so dark. Driveways were not lit.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location. Highway is pretty loud, but not much you can do about that.

    Everything was as expected. Employees were very nice.

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    Location has easy access to major highways.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 2 nights

    Carpeting in the room was that striated stuff I've seen used in other properties. It looks dingy even when brand new.

    Large variety of items for breakfast. The automated pancake machine was something I had not seen before. The make your own waffles were excellent. Dog friendly. free treats for him and the "comfort area" has a poop bag dispenser. I used the Tesla destination charger. There was no cost for guests. The staff was very friendly and helpful.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs some updates in the room and TLC to paint touch ups.

    Loved the friendliness of staff and free breakfast. It is very close to downtown. Right off the HWY too very convenient for a short getaway!

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    The noise of the road ruined our stay.
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    We did not sleep well because the motel is right on a very noisy road.

    It was clean. The bed was comfortable.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    We would return to Port Inn.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool area was smaller than the advertised photos showed.

    Breakfast was a great amenity. Many items to choose and delicious choices.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room didn't seem clean. Housekeeping could have done a better job.

    Location to the activities we were going to visit.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Cute (and clean!) place to land near Portsmouth
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night

    This motel-style inn was clean, comfortable, and in a convenient location for a cute New England town. The staff was welcoming, helpful, and courteous, even with our late-night arrival. There was a mix of hot and continental breakfast in the morning. I liked it a lot and would definitely come back!

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 5 nights

    The only things I can point to as downsides are that the bathroom door didn't really close all the way (at lease in our room), it kept getting stuck, the fan in the bathroom didn't work, but luckily there was a window you could open for ventilation, and the bedroom area itself was a little bit on the smaller side. It worked fine for two people, but if you have kids with you, it will definitely be cramped.

    The hotel's location to the city center was excellent. The beds were super comfortable and the room was clean, nothing fancy, but serviceable. There was a hot breakfast, but it was the same everyday, and there wasn't a lot of variety in anything else as far as yogurts or breads. They did have the make-your-own waffle station, which is always fun and the coffee was good. The staff was very friendly and accommodating.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    the hotel had everything we needed and thr staff was very friendly
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it was clean and the pool was nice

    Stayed in July 2023

Showing 1 – 25

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