400 North Olive Street, Dallas, TX 75201, United States
#91 of 171 hotels in Dallas
Guests' ChoiceBased on 308 hotel reviews
7.8Cleanliness
8.5
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.5
Value for money
7.4
Free WiFi
7.2
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End of dialog contentReviewed: 7 May 2024
Christos
United KingdomThe choice of food out of hours, late in the room were slightly limited.
The breakfast buffet was excellent, the suite was great and large and overlooked the pool which was heated with towels provided. Overall very happy with our state for the Great North American Eclipse of 2024.
Stayed in April 2024
Reviewed: 5 May 2024
Marija
SloveniaSmall selection at breakfast (no veggies ...). Unfriendly staff at check in. Payable wi-fi. Poor price/performance ratio.
The friendliness of a guy from Sri Lanka who was serving us at breakfast was great.
Stayed in April 2024
Reviewed: 17 April 2024
Olga
Saint Kitts and NevisDidn’t clean the room every day and didn’t give fresh towels
Good breakfast
Stayed in April 2024
Reviewed: 10 April 2024
Aliyah
United StatesIt was always super busy
The room was comfy and the bed was nice.
Stayed in April 2024
Reviewed: 20 March 2024
Mary
United StatesYou need to order in room food service delivery before 10:00 PM.
The location and view of the city was beautiful. Having valet service was a bonus. The valet, bell service and concierge was exceptional.
Stayed in March 2024
Reviewed: 22 January 2024
Roy
United StatesPrice.
Location, staff and check in process was easy
Stayed in January 2024
Reviewed: 26 October 2023
Dudley
United StatesThere was nothing I didn't like.
I like the respectful staff. People were friendly Draft had good wings. Palettes restaurant was excellent host to my friend.
Stayed in October 2023
Reviewed: 12 October 2023
Christiano
Brazilhousekeeping lead time to fulfill requests
location, and facilities
Stayed in September 2023
Reviewed: 2 October 2023
Tom
United StatesAll ok
Good location
Stayed in October 2023
Reviewed: 13 September 2023
Marie-lise
United Statesfor $900 for 2 nights, they could have included the breakfast. No ice machine working on the floor, no cold drink in the fridge, especially in Texas ... and it's 110 outside, coming from a plane travel
Room clean, not a lot of noise .. the views downtown
Stayed in September 2023
Reviewed: 5 September 2023
Caroline
United StatesA bit dated in general
Cleanliness
Stayed in September 2023
Reviewed: 13 August 2023
Guy
United Kingdomsignage to the gym and pool from the north tower, sign says 4th floor, no mention you need to go to the central tower. The pool area and gym are in need of upgrading.
great location, well appointed for an older hotel
Stayed in August 2023
Reviewed: 6 August 2023
Alma
United StatesBut the bed to hard pillow to soft , and the bed was slanted feet was up and head leaning down..couldn't hardly sleep...No shower curtains,i had to call front desk to get shower curtains put up..
It was clean . Maids are very helpful....really need a microwave in the room.. Not worth $249 a night.. I have to call to get shower curtains..
Stayed in August 2023
Reviewed: 31 July 2023
William
United StatesOriginal price was lower… when I went to book room rates kept rising and saying this room you selected was unavailable… upon arrival Card was charge 2x fir one room money was held up on bank… funds are still on hold
Good area of town clean rooms
Stayed in July 2023
Reviewed: 22 July 2023
Monica
United StatesThe pool was dirty full of hair and bugs
Stuff was really helpful
Stayed in July 2023
Reviewed: 9 July 2023
Cam
United StatesHad a bad view of the city this time.
Cleanliness of the rooms.
Stayed in July 2023
Reviewed: 1 June 2023
Ash
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 May 2023
Elliott
United StatesWe planned to eat and drink more at the hotel, but the bars were not open on the Friday evening of our stay (despite it being during their normal hours). We also tried to have brunch / lunch the next day but the restaurant did not appear to be open so we ate outside the hotel.
Staff was very friendly and the room was great.
Stayed in March 2023
Reviewed: 15 May 2023
Michael
United StatesAdditional charges for parking, breakfast, etc. Very poor customer service from reservation line. Adding a name to the reservation was like pulling teeth. Set a poor tone right upfront.
Convenient location, clean rooms. The view was nice.
Stayed in May 2023
Reviewed: 29 April 2023
Jonghoon
United Statesa little old
location
Stayed in April 2023
Reviewed: 17 April 2023
Laiana
Brazildistância do centro
comforto do quarto e centro de conferências
Stayed in February 2023
Reviewed: 4 April 2023
Andre
United StatesMy room was hot and uncomfortable
Everything was Awesome
Stayed in April 2023
Reviewed: 4 April 2023
Philip
United StatesBathroom was too small. Only one chair in the room. Staff was not very knowledgeable when asked questions.
Good breakfast buffet. Housekeeping service very good b
Stayed in April 2023
Reviewed: 9 January 2023
Violeta
United KingdomBuilding in general is a bit outdated, was expecting more for the price charged. There is not much to do near the hotel, especially during the weekend. No places nearby to buy food.
Rooms were clean and big, hotel has some facilities to get coffee and groceries within.
Stayed in January 2023
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