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Reviews of The West Hollywood EDITION 5 stars

9040 West Sunset Boulevard, West Hollywood, Los Angeles, 90069, United States

#85 of 387 hotels in Los Angeles

Guests' Choice

Review score

Based on 97 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room with Terrace and Adapted Tub - Mobility Accessible
    • Stayed 4 nights

    Terrific design, wonderful service, comfortable and quiet. Plus, an amazing pool, gym, in-house restaurant, and rooftop bar. And the location is terrific.

    Stayed in January 2024

  • Reviewed: 4 March 2024

    8.0
    Would be good to get what you pay for
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted via mobile

    Paid for city view but given room on low floor overlooking Hollywood Boulevarde. Asked for quieter room and given one but but with a view of internal courtyard.

    Cleanliness

    Stayed in February 2024

  • Reviewed: 2 December 2023

    9.0
    Excellent stay, very viibrant location
    • Leisure trip
    • Family with young children
    • Loft, Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted via mobile

    Some rooms are not practically equipped, in general rooms are too expensive.

    We love the pool and it’s view, the breakfast is excellent, staff is friendly and very helpful. The bar is worth spending a late night.

    Stayed in November 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Suite, 1 Bedroom Suite, 1 King
    • Stayed 5 nights
    • Submitted via mobile

    Amazing hotel. Great lobby bar especially on weekend. Great rooftop restaurant, churros there are an absolute must try!

    Stayed in May 2023

  • Reviewed: 7 April 2023

    9.0
    Excellent and modern place to stay in LA
    • Leisure trip
    • Family with young children
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted via mobile

    the receptionist Charlie, was excellent - gentle and very helpful. He made our day choosing the suitable room. Staff at the pool was very kind as well. and we enjoyed the view from the room and roof top pool very much!

    Stayed in April 2023

  • Reviewed: 24 February 2023

    8.0
    beautiful property, fantastic roof bar & view.
    • Leisure trip
    • Couple
    • Standard, Guest room, 1 King, City view
    • Stayed 2 nights

    basic housekeeping services were terrible- waited 4 hours to get a printed copy of room service menu. Called housekeeping for service to clean room, hung sign on door & they never came. Even though speaking to the staff 8' from the door.

    Stayed in February 2023

  • Reviewed: 13 August 2022

    7.0
    Really nice vibes and friendly staff
    • Leisure trip
    • Group
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 11 nights
    • Submitted via mobile

    Bathrooms if they had a door it’d be better I think house keeping can do better and care more about details when cleaning and organizing The rooftop should have priority for guests and offer them a table whenever as in house guests so maybe you can leave a bunch of tables for in house guests Valet takes too long to bring the car

    The pool the view the cozy vibes of the room

    Stayed in July 2022

  • Reviewed: 13 June 2022

    7.0
    it could have been excellent, but it wasn’t due to the service & having to complain several times
    • Leisure trip
    • Couple
    • Standard, Guest room, 2 Queen, City view
    • Stayed 1 night
    • Submitted via mobile

    the service wasn’t very good at all

    the hotel was beautiful & clean

    Stayed in March 2022

  • Reviewed: 3 June 2022

    9.0
    Nice and easy stay
    • Leisure trip
    • Couple
    • Loft, Guest room, 1 King, City view
    • Stayed 2 nights

    It was a smooth experience from check in til check out, we had a great time and would be back next time were in states from Australia. Nice rooms and all that, quite minimal but clean.

    Stayed in May 2022

  • Reviewed: 6 May 2022

    7.0
    Overall a great hotel, but also room for improvement on service
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, City view
    • Stayed 3 nights

    un-attentive/unfriendly staff at check-in, valet, Housekeeping didn't clean our room one day, it was only serviced upon request

    Great rooftop, great location, spacious rooms,

    Stayed in May 2022

  • Reviewed: 28 April 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Loft, Guest room, 1 King, City view
    • Stayed 3 nights
    • Submitted via mobile

    We had a Covid scare and the hotel didn’t have any rapid tests available, they made us go and get one at 4am in the morning ourselves.

    Beautiful looking and clean hotel.

    Stayed in April 2022

  • Reviewed: 3 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, City view
    • Stayed 4 nights
    • Submitted via mobile

    The room which was facing to the street was very loud especially in the morning.

    Design was very good and it was super clean

    Stayed in April 2022

  • Reviewed: 10 March 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 8 nights
    • Submitted via mobile

    the isolation is not that good we heard the noises from next room like there were with us. other than that the hotel was the best and we loved everything about it

    when we first arrived they treated us very good and they were so welcoming we really loved our stay and we definitely are going to book with them again and we will recommend it.

