242 West 76th Street, Upper West Side, New York, NY 10023, United States
#5 of 414 hotels in New York
Guests' ChoiceBased on 1122 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 13 May 2024
Mary
United StatesSlow, small elevators could be challenging during a "rush hour". This was not a problem during my stay.
Friendly staff. Early (3pm) check in and late (12pm) check out. Also the lobby bar with jazz in the evening.
Stayed in April 2024
Reviewed: 12 May 2024
Patrick
United KingdomNo conventional restaurant
Very modern and elegant. Good location. Excellent staff. Upgraded to Suite at no extra cost.
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United KingdomNothing
Like home. Safe and comfortable. Want something private and quality. This is it
Stayed in May 2024
Reviewed: 9 May 2024
Jonathan
IsraelBeautiful and well designed room.
Stayed in May 2024
Reviewed: 1 May 2024
Jeff
AustraliaNo toaster or kitchen utensils, we would like to have had more ability to have our own breakfast in the rooms. Also no fitness centre
Everything was great. Quiet, fantastic big king beds; lots of modern technology e.g. with the lighting; spacious King Suites, big bathroom, especially large deep bath; accomodating staff. Large TV and ability to Chromecast was very much appreciated as well as wonderfully thick bathrobes
Stayed in April 2024
Reviewed: 1 May 2024
Kai
United Arab EmiratesThe Wallace is an outstanding hotel that deserves every bit of praise it receives. During my recent stay, the level of service was exceptional. The staff went above and beyond to ensure our comfort, offering personalized attention that made our visit truly special. The rooms were impeccably clean and elegantly furnished, providing a cozy retreat after a day exploring the city. The location of the hotel is also fantastic, conveniently situated to easily access New York's top attractions. Every detail at The Wallace speaks to a commitment to quality and guest satisfaction. Whether you're in town for business or pleasure, The Wallace offers a perfect blend of luxury and warmth. Highly recommended for anyone looking for a top-notch stay in New York!
Stayed in April 2024
Reviewed: 1 May 2024
Pieter
South AfricaJust perfect. Will be good once the building project next door is completed.
Everything was perfectly designed and executed, to the finest detail
Stayed in April 2024
Reviewed: 1 May 2024
Suai
United StatesI loved everything about the property.
Gorgeous design. Well maintained. Fresh flowers.
Stayed in April 2024
Reviewed: 30 April 2024
Murray
United StatesGood value for money in NYC! Staff very friendly. Great location close to the subway, Central Park, good restaurants, shopping
Stayed in April 2024
Reviewed: 29 April 2024
Ehud
IsraelRooms of medium size and high price, no breakfast (which you can get at a coffee shop across the street)...- but this is New York! :-)
Great hotel, comfortable room, good and helpful staff, nice lobby and bar with Happy Hour and Music, great location
Stayed in April 2024
Reviewed: 29 April 2024
Taghreed
United Statesnothing
good size room, great location, clean
Stayed in April 2024
Reviewed: 28 April 2024
Natasha
United StatesJazz at the lounge and south facing view from beautiful 11th floor room. Walkable to Columbus Ave and Central Park.
Stayed in April 2024
Reviewed: 28 April 2024
Alexander
United StatesThe room was small for the price charged, and we could hear the noise both from the hallway and from the room next to us. Also, the room only had one chair, not enough for a couple.
Nice bedding, spacious and luxurious bathroom, espresso machine and tea kettle in the room, small fridge. Very friendly staff. The room and the common areas are immaculately clean. It’s wonderful to be able to open a window for fresh air.
Stayed in April 2024
Reviewed: 25 April 2024
Maura
United Kingdomeverything - hotel was lovely and clean,beds super comfy location was great, walking distance to subway and eating out.
Stayed in March 2024
Reviewed: 18 April 2024
Delphine
Singaporeno breakfast
Very nice attention to details and good soundproofing
Stayed in April 2024
Reviewed: 16 April 2024
Angela
United KingdomBar didn’t open until 5pm and no room service.
Great vibe to the bar and loved the decor. Room was spacious .
Stayed in April 2024
Reviewed: 16 April 2024
Neal
United StatesBreakfast would have been good.
Clean, roomy and nice. Fresh room
Stayed in April 2024
Reviewed: 11 April 2024
Natalia
United StatesAbsence of breakfast and room service was unexpected for a 5 star hotel. The lobby bar was fully occupied from people from outside and there was no possibility to use this hotel facility. The receptionist didn’t make any effort to check the possibility for a late check-out. I’ve asked just for an additional hour since my some didn’t feel well.
The room was spacious, very clean. Evening live music in the lobby bar was great.
Stayed in April 2024
Reviewed: 10 April 2024
Benosa
FranceEverything is perfect : cosy atmosphere, very great staff, very good bed ! i loved it
Stayed in January 2024
Reviewed: 9 April 2024
Karin
United StatesThe only tiny thing is that the Nespresso capsules are not Nespresso brand, so they don't taste like Nespresso. Otherwise, everything was perfect!
The location was perfect for us - UWS, so close to great food options (restaurants and grocery stores) and great subway access to the 1 line. Neighborhood is quiet but close to lots of shops and restaurants and it is a nice walk through Central Park to other cultural options on UES. Staff here is super friendly, very professional and helpful - rooms are lovely - very well set up, newly renovated and super clean.
Stayed in April 2024
Reviewed: 9 April 2024
Ajay
United StatesExcellent location, clean new rooms, great staff at the hotel. We loved staying at The Wallace and would gladly stay there next time.
Stayed in April 2024
Reviewed: 7 April 2024
Anika
FranceBeautiful property in a great location
Stayed in March 2024
Reviewed: 5 April 2024
Arezou
United KingdomWe did not have a view although we asked for one.
The staff were lovely and the live band was great! Our room was very nice as well and very clean.
Stayed in April 2024
Reviewed: 28 March 2024
Karla
ItalyNothing!
EVERYTHING! I just wish I could have stayed longer. From all the staff members to the room it was a fabulous stay at the Wallace. Everyone appeared as if they truly enjoyed their job. So rare these days. I highly recommend you stay here! You won't be disappointed.
Stayed in March 2024
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