9 South William Street, New York, NY 10004, United States
#144 of 418 hotels in New York
Guests' ChoiceBased on 722 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.1
Staff
8.7
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 3 June 2024
Uliana
QatarWhen I showed up in at reception, it was 3 hrs prior official checkin time. I asked about the early checkin possibility, and the reception manager told me that it was possible with extra charge only. As far as I understood, the room itself was available. Usually hotels go toward clients in such situations. Just the next day I checked in in another hotel in manhattan and they no issues with early checking without extra cost
Nice hotel near the bull statue. A lot of cafes and restaurants around
Stayed in June 2024
Reviewed: 29 May 2024
Nikita
LatviaContinental breakfast… but we knew that in advance.
Great location few steps away from Charging bull and Staten Island Ferry station. Visit next door liquor store, owned by good people.
Stayed in April 2024
Reviewed: 28 May 2024
Linda
United StatesConvenient location, they allowed me to check my bag when I arrived in mid-morning so I could move about the city unfettered, and I was able to get into my room early (thanks to the housekeeping and front desk staff). The room was very comfortable and clean.
Stayed in May 2024
Reviewed: 19 May 2024
Mike
United StatesIt was very out dated the shower could use some TLC rooms smelled stale and breakfast was mids
Location was excellent
Stayed in May 2024
Reviewed: 19 May 2024
Chantal
United KingdomThe hotel is dated. Furniture is getting old. Breakfast was very limited
Comfortable bed and room.
Stayed in May 2024
Reviewed: 14 May 2024
Robert
CanadaCurtains on the bathroom window did not cover the window to the top and viewers from across the street could see in to the shower.
Great location and friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
Anagha
GermanyThe breakfast was average. Just some bagels and yogurt. This could be improved
Centrally located in financial district , walkable to the subway. Rooms were spacious and had all the amenities needed
Stayed in May 2024
Reviewed: 9 May 2024
E_elgar
United StatesThe heat and A.C. work well, but are a bit noisy. It didn't bother me, but some people might have a problem with it.
This is a small, quiet hotel, with an "old-world" ambiance. They have a small, but very welcome, free breakfast. While hotels in New York City are very expensive, in general, at least you won't have to pay the outrageous "Resort Fee" at this one!
Stayed in May 2024
Reviewed: 8 May 2024
Paul
UgandaBreakfast was extremely sparse. Alot more has to be done to qualify even as an entry-level American breakfast
The location is great and the Fromt Deak Manager (don't remember his name) had excellent guest handling skills
Stayed in May 2024
Reviewed: 5 May 2024
Judith
United StatesWhat I didn’t know when I booked, was that the street behind the hotel is a party street. The Friday night noise was unbelievable until about midnight. Drumming for hours. I had been offered an upgrade by Booking.com. Maybe that would’ve gotten me into a room that didn’t face Stone Street. I should’ve taken the offer. I was in the basic king room. When I arrived and realized the situation, I asked to be switched, but they couldn’t. I am assuming that the reason I got such a good rate on a Friday night was because they knew that whoever was in the rooms facing the back would be tortured.
My room was very comfortable.
Stayed in May 2024
Reviewed: 4 May 2024
Sivakumar
IndiaNarrow lanes and no self opening doors
Cleanliness
Stayed in May 2024
Reviewed: 2 May 2024
Sherrill
United StatesNo place in the bathroom for cosmetics, etc; ventilation was a bit challenged
Room was nice; bathroom was clean and attractive; hot water urn was on all day in the lobby for fixing a cup of tea after sightseeing; breakfast room area was charming
Stayed in March 2024
Reviewed: 1 May 2024
Katharina
IcelandAmazing location - 11 of 10 stars! Breakfast rather spartan, everything prepackaged
Stayed in April 2024
Reviewed: 18 April 2024
Laura
CanadaBrilliant value for money. Good downtown location close to subway. They allowed an early check in which was immensely helpful. Good wifi. Friendly staff, clean room, would definitely stay again.
Stayed in April 2024
Reviewed: 14 April 2024
Graham
United KingdomEverything was really good!
A very comfortable hotel in a superb area- Stone Street just behind it was brilliant for food and drink and could get to the subway easily. Really liked the large rooms which totally suited our needs, and staff were friendly.
Stayed in April 2024
Reviewed: 12 April 2024
Nina
United Statessome of the chairs in the breakfast room were entirely worn out, sitting not comfortable. The day we left happened to be a pre St Patrick's Day party in the neighborhood, which made the restrooms close and we were not able to use them prior our departure. That was very unfortunate.
The location of the hotel is perfect. Check in very easy.
Stayed in March 2024
Reviewed: 7 April 2024
Mark
IsraelNothing
Old style hotel - wow!😲
Stayed in April 2024
Reviewed: 5 April 2024
Emanuele
ItalyI would have like to find a bottle of water in the fridge. Hotel like this should be provide it. Breakfast should have more options to Eat.
The facility is very elegant. Room completely clean. I appreted the heat botton in the bathroom, a comfort that not every hotel has.
Stayed in April 2024
Reviewed: 30 March 2024
Joe
United StatesIt would have been nice to have fruit and eggs for Breakfast. Replace burnt out lights.
Cleanliness.
Stayed in March 2024
Reviewed: 27 March 2024
Domenico
ItalyBreakfast
Location, hall, room and general services.
Stayed in March 2024
Reviewed: 26 March 2024
Stergiou
GreeceThe music from the opposite bar was a little annoying during the weekend. The breakfast does not include eggs/omelete. It could be more rich.
Politeness of the staff, clean rooms.
Stayed in March 2024
Reviewed: 7 March 2024
Bridget
United StatesVery close to relatives that live in NYC. Very courteous staff. Nice free breakfast
Stayed in March 2024
Reviewed: 27 February 2024
Christine
United StatesToilet seat really should be replaced. Room was a bit dusty but clean bedding and bathroom.
Very comfortable beds, quiet hotel. Great location
Stayed in February 2024
Reviewed: 12 February 2024
Arodama
PortugalThe washbasin was broken on the inside so I needed to be very careful using it. I asked for a quiet bedroom but the one I got in the back of the building was really noisy until very late due to music on the street and also in the morning due to the cleaning services in the rooms around. There were no plugs near the bed but only an outdated connection to old iphones. Constructions in the exterior of the building were covering the windows.
The location. The room was big enough and comfortable with chairs and tables. The waffles' machine for breakfast. The staff was kind. It was possible to store my luggage on the checkout day.
Stayed in February 2024
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