Didn’t have a frigeor microwave

Didn’t have breakfast I had dinner it was very good

Stayed in October 2023

coffee station in room would have been nice. Or a place in the lobby to get a coffee or tea in AM. Maybe they had it and I missed it?

Lovely setting, stayed there while attending a concert at the Casino, didnt get to have a meal there, but sat outside on their patio, I wish i could have stayed longer, and had a meal there...the setting was lovely and the staff caring and friendly. I will be back.

Stayed in September 2023

Easy access and well groomed

Stayed in August 2023

Fire alarm went off in the middle of the night. They did provide a small credit which helped.

Was nostalgic as I lived there when it was a weekly rental hotel. Great to see it in its new state.

Stayed in June 2023

new regulations state no access to pool unless staying in villa rooms. this was unclear on site

staff, accommodations, location, grounds

Stayed in June 2023

Could hear a lot from surrounding rooms maybe due to connecting doors. We were up late at a WNBA game but usually we go to bed early and might have had trouble falling asleep if surrounding rooms were up late.

Location was perfect and they offer free shuttle service to Mohegan Sun. Breakfast was perfect. Wrap came with the most varied and delicious fruit salad I have ever had at a restaurant.

Stayed in June 2023

The spa area was lacking in terms of what I was expecting. Mainly there's just one big pool and then there is a hot tob and sauna/steam rooms in each locker room. Being that I went as a couple, we couldn't fully enjoy all the spa area together as we had originally anticipated.

It was beautiful. Nice peaceful location. On-site access to the spa. Delicious smoothie bar

Stayed in February 2023

Only thing this time was the TV in the bedroom didn't work, but that's minor cause the living room worked so that was good.

Everything was amazing, the bed is so comfortable which is a huge plus. I've stayed here before and as always it's a great stay.

Stayed in February 2023

Needs updating (toilet kept running, lockers jamming, some decor needs refresh)

Spa facilities/options in one location Close to casinos for dining, entertainment. Staff helpful.

Stayed in February 2023

more lighting in the parking lot needed on signage. some light fixtures and the TV in the room didn’t work.

layout was good, villa was good, spa services were excellent

Stayed in December 2022

I Staff are very friendly. Excellent Amenities!!

Great place to stay. Excellent Host!! I recommend staying here.

Stayed in November 2022

The quality of the food at Kensington's was disappointing.

Beautiful accommodations and atmosphere

Stayed in November 2022

Noise in the evening - there was a group celebrating a friend's birthday and their rooms were unfortunately on the same floor as mine. They were slamming doors, and laughing loudly in the hallway, until another guest (who beat me to it) told them to keep it down. At almost 11 pm you'd expect people to be a little more considerate. There are "Quiet Please" signs everywhere, but apparently, these people didn't know how to read...

Always loved the location, comfort and vibe at the Spa at Norwich Inn. It is a beautiful historic inn with a lot of modern upgrades on a picturesque property. The staff is very helpful and the spa is one of the best in the area. My dinners at Kensington's and Ascot's were very good, the chef likes to experiment with flavors. While I am not really a complete fan of lounge-type music, the guitarist at Ascot's on Thursday night was phenomenal.

Stayed in October 2022

the villas need renovating.

location

Stayed in October 2022

The Inn has a little bit of nostalgic smell.

When I checked in, there was a piano man in the lobby and played good old music, easy to listen. On the next day morning, their coffee bar was set up nicely and enjoy good coffee. The staff was very accommodating and friendly.

Stayed in August 2022

Long distance from main building to our lodging

Beautiful, peaceful and quiet

Stayed in August 2022

nothing

very pretty, tons of places to walk, two pools, two restaurants the spa!

Stayed in June 2022

it definitely could use a renovation

Stayed in April 2022

Bathrooms could be updated

Very clean, quiet, relaxing, pretty.

Stayed in March 2022

My villa was outdated.

The breakfast was delicious! The coffee was really good. The pub food was OK. The pub manager, Maria was terrific and friendly. Lee, at the front desk was very helpful and friendly. My villa was a little bit outdated but comfortable. The spa amenities were terrific and so was the staff!

Stayed in February 2022

The bed was to soft. The TV schedule was not available at check in time

We had a good time. The spa prices were a little high. The food was excellent and the service was superb. Thank you.

Stayed in November 2021

The turkey dinner Prime rib was served like sliced roast beef and was fatty and tough.

Thanksgiving (turkey) dinner was terrible and cost $176.00 for 2 people in an average style restaurant atmoshere.

Stayed in November 2021

Coffee bar was a mess & empty sadly. Bed was hard, needed more pillows in the room.

Delicious food! Property was clean, staff friendly

Stayed in November 2021

The bed was very lumpy. Didn’t sleep well at all.

Stayed in August 2021