Soft matresses

The decor and historic hotel itself were beautiful and updated. The only negative for myself only, is the bed was really soft. Both beds actually and that may be considered a person al preference. The valet was exceptional as were the restaurant staff and all I had contact with. Pool was clean and so was the hot spa. Enjoyed my stay very much and would come back just to stay here if I could sleep on a med/firm bed mattress. My little dog and father loved the stay as well. Super cool hotel.

Stayed in April 2024

Two dollars fifty for a bottle of warm water in your room , which should be free. The area is very sterile. Very few affordable shops and cafes. You have to walk a long way to find anything. Parking is very expensive at the hotel.

The hotel has a great history. Many famous people have stayed there. The room was quiet and comfortable if a little dated.

Stayed in April 2024

They need refrigerators in the rooms. Where it is located there are tons of places to eat but nothing in the rooms to store leftovers, that we most definitely had.

It was beautiful and we had a blast

Stayed in March 2024

You can hear everything in the room next to us and in the hall. Self parking didn't accept motorcycles.

Stunning classic hotel.

Stayed in March 2024

The Tv was broken Hot tub was indeed the opposite of hot My room didn't have a safe or fridge They charged $2.50 for one bottle of Niagara water

It was gorgeous Spacious Quick and easy service at front desk and with valley Good veiws Very clean

Stayed in January 2024

No refrigerator in room.

Christmas decorations.

Stayed in December 2023

Sounded like elevator mechanism was right over our room 1017

Historic

Stayed in December 2023

Price was a little high

Friendly staff and comfy bed.

Stayed in September 2023

Honestly we genuinely loved our stay and I couldn't possibly justify nit-picking a single thing

The place is absolutely stunning and we loved the location

Stayed in November 2023

I didn’t care much for the beds, they were sort of hard. The bottom sheet was a flat sheet that kept coming undone. The pillowcases were huge and not appropriately sized for the pillows. The tv service is not great either, very few channels. There were no microwaves in the room, which was very disappointing. The refrigerator in our room was teeny tiny. Water pressure in the shower was an issue. Also, the sinks do not drain appropriately. They fill up with water before you can finish washing your face or brushing your teeth. Hot tub in the basement wasn’t working appropriately (jets didn’t work). They definitely should perform some upgrades.

I loved the location of the property. I loved the historic value. It was very well decorated and very clean. The staff were all very friendly and helpful. The hotel itself was beautiful.

Stayed in November 2023

It was not the hotels fault, but kids destroyed hotels pool, and we were throwing a birthday party, so kids were not able to swim. The first room was not clean, visible first thing. The second room was dirty under the beds. But those problems were solved.

It was a beautiful hotel, and the staff was amazing, along with manager Jeremiah. He was open to hearing my concerns and fixing issues that were brought to him!

Stayed in November 2023

The internet was not working the whole time we were there. Really inconvenient and to start with the staff were not helpful in resolving. When we spoke to a manager he understood our problem and offered a solution. Thankyou.

Fabulous hotel. Lovely character and historical. Loved the preserve of the history.

Stayed in October 2023

never cleaned my room

The Red piano bar

Stayed in October 2023

Everything was fine, no issues.

Breakfast was great.

Stayed in October 2023

The toilet seat lid was broken or super loose, stain on the sheets, trash from previous guest still in room.

The building was unique and very cool

Stayed in September 2023

The room didn’t have a fridge or anything to keep baby food in.

The looks were very appealing, inside and out.

Stayed in September 2023

The sound from the hallway

Architecture

Stayed in September 2023

Ac in the room wasn’t adequately cooling. Room needs to be updated it. Pool is in the basement and not heated. Pool was ice cold and unable to swim.

Staff was friendly, place was beautiful and rustic.

Stayed in September 2023

A couple of things in our room weren’t as clean as we would have preferred.

Beautiful historic property.

Stayed in August 2023

Front desk staff were not friendly. Never smiled and not helpful.

Unique building with lovely decor and bits of history everywhere. The valet staff were nice.

Stayed in August 2023

Lack of a mini fridge is the only thing that I thought was lacking.

Beautiful historical property. Bed was extremely comfortable. Room was very clean and quiet. The only downside was the lack of a mini fridge. Would definitely recommend staying here.

Stayed in August 2023

Full bed were just so small to share with someone else

It was fun and elegant! Very busy and happening place! Jazz bar was amazing

Stayed in July 2023

charming hotel.

Stayed in May 2023

a bit old

location

Stayed in March 2023