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Reviews of The Surfjack Hotel & Swim Club 4 stars

412 Lewers Street, Waikiki, Honolulu, HI 96815, United States

#25 of 304 hotels in Honolulu

Guests' Choice

Review score

Based on 503 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

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Showing 76 – 100

  • Reviewed: 15 August 2023

    9.0
    Great place for large families with children!
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Elevator smelled like dog urine

    All amenities were convenient!

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Amazing experience, very convenient experience
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 6 nights
    • Submitted via mobile

    AC was going on by itself. Nobody was able to fix that. However it’s a minor thing

    Kindness of the staff and evening music shows

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 6 nights
    • Submitted via mobile

    Perfect for us. Well located, friendly staff, nice hotel, coffee bar, live music…

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights

    This is an old hotel or condo block that has been reinvented as a funky hotel. The hall ways are open and not entirely secure from the street. This did not prove a problem but we usually prefer a more secure environment. The front desk is manned 24/7 and we did feel very safe and comfortable.

    The Restaurant was fantastic. We loved the hipster vibe of the entire hotel. Just a few blocks walk to the luxury shopping strip and closer to Waikiki beach than we expected. This is a dog hotel which we did not realise on booking. They have strict dog rules and there were no problems at all. The coffee shop had fantastic esspresso coffee which is hard to find in Hawaii.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    A lot of pet if people doesnt like pets

    Free car park

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Cool surfy retro vibe smaller boutique hotel. Fun and friendly staff.
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 3 nights
    • Submitted via mobile

    Nice but small rooms. We looked out directly into a messy workshop so not sure about the pool/city view description.

    Great vibe, friendly staff, fun decor and central location.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Had heard good reviews and it lived up to them
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night

    Didn't know it was dog friendly - not too much of a problem, but were a lot of dogs!

    Good location. Friendly staff. Very good food.

    Stayed in June 2023

  • Reviewed: 8 July 2023

    8.0
    Excellent family stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    It is a little walk from the beach but otherwise the location is good

    Great shower, friendly and helpful staff, facilities were excellent. The coffee shop was one of the best we found. We also found our rooms to be very quiet.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 7 nights
    • Submitted via mobile

    The bottom bed sheets didn't fit properly and didn't stay nice and flat. Pillows were also rather lumpy.

    The location was excellent, and the smaller size of the hotel made things more personal, which was nice. Very nice staff except for one grumpy bar keeper in the mornings.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Enjoyed visiting Honolulu free the hotel.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    None

    Open air lobby. Free coffee in morning. Friendly staff. Great location.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    Photogenic pet friendly boutique hotel.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    The parking is free, how good! But I’d try to avoid moving your car from the parking structure during the weekend evening/nights. I came back to the parking structure late one night and there were only a handful of spots left.

    I like how photogenic this property is. The room was nice, spacious and had most of the things you’d need in a hotel room.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    Fun, awesome, cool, relaxing, vibe, not pretentious, not up itself, real, homely
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 3 nights

    Having to leave. We could have stayed for days. No question we would go back. The lifts bang at night a bit but that was part the charm in a way!!

    this property is uber cool. If you want 5* flash then maybe not your thing but if you want funky cool and not full of itself - this is a great place

    Stayed in June 2023

  • Reviewed: 20 June 2023

    9.0
    an excellent place.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    it was a little noisy with dogs barking at night. they din have as much space to store luggage if u arrived early.

    we loved the room size. especially the modern toilet

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fantastic, quirky hotel just 15 minutes walk to Waikiki beach. Lovely, friendly staff. Award winning chef too. Nice bar overlooking the 'wish you were here' pool. Welcome drinks and a superior room. A bit dated but very comfortable

    Stayed in May 2023

  • Reviewed: 6 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Great location, Good for price

    Stayed in June 2023

  • Reviewed: 1 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 4 nights

    Sofa covers in the living room had a strange smell to it.

    Hotel very close to Waikiki beach. Live music in the afternoon. Helpful staff. Free coffee in the morning.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    10
    Retro vibe
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    They regularly ran out of the coffee at the lounge. It was a minor thing though since t was all perfect!

    The vibe was really great. From the retro-feel to the music at night. They even gave us an upgrade of the room! Staff were the best!

    Stayed in May 2023

  • Reviewed: 27 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    The pool is right at the entry and restaurant, if you want an evening swim it is in the middle of all the dinning tables while people eat dinner.

    The location is close to Waikiki beach, about a 10-15 min walk.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    9.0
    Enjoyable experience, great location, free parking
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    Bathrooms within rooms are on the smaller side Bar drinks were not great; bar staff did not appear to know how to mix drinks

    Location: Super central to everything! Hotel cleanliness Friendliness of staff Free parking at off-site location (very walkable)

    Stayed in May 2023

  • Reviewed: 25 May 2023

    7.0
    Our stay was pleasant.
    • Leisure trip
    • People with friends
    • Bungalow
    • Stayed 6 nights
    • Submitted via mobile

    restaurant/bar staff could be a bit more attentive to the guests.

    quaint, decent location.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    8.0
    Cool vibe, lots of dogs and great location.
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    Noisey — our room was right next to the elevators. Very average service at the bar.no kettle or iron. No wine glasses.

    Great location… good bed and shower. Nice balcony, even thought our view was a parking deck. Nice helpful and knowledgeable folks at the front desk.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 1 night

    Really lovely, open and spacious hotel with a cool design vibe

    Stayed in May 2023

  • Reviewed: 16 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 4 nights

    When we moved the curtain, small pieces of the popcorn ceiling were falling down. Thus we could not move the curtain much as we were worried about inhaling the particles.

    Friendly staff, comfortable rooms, free parking, good coffee, exception cleanliness, and great entertainment. It was our second stay here and would not stay anywhere else!

    Stayed in April 2023

  • Reviewed: 10 May 2023

    9.0
    Very good. Would stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 8 nights

    would have loved a microwave and/or kettle to boil water. There is space in the rooms for a small kitchette.

    location is excellent room was surprisingly big and very clean and smelt clean given the hotel allows dogs coffee was exceptionally good for America the nightly music was an unexpected treat

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    general a pleasnt stay :)
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    - parking is not in hotel, need to walk a few blocks (still close but inconvient) - changeroom/washroom at groundfloor closes ater 10pm

    - location - nice staff - free parking

    Stayed in May 2023

Showing 76 – 100

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