I notified management of some disrepair we found within the room after leaving they said they would take care of it. My understanding was this was a bed and breakfast - breakfast ended up being lackluster - defrosted pastries and muffins with a few cups of yogurt left out. Issues within the room and the disappointment at breakfast left me feeling that the value wasn't there for the cost.

Room was huge. Over the top maybe for an overnight getaway. In room spa was nice.

Stayed in March 2024

There were no wash cloths, There were plenty of towels.

the quietness of the Valenica room, the jacuzzi bath. Awesome.

Stayed in March 2024

How about a croissant at breakfast? First morning, there was no creamer for coffee. I would have liked option of decaf coffee. All parking spots were taken when we returned from dinner after 10pm , so I had to move the cones and park on the side near the airstream trailer. Was apparently okay, so all was good.

Lovely decor and clean room.

Stayed in November 2023

There should have been a safe in the room to allow guests to lock up their valuables. Also, we have to request for the coffee machine as it was not in the room when we checked in.

Breakfast was delicious and good quality. It was delightful experience as it was served by the very friendly Janice who is extremely focused on delivering excellent service!

Stayed in March 2023

there’s no refrigerator or microwave in the rooms

loved the vintage look. loved the tub!

Stayed in February 2023

Disappointed with the breakfast. Had tea but no hot water. Ended eating breakfast at the airport. Also had a rowdy wedding rehearsal that didn’t respect those staying there.

Palatial facility and a great splurge.

Stayed in September 2022

some of the furniture was very worn. like you would expect to find in a less expensive hotel. very worse for wear. there were even a couple drawer pills missing.

the property was beautiful.

Stayed in January 2022

Hair on tub; touch up paint needed in spots; cobwebs on windows when I went to open them; impossible to reach any concierge, front desk or staff by phone.

Spa treatments were good; check in was quick and easy.; bed comfortable.

Stayed in October 2021

There was a beeping noise in the room couldn't figure it out the bed squeak with every move the TV was to quite a sound bar would help and the shower would shoot water out of the shower stall

The room was like described the tub was nice the view was wonderful the bed soft the room was spacious

Stayed in October 2021

Beware that the property is undergoing new ownership and all amenities including breakfast are currently unavailable. No hot breakfast option, only cold pastries left out for morning, no breakfast staff, room only cleaned upon phone request, no staff on site at all not even for check-in. No family friendly options as advertised, not a great place to stay with kids.

The location was perfect for what we needed per the purpose of our travel. The villa was quiet and the room was welcoming. The jacuzzi bathtub was the highlight of the trip for my son. Most of our 4 night stay we were the only guests.

Stayed in March 2024

They don’t have fridges or microwaves.

I loved the bath tub! Perfect for a nice relaxing bath! Definitely recommend the staff is the best! My husband accidentally left his wedding ring and they were able to locate it and return it to us!

Stayed in February 2024

This was an old rundown property. The staff took a deposit without disclosing. And it was a charge , not a good, which took over 5 days to call in for refund ridiculous Breakfast was pathetic and in a very dirty room

Location

Stayed in November 2023

The room was so dark, dark paneling, dim lighting, Mold around the trim in the shower. Poor internet, no tv. The area is beautiful, maybe the cabins are better, but the motel needs updated. The staff was friendly and helpful.

I think the place is great for campers, apparently a great fishing location.

Stayed in September 2023

There is no TV in the rooms or refrigerator.

The property is beautiful but, lacking some of the major things you would expect from a $300 a night hotel.

Stayed in March 2023

Wonderful experience… beautiful resort. Will definitely return for another staycation.

Stayed in April 2023

They are very strict about their checkin times. I told them in advance that my flight didn’t arrive until late at night, they said they would accommodate it, but when I got to the hotel, I was outside locked out for 20 minutes and I kept calling and no one answered. I ended up waking up a neighbor to help me. My recommendation is for them to figure out an alternative late checkin procedure.

Stayed in February 2023

The stairs up to the room at the villa were outrageous. who could drag their suitcases up them! Fortunately we had one large suitcase and dragged it up. when we left we almost literally let it slide down. parking spaces were for compacts. what’s with the concrete separators??

Beautiful Villa. Not a very attractive check in. No one really told us about the private club that was the main facility. The breakfast was awesome and the woman who made the food and served it was wonderful; charming, accommodating and a good cook!

Stayed in September 2022

Staff at check in we’re checking us in to the honeymoon suite which we didn’t book. Charging us for deposit for a room we didn’t book. No hot water, ironing board and toothpaste.

Beautiful resort. The lady who cooked our breakfast is the best part of our stay.

Stayed in July 2022

clean, quiet, comfortable, catered to

Stayed in July 2022

Doors were hard to unlock, especially front door. No elevator and no help with bags up the stairs. Super cheap toilet paper for such a nice place.

It was beautiful.

Stayed in April 2022

The staff were extremely helpful and the breakfast was delicious. The beds were comfortable and the accommodations were fabulous. We enjoyed our stay very much!

Stayed in March 2022

We had to leave prior to breakfast so we missed out on that experience but the stay was wonderful! The courtyard was beautiful and the staff was friendly and welcoming!

Stayed in October 2021

Had to call to get hot win the room. Broken handles in the tub and also the shower to turn on and off the water.

Excellent breakfast

Stayed in December 2021

If the guest are 2 : 2 shampoo /bathsoap/conditioner near shower And near bath No fridge Ice service was not working Didn't approciate (for the privacy) enter in the big reception in the gym centre No speakers No flipflop No welcoming service for the occasion No private service in room(without meet the weitress) All of it, just because you consider yourself as a 5*.

Good the breakfast, a bit pity that you couldn't provide cake and sweet gluten free (already that you knew in advance) Can be better but the base is already good Amazing soul and person the Miss serve us the breakfast , thankYou so much!

Stayed in October 2021