1505 East Franklin Street, Chapel Hill, NC 27514, United States
#7 of 15 hotels in Chapel Hill
Guests' ChoiceBased on 89 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.5
Value for money
8.4
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End of dialog contentReviewed: 22 April 2024
Janet
United StatesComplimentary shuttle service around Chapel Hill was wonderful!
Stayed in April 2024
Reviewed: 12 April 2024
Rochelle
United StatesN/A
Service was fantastic. The staff were all super friendly. Clean rooms and comfortable beds. We really enjoyed our stay. Keep it up!
Stayed in April 2024
Reviewed: 7 April 2024
Ann
AustraliaThe style was dated, bedroom furniture was ugly. There was no carpet or rug on the bedroom floor, which would have made it more comfortable.
The size of the room, beds were comfortable. Lighting was welcoming.
Stayed in April 2024
Reviewed: 2 January 2024
Kris
United StatesI can not say anything bad about the location.
We did not have breakfast at the location.
Stayed in December 2023
Reviewed: 30 November 2023
Eduardo
United StatesDinner was excellent. Staff were friendly.
Stayed in November 2023
Reviewed: 27 August 2023
Plamena
United StatesNo breakfast included in the stay
Very good size of the room. Elegant. French windows
Stayed in August 2023
Reviewed: 24 July 2023
Stewart
United KingdomRestaurant prices quite expensive
Nice luxurious room. Very comfortable bed. Clean and tidy. Enjoyable meal in restaurant.
Stayed in July 2023
Reviewed: 1 June 2023
Victoria
United StatesNothing
Like the location and the dinner at the restaurant.
Stayed in May 2023
Reviewed: 2 May 2023
Vandelia
United StatesThe other young lady who called multiple times and haggled us about payment while we were trying to rest. She seemed rude and 'needy'; meaning, it was as though nagging is a hobby, a not so good fit for the hospitality industry. She really needs to reconsider her approach, position, and purpose. On the upside, "sweet" sounding voice.
The young lady who greeted us and said goodbye. The friendliness of the staff. The rest, relaxation & rejuvenation we received! Everything is within walking distance. The cleanliness. Breakfast. The European ambiance and charm - Splendid! The upkeep, superb!
Stayed in May 2023
Reviewed: 27 April 2023
Camille
United Statesnothing
great location and easy parking
Stayed in April 2023
Reviewed: 8 March 2023
Mili
SwedenMiddle-of-nowhere location, no mini bar, no bags for litter disposal, no shower cap, no power adapter
Staff, food, general style of the hotel (albeit in need of some refurbishment), possibility to order a shuttle car (albeit pricey), coffee/tea maker, French balcony and general comfort of the room
Stayed in March 2023
Reviewed: 16 December 2022
Vickie
United StatesBed was soft.
Stayed in December 2022
Reviewed: 25 November 2022
Yvonne
United StatesRoom was stark. Wooden floors are cold and not comfortable to walk on barefoot! There should be at least one grab bar in the shower. The dining service was limited. No lunch! The staff could not get the large lobby tv to show the main football game of the day so some of us could see the end after coming back out of the freezing weather.
It’s fairly close to downtown and it has a shuttle that takes guests to within walking distance to some of the UNC stadiums.
Stayed in November 2022
Reviewed: 20 November 2022
Butler
United Statesfriendly staff
Beautiful
Stayed in November 2022
Reviewed: 17 October 2022
Todd
United StatesSuper nice staff, clean room, and helpful with any questions
Stayed in October 2022
Reviewed: 1 October 2022
Razi
United StatesThe bed is not as soft as I like
The staff was excellent beyond anything one could expect. Every issue that came up was immediately addressed. Even when the issue was not related to the hotel but due to weather or a business cancellation and need for a private conference room to have a remote meeting. They delivered over and over. The morning and night staff sept 28-29 I wish I could name them so they could get appropriate recognition.
Stayed in September 2022
Reviewed: 14 September 2022
Leonora
GermanyThe main dining room was closed on Mondays.
The hotel was a really neat building with lots of green plants. The best asset was their staff. They were friendly, spend time on your requests or questions. The food, a bar menu unfortunately because the dining room was closed, was excellent. The room was large, the windows and balcony doors could be opened. It was surprisingly quiet for an in town hotel.
Stayed in September 2022
Reviewed: 6 September 2022
Chris
CanadaThe little things... bocce ball out front not cared for .. missing balls Room clocks not set Restaurant hostess not very accommodating
Overall very nice property.. really nice room decor
Stayed in September 2022
Reviewed: 13 July 2022
Mike
United Stateslobby was undergoing renovations
Comfortable bed
Stayed in July 2022
Reviewed: 30 April 2022
Conor
United StatesRoom was smaller than I remembered and temperature was hard to control.
Service was impeccable.
Stayed in April 2022
Reviewed: 25 April 2022
Kent
United Statescould have been a little closer to downtown.
everything!
Stayed in April 2022
Reviewed: 9 April 2022
Susannah
United StatesProfessional front staff. Great waitress for breakfast. Phenomenal food. Comfortable bed. Excellent dinner. Locally sourced food. Nice park behind the hotel for dog walking. Prosecco and Italian Easter cookies at checkin!
Stayed in April 2022
Reviewed: 2 April 2022
Martinez
United Statesn/a
the whole ambiance was amazing love the room and the staff was so amazing
Stayed in April 2022
Reviewed: 25 March 2022
Barbara
United Statesit was elegant and convenient. outs
Stayed in March 2022
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