2259 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States
#19 of 296 hotels in Honolulu
Guests' ChoiceBased on 326 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
9.0
Value for money
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 April 2024
Lori
United StatesWish the pool and hot tub stayed open past 6 pm
Everything- this is one of the top places I have ever stayed. I will be returning to Hawaii in the near future and I will be staying here every time.
Stayed in April 2024
Reviewed: 17 April 2024
Anthony
United StatesExpensive
Amazing place. Excellent service.
Stayed in January 2024
Reviewed: 6 April 2024
Pam
United StatesThere was nothing to dislike
Truly beautiful
Stayed in April 2024
Reviewed: 5 April 2024
Scott
CanadaWashrooms difficult to find
Beautiful, centrally located, walking distance to everything. Amazing beach front. Very excentric hotel
Stayed in March 2024
Reviewed: 4 April 2024
Josh
United StatesLocation, staff and food were all excellent
Stayed in April 2024
Reviewed: 31 March 2024
Mike
United StatesWe loved everything about our stay..the view, location, food, surrounding, etc.
Stayed in March 2024
Reviewed: 31 March 2024
Heather
AustraliaBeing an older hotel I did find noise issues outside my room but everything else made up for it.
Gorgeous iconic hotel in the perfect location.
Stayed in March 2024
Reviewed: 19 March 2024
Ronald
United StatesLoved it all
Clean, Wonderful staff, location, amenities
Stayed in March 2024
Reviewed: 14 March 2024
Stephen
United StatesNothing to complain about. Thank you.
Superb setting, room, staff.
Stayed in December 2023
Reviewed: 13 March 2024
Richard
AustraliaAccommodation, Service & facilities exceeded our expectations.
Stayed in March 2024
Reviewed: 13 March 2024
Jenni
Australiawe found it strange no room service or mini bar products in a luxury hotel
fabulous interior and loved our balcony and view, great having such easy access to the beach as well
Stayed in March 2024
Reviewed: 1 March 2024
Jose
United Statesviews were great and location was close to everything
Stayed in February 2024
Reviewed: 28 February 2024
Mersedeh
GuamExtra Charge for a lot of things
Best location and nice historicalhotel
Stayed in February 2024
Reviewed: 28 February 2024
Megan
United StatesThe Royal Hawaiian is a joy at every turn. There are restaurants, shopping, activities, or just beach side fun to fill your days. Thank you for making our honeymoon unforgettable.
Stayed in February 2024
Reviewed: 22 February 2024
Mary
United Statesnothing
beach
Stayed in December 2023
Reviewed: 16 February 2024
Cheryl
United StatesI thought charging for umbrellas was a bit over the top given what u pay to stay there.
Everything
Stayed in February 2024
Reviewed: 29 January 2024
Robert
CanadaNostalgic as I stayed there for many years as a kid
Stayed in January 2024
Reviewed: 17 January 2024
Dana
United StatesThe fitness facility is way too small, especially the free weights area. It was always very crowded and sometimes no room to work out. The fitness center is important to me.
Everyone that worked there was absolutely amazing. I had wonderful interactions with all of the employees… top notch.
Stayed in January 2024
Reviewed: 8 January 2024
Joyce
United StatesThe garden was beautiful the location was great the historic hotel is amazing
Stayed in December 2023
Reviewed: 8 January 2024
Avery
United StatesVery expensive. But that is just Hawaii for you
Cute place. Upgraded myself to the neeer side as the old side room was a bit musty and no real view. The new rooms are 100x better.
Stayed in December 2023
Reviewed: 3 January 2024
Makiko
JapanHotel fee is so expensive. It can’t be helped because the end of the year.
Location is so good. Facilities are so old but cleanliness is good.
Stayed in December 2023
Reviewed: 18 December 2023
Lydia
NetherlandsVery small pool / exorbitant beach chair prices of US$ 72 +tip / no-cash payment for simple things like coffee at the bakery / noisy AC
Location, location, location
Stayed in December 2023
Reviewed: 10 December 2023
Jereldeen
United KingdomCan't think of anything. A bit expensive but still worth the price I paid so absolutely no complaints.
From the moment I stepped out of the taxi, I felt I was treated like a VIP customer. Hotel staff extremely friendly and helpful. Loved the wee extras given as a guest - coupon for pastries from the mini-cafe, 1 free refill for ice-tea from the same kiosk, great breakfast, very clean room with a wonderful view from the balcony, heated toilet seat! I could go on. Would definitely book again.
Stayed in December 2023
Reviewed: 9 December 2023
Deborah
United StatesIt could have been cleaner. Also housekeeping did not replenish our soap and it was empty when we areived
I love the style and location
Stayed in December 2023
Teplička nad Váhom, Slovakia
Albufeira, Portugal
Cartagena de Indias, Colombia
Nuoro, Italy
Aix-en-Provence, France
Ayllón, Spain
Manocalzati, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content