No food after 10……. Need to fix that guys…..

All but below

Stayed in October 2023

The floor in front of the door and bathroom floor had some mud spots that needed mopped up. Shower could have been cleaned better. Some light dirt on shower walls and in the corners of the shower floor

Stayed in November 2023

The heater in the room did not work. Since it was 20 degrees outside, it got a bit chilly. I did not call the front desk. They probably would have moved me and I didn’t want to repack. My choice.

Stayed in November 2023

A little confusing to get there

Under remodeling, stayed in the nicer rooms

Stayed in August 2023

There wasn’t any breakfast at the hotel. Very disappointed with the water park. We took our grandkids who are 4 and 11. The pool was too deep for both of them. The 4 year old wasn’t tall enough for the slides, so there really wasn’t much for her to do. There wasn’t anything for us to do the next morning.

The arcade was fun. The food was good.

Stayed in August 2023

Room was extra cold when I got there. Was Little difficult to find room.

Easy access to casino and fun activities.

Stayed in July 2023

Or booking arrangements got a little messed up

The waterpark and arcade

Stayed in July 2023

We received an unexpected alarm clock around 7am to the sound of impact drills and heavy hammering. This was due to the construction on the indoor water park, we understood the cause but we’re surprised at the lack of consideration for sleeping kids… this was the only negative moment of our trip but it is worth mentioning!

The arcade, go karts, and outdoor water were certainly the highlights.. it was overall a fantastic experience!

Stayed in July 2023

The indoor pool was not opened like advertised, the outdoor pool was not included in hotel cost, the breakfast was basic and there is nothing to do in the area.

The outdoor pool and staff

Stayed in June 2023

Housekeeping didn't clean our room or restock the entire time we stayed there.

It was fun and close to lots of baseball games

Stayed in June 2023

In my room, the water wasn't draining from the shower, called the service desk, and Ryan (probably spelling it wrong) was nice from beginning to end. The maintenance guy was just a jerk about it. Called and asked when will he be able to make it to the room his response was "when I get done doing what I'm doing" in the most snottiest way.

I love taking my kids here. They had an amazing time. We went to the water park, Boogaloo Cafe, and the game room. Overall a good time

Stayed in June 2023

The room wasn’t super clean. The corners of the shower were dirty and the walls and floors needed to be scrubbed

Super friendly staff, hotel was connected to the fun zone area, everything looked modern

Stayed in March 2023

If you were giving a breakfast

The room was very clean

Stayed in November 2022

N/A

it was a lot to do for the kids and adults

Stayed in September 2022

no iron/ironing board. poor water pressure (in a really nice shower-bummer!)

nice room. stylish. comfy bed. nice big TV. awesome staff

Stayed in September 2022

One attraction shut down

Clean cool rooms

Stayed in July 2022

The website makes It seem like it is for families with children but almost all the activities were geared toward teens and adults. The activities for younger visitors were limited or unavailable but we were only notified after we booked a non refundable stay. The website did not disclose this. If it did it was not easily decernable. There was no advantage to staying when all the activities required additional fees with no difference in cost for guests vs day trippers. Basically just a hotel near a water park and a bar. The staff at the arcade service desk were not friendly. One was very rude and snapped at me for not standing in the right place at the counter when requesting to put money on an arcade card. No other customers were present and at a circular desk one would assume you would approach where the worker was present not the other side of the desk. The breakfast options were very limited and not very good. Only one real option for younger visitors. We had fun but it did not live up to the advertisements or expectations.

The hotel desk staff were super friendly and helpful. They made the difference in our experience. Our room was clean and comfortable. The two servers we had at the sports bar were great. Efficient and friendly.

Stayed in June 2022

A little expensive compared to what I thought it was worth.

Kid friendly

Stayed in November 2023

Everything

Stayed in October 2023

The pool was under construction but once it's back up and running this will be top notch family hotel

Awesome location. Great family atmosphere.

Stayed in September 2023

Very clean

How nice everyone was

Stayed in August 2023

The only trash cans were in the bathroom. The bathroom doors were sliding doors, with a gap in between so you could still see out and weren't very private.

The staff were very accommodating. The room was very comfy and clean! Most of the staff were very friendly!!

Stayed in July 2023

The arcade games don’t give out enough tickets for the “price” of the prizes at the end of the day. Example, my kids played all day for 2 days, each using about $140 (each) in play cards, and total they ended up with not even 3,000 tickets. The amount of tickets they had got them a bunch of candy, when all they wanted was a Mario plush stuffed doll. That is literally the only thing I have to complain about.

The property was clean, the staff were all super nice and helpful, and there were a lot of things to keep the kids busy!!

Stayed in July 2023

PUT A CHAIR IN FRONT OF YOUR DOOR!! The housekeeper doesn't knock and there is no chain or third lock on the door to keep them out. Housekeeping just walked right in at 9:00 AM on my wife and I and check out wasn't until 11:00 AM. So many privacy laws just violated and needless to say we were not decent and won't be staying here again. My wife was very embarrassed and is still trying to get over this.

Not much to like

Stayed in June 2023