    Stayed in March 2022

  • Reviewed: 19 January 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe, Guest room, 1 King, City view
    • Stayed 1 night

    The rooms lacked a depth to the luxury...minimalist to a fault perhaps...Furniture didn't feel luxurious or substantial the way Four Seasons does for example.

    Hip, chic, centrally located, brand new building. Good restaurant and great rooftop bar and pool. Great for meeting people.

    Stayed in October 2021

  • Reviewed: 5 January 2022

    7.0
    Enjoyable stay but over priced for what it is. Staff and service at The Roof needs attention.
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King, City view
    • Stayed 2 nights
    • Submitted via mobile

    The staff and service at The Roof were ill informed and very slow - we waited over 40 minutes for a Negroni and it wasn’t busy.

    The design aesthetic

    Stayed in January 2022

  • Reviewed: 22 November 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 2 nights
    • Submitted via mobile

    The room furnishings weren’t as cozy or luxurious . Minimalism is the aesthetic but compromised on comfort/quality. Almost felt like IKEA furniture and bed not as luxurious/comfortable as say Four Seasons. Towels were cheap. Room service options limited.

    Modern. Swanky/trendy. Younger crowd don’t recall seeing any kids in the hotel or pool. New. Big rooms. Great robes. Great common areas like rooftop and the pool. Great restaurant on the lobby floor. Great lobby bar area. Staff was very hospitable and helpful. Great location.

    Stayed in October 2021

  • Reviewed: 23 March 2024

    5.0
    Mediocre
    • Leisure trip
    • Couple
    • Deluxe King Room with Terrace - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Everything

    No staff Run down No vibe Under staffed No charm Over over prized

    Stayed in March 2024

  • Reviewed: 25 June 2023

    10
    Perfection
    • Leisure trip
    • People with friends
    • Premier Terrace Suite, 1 Bedroom Suite, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Nothing. I loved everything.

    The ambiance was beautiful. The rooms were perfect.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    Were goin back
    • Leisure trip
    • Family with young children
    • Loft, Guest room, 1 King, City view
    • Stayed 3 nights
    • Submitted via mobile

    Good location excelllent stay

    Stayed in June 2023

  • Reviewed: 14 November 2022

    2.0
    Very poor
    • Leisure trip
    • Group
    • Deluxe, Guest room, 1 King, City view
    • Stayed 2 nights
    • Submitted via mobile

    I don’t often write bad reviews, but the Edition WH has failed a number of accounts which are worth flagging to future patrons. First, the room they put us in was extremely noisy, right about the driveway to the hotel. Following a number of request we were finally moved to a smaller albeit quieter room - which we were absolutely fine with. However to add insult to injury we were charged an erroneous mini bar charge of around $500! We weren’t told about this charge or asked to check the bill, it was only after check out did they disclose this. We’ve been disputing this ever since our stay (over a month) without any response from the staff. Furthermore the hotel was not transparent about rental car charges. We were told (in writing) the car would cost $129 for two days, we were charged close to $700!! We are still disputing this.

    Location is great, as are the facilities.

    Stayed in October 2022

  • Reviewed: 17 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 3 nights
    • Submitted via mobile

    Amazing concierge service.

    Stayed in April 2022

  • Reviewed: 15 June 2022

    10
    Ultra hip but cosy all at the same time
    • Business trip
    • Solo traveller
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 2 nights

    Stunning interiors and an amazing scent is what hits you when you first walk in, the check-in is breezy; staff are incredibly friendly and courteous, valet parking is easy and fast. Rooms are chic and minimal, but entirely cosy. The entire property is a cultural hotspot - perfect to experience fashionable LA vibes.

    Stayed in April 2022

  • Reviewed: 31 March 2022

    5.0
    really less good than our first time in the hotel 2 years ago
    • Business trip
    • Couple
    • Deluxe Terrace, Larger Guest room, 1 King, City view
    • Stayed 4 nights

    people are nice but clearly understaffed no room service impossible to get a coffee in the lobby for my guests in the morning

    spa and treatments were really great

    Stayed in March 2022

  • Reviewed: 16 March 2022

    1.0
    unacceptable
    • Leisure trip
    • Solo traveller
    • Premier Terrace Suite, 1 Bedroom Suite, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    staff were rude and unhelpful

    interior was beautiful

    Stayed in March 2022

Showing 1 – 25

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