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  5. Reviews of The Shay, a Destination by Hyatt

Reviews of The Shay, a Destination by Hyatt

8801 Washington Blvd, Culver City, Los Angeles, 90232, United States

#18 of 384 hotels in Los Angeles

Guests' Choice

Review score

Based on 87 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8.0

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Way too expensive.

    Awesome place and facility

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Clean, well appointed facility and rooms but pricey and lots of fees and extra charges.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pricey rooms, extra fees and cost of parking. No other place to park for less nearby.

    Location convenient for visiting family in Culver City, clean, good staff, nice restaurant and rooftop bar, well equipped gym.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Nice hotel in a good part of LA
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The value for money could be better - but other than that, there was nothing that we didn't like.

    The location of the hotel is excellent, in a very nice and safe part of town - easy to get to from the airport. The hotel itself is quite modern and an upgrade was offered for a small fee. The staff was very helpful at check out and kept our luggage for us.

    Stayed in February 2024

  • Reviewed: 29 October 2023

    10
    If you skip it....you'll regret it! Splurge a little!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This is rare but...I can't think of anything.

    Location and cleanliness of the property. amazing staff!!

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the days the phone lines were down. This was a huge inconvenience. We needed more towels and wanted to order room service. When we finally did, there was a discrepancy with the order and it took a long time to get resolved.

    Great location, friendly staff, good size room, modern and clean.

    Stayed in September 2023

  • Reviewed: 31 July 2023

    10
    Best stay ever!
    • Leisure trip
    • Couple
    • King Room with Hollywood Hills View
    • Stayed 1 night

    The only thing I didn't like was that I didn't have more time to stay there. I will definitely be returning as soon as possible. I also wanted to watch a pay per view event and couldn't find it, but thats on me not you.

    The atmosphere was fresh. I felt like I was backstage at the main event, the entire time I was there. The staff made me feel like a VIP, and the comfort level was off the chart!

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Loved it!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 7 nights

    Reasonably priced airport transfer mechanism would be helpful.

    Loved the hotel design, location, comfort and staff efficiency.

    Stayed in June 2023

  • Reviewed: 30 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Hollywood Hills View
    • Stayed 1 night
    • Submitted via mobile

    The open space

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Accessible Tub - Disability Access
    • Stayed 1 night

    I was not given the room I reserved, and I was extremely disappointed by that considering I had just gotten off of a 13-hour flight. I thought it was a little expensive for what it was, but I guess the US is just expensive these days.

    The hotel was extremely clean. There were a lot of amenities - like several restaurants in the hotel, a roof top pool and a supermarket/restaurants within walking distance. The staff at the roof top restaurant (can't remember the name) were just incredible; a great group of super kind and helpful people. Everyone in the hotel was very friendly and helpful.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    This is a great place to be and we look forward to coming back with family and friends.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is excellent. We find everything suitable for a traveller who needs comfort and safety . Very peaceful and quiet place with great amenities to offer.

    Great! Beautiful place. Very clean and sanitary rooms and you exceeded our expectations. Thanks for making us at home with Shay. The staff were very courteous, accommodating and personalized in dealing with us. They are always ready to meet our needs.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    8.0
    We had an excellent stay and may visit again but only for short trips due to the price
    • Leisure trip
    • Couple
    • King Room with Hollywood Hills View
    • Stayed 1 night
    • Submitted via mobile

    Parking valet only, but seemed reasonably efficient. The price is probably well judged considering the quality, design and facilities but it’s not cheap!

    A good modern hotel with good facilities, nice design and everything was very well done

    Stayed in March 2023

  • Reviewed: 22 April 2023

    10
    very desirable and comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    non

    new

    Stayed in April 2023

  • Reviewed: 7 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Hollywood Hills View
    • Stayed 2 nights
    • Submitted via mobile

    my room was not made up on the 2nd day --- there was no sign available for me to hang on the door

    new, quiet and comfortable

    Stayed in March 2023

  • Reviewed: 22 March 2023

    8.0
    We had a good couple of days here and look forward to visiting again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It’s not cheap. Everything here seems overpriced though and at least you get some quality for your money. I would have considered it a bit noisy if I hadn’t experience of other options in the area, which were far noisier.

    This is a good modern, quality hotel. It’s a little out of the centre of Culver City, but a little quieter as a result and there are a few cafe and restaurant options nearby

    Stayed in March 2023

  • Reviewed: 12 March 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    very clean, comfortable bed, large bathroom, professional staff, delicious breakfast.

    Stayed in March 2023

  • Reviewed: 24 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Contemporary beautiful room, great restaurant. Great lobby

    Stayed in December 2022

  • Reviewed: 5 January 2023

    9.0
    would definitely recommend this hotel to anyone traveling to LA.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Bath was a bit dirty upon arrival, but nothing horrible. Also, the room I was in was just below the rooftop bar, so there was extremely loud banging during morning set up and evening breakdown. Couldn’t hear music up there, but the noise might be much for people who want to sleep in.

    fantastic, clean room, area is currently being developed, so there was a few places to grab coffee, go shopping, or just hang out that were within walking distance. Coming from the East Coast, that was important to me. Property had a ton including a fantastic pool/restaurant area on the top floor and a delicious restaurant on the ground level called Etta.

    Stayed in November 2022

  • Reviewed: 13 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    need more waiting staff. service at breakfast was slow and not well staffed

    convenient and modern

    Stayed in December 2022

  • Reviewed: 19 November 2022

    9.0
    great location, good energy, clean boutique style hotel with a good restaurant and rooftop
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    a bit pricey when you total all the fees

    location, restaurants, gym, rooftop, cleanliness, friendly staff

    Stayed in November 2022

  • Reviewed: 24 October 2022

    10
    Cool hotel, great vibe, rooms and staff.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    the rooftop cafe was a bit tacky, nowhere near as good as downstairs restaurant. we ate breakfast elsewhere because of this. As a guest, having to reserve and pay for poolside tables and competing with non guests for pool space.

    fabulous staff, brekky, location and vibe. would stay again. comfy beds and clean rooms.

    Stayed in August 2022

  • Reviewed: 2 October 2022

    9.0
    Nice
    • Business trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    They charge for a better room view, but actually is not better view at 6 am was fire alarm we all woke up but it was mistake long time waiting for the reception once they locked my room because the thought the send me a mail to renewal my credit card , the had it on the system, 12 am I was waiting half an hour to have a new key

    The location The breakfast but was expensive The pool The valet Modern room

    Stayed in September 2022

  • Reviewed: 22 September 2022

    9.0
    A great solo vacay to reset.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Marcus at the Bar was exceptional. Helpful with local tips & made some beautiful cocktails.

    Stayed in September 2022

  • Reviewed: 24 June 2022

    10
    modern and great
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    location. close to studios

    Stayed in April 2022

  • Reviewed: 10 May 2022

    10
    • Business trip
    • Solo traveller
    • King Room with Accessible Tub - Disability Access
    • Stayed 3 nights

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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