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  5. Reviews of The Rubenstein Hotel

Reviews of The Rubenstein Hotel 4 stars

104 Saint Charles Avenue, Downtown New Orleans, New Orleans, LA 70130, United States

#101 of 172 hotels in New Orleans

Guests' Choice

Review score

Based on 26 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.8

  • Value for money

    8.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    The place was absolutely amazing! It was clean, updated and the absolute perfect location!
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was perfect!

    It was very clean, perfect location!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Brilliant Place. Would recommend to anyone that wants to stay in New Orleans. Staff are brilliant and knowledgeable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent Location. Fantastic Rooms, spacious and very clean.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    great staff, clean and perfect location for French quarter - good value for the $$
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights

    showers don't have a shelf/place to put your soap, shampoo, etc. they need to add something for this. the couch in our room wasn't very comfortable, they went with "style" instead of use - nothing that wouldn't make me go back.

    great boutique hotel, newly opened so they are ironing out the kinks but great friendly helpful staff. I recommend the larger rooms though, as a boutique hotel, the standard are small. but all in all, loved the hotel and the staff

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The parking/valet situation needs some fine tuning.

    This was by far the best experience we've had in a hotel. The gentleman at the front desk was above and beyond with everyone. The hotel was exceptionally clean and convenient to everything we wanted to do.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    It was a good place overall, despite the strange odor and the noise from outside.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The room has a strange odor, and we can hear everything from outside.

    Location and stylish hotel, staff very polite

    Stayed in March 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there wasn't any complaints and I am hard to impress!!!

    The hotel was gorgeous. The staff highly recommended for their excellent hospitality. Ease of check in (came in at 1 am). Then room was spacious, clean and extremely comfortable. every was exactly as I like it. The coffee was even great. Dave the manager and all the desk associates friendly and helpful. I will definitely book again. highly recommended.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    Perfect location
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    I had thought that the balcony was in the room, but it's a big public balcony for everyone.

    Great location. I stayed in a corner room. It wasn't too noisy during the week, but Friday night it was really noisy. But nice big room with sitting area. The inside rooms can be smaller and a bit closet-like.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Classic piece of New Orleans - modernized.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Facing the street on Saint Charles you could hear the streetcar but it wasn’t obnoxious. The streetcars are part of New Orleans.

    The location was perfect. Close to attractions and streetcars. The conversion from an industrial building to a hotel added to its charm.

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel had openly recently items and there were teething problems.

    The staff, although very new, were very helpful

    Stayed in February 2024

  • Reviewed: 12 March 2024

    10
    Great Stay. Everything was as expected.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 6 nights

    Great Stay.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Staff very friendly and knowledgeable about the area.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Balcony didn’t have any chairs to sit on and enjoy the views

    Very clean and up to date tech

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Perfect accommodations for me and my friends!
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I would recommend adding a door to shower and somewhere to put your shampoo bottles, etc. A small detail to an overall wonderful stay.

    Huge rooms and nice facilities, location couldn’t be better.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Friendly staff at a great location and very clean room, street noise was a little loud at night but that’s New Orleans.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator broke down

    Good location

    Stayed in February 2024

  • Reviewed: 22 April 2024

    7.0
    Nice and Clean but no natural light.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights

    No natural light in my room. The window was just into the hallway so I had it closed the whole time. Kinda dreary.

    Location is great. Very clean. Staff is amazing.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    New and nice, but not perfect.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room had an issue with ants. We kept finding them in the bathroom, and by the bedside. A couple of ants found their way into my pajamas and bit me a few times. We didn’t like the shower half door. Every time we showered, our bathroom floor would be wet and slippery.

    This property was right on the edge of the French quarter and perfect for all of our activities. It’s close to restaurants, shops, and attractions. We loved that they lock the front entrance for safety. The person who checked us in was extremely friendly and helpful to recommend restaurants. They also held our luggage for our group on our checkout day so that we could explore the city for a few more hours before we had to go to the airport.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    6.0
    The ambient feels cold and sterile
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The executive room I stayed in did not have a comfortable atmosphere. The rooms echo, since there are no rugs, not enough floor lamps and other things to absorb the sound. Need improve on warm lighting, again additional lamps would make it better in the lounge room. It’s just harsh lighting and sterile room. No amenities, like a blanket, robe perhaps, tea/ coffee - things that many 4 star boutique hotels I stay in have.

    Great location. Spacious rooms, almost too spacious. It has a potential to be a nice, attractive boutique hotel, but still has way to go.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    The feel of the hotel was quite basic, probably because it is new. The rooms were good but the outer ones, really noisy and the inner ones did not open out onto the courtyard.

    No breakfast or even coffee unless we asked, then the staff put some out in an inconspicuous place. The team were super and tried hard but we did not realise that this is a very new hotel with some teething problems to sort out.

    Stayed in February 2024

  • Reviewed: 31 May 2024

    10
    Definitely would stay there again
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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