Reviews of The Westin Crystal City Reagan National Airport 4 stars
1800 Jefferson Davis Highway, Arlington, VA 22202, United States
#20 of 108 hotels in Arlington
Guests' ChoiceReview score
Based on 796 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.0
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Facilities
8.5
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Staff
8.6
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Value for money
8.1
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Free WiFi
7.2
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Reviewed: 24 October 2022
Latoya
United States18 reviews9.0Superb- • Couple
- • Traditional King Room
- • Stayed 2 nights
- • Submitted via mobile
In I didn't like that it wasn't a microwave in the room
Very good location
Stayed in October 2022
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Reviewed: 23 October 2022
Cataleeya
Thailand27 reviews7.0Good- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
shuttle service is late for more than 45 mins and shuttle bus driver manner is not polite , he act not polite if you do not tips him. I have no cash so I have no idea how to tip. He slam the door on right after us went down
check in staff online staff
Stayed in October 2022
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Reviewed: 21 October 2022
Christa
South Africa37 reviews1 helpful vote9.0“good room size”- • Leisure trip
- • Solo traveller
- • Traditional King Room
- • Stayed 5 nights
- • Submitted via mobile
still struggling to get them to lift a hold on my bank card 😫
clean, comfortable, central
Stayed in October 2022
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Reviewed: 8 October 2022
Samirah
United States33 reviews5 helpful votes8.0“Fun in DC”- • Leisure trip
- • Couple
- • Traditional King Room
- • Stayed 2 nights
- • Submitted via mobile
Parking fee!
location
Stayed in October 2022
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Reviewed: 5 October 2022
Catherine
United Kingdom50 reviews8.0“Great airport hotel”- • Leisure trip
- • Couple
- • Traditional Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Clean and friendly, good location. We spent some time at the bar, which was efficient and welcoming.
Stayed in September 2022
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Reviewed: 26 September 2022
Carolyn
Canada11 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
Nothing
The staff were very friendly, welcoming, and helpful
Stayed in September 2022
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Reviewed: 19 September 2022
Janay
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Traditional King Room
- • Stayed 1 night
- • Submitted via mobile
I think when checking people In explain to them that you will add an additional holding fee on to their card i understand what it’s for however explain that in advance
It was clean smelled nice very comfortable
Stayed in September 2022
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Reviewed: 12 September 2022
Aaron
United States3 reviews8.0“overall I enjoyed the hotel and room.”- • Business trip
- • Solo traveller
- • Premium King Room
- • Stayed 2 nights
- • Submitted via mobile
when house keeping made the bed they used a queen flat sheet on the mattress instead of a king, so when I crawled in bed my feet were touching the bare mattress protector.
best room I have ever stayed in.
Stayed in September 2022
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Reviewed: 12 September 2022
Rosemt
United States19 reviews5 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Traditional King Room
- • Stayed 1 night
- • Submitted via mobile
It would be nice to have a microwave in each room. There are 2 on the main floor but that isn't practical unless you are eating on the main floor. Parking is very expensive.
The room was very nice and the bed was so comfortable! I really enjoyed the breakfast buffet and relaxed in the dining area. The front desk staff were very pleasant. When I arrived, I checked in and dropped my bags in the room so I could return a borrowed car. I was only parked for about 10 minutes and the staff was kind to validate my parking so I didn't have to pay $20 for 10 minutes. The shuttle to the airport was perfect. At a week of meetings, my night here was just what I needed.
Stayed in September 2022
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Reviewed: 10 September 2022
Fletcher
United States1 review8.0Very good- • Leisure trip
- • Couple
- • Traditional King Room
- • Stayed 2 nights
- • Submitted via mobile
The bed was stiff as a board, the price of parking per night.
Stayed in August 2022
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Reviewed: 6 September 2022
Wei
Canada22 reviews2 helpful votes8.0“Everything is perfect”- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
The parking fee of 42USD per day is a little bit expensive.
The room is clean, spacious and the beds are comfortable. The hotel is only 3-4 mins walking to the Crystal City metro station, and there are only several metro stations away to the Capitol. There is a street with many restaurants and pubs that is only 6-7 mins walking distance from the hotel. If you want to visit the Capitol, the museums and Washington monument, strong recommend to stay in Crystal City rather than the Washington DC downtown which is more expensive.
Stayed in September 2022
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Reviewed: 5 September 2022
Meleane
United States4 reviews8.0“The Westin is my favorite hotel when I don’t go out of town for the holiday weekend. the location is great close to the”- • Leisure trip
- • Couple
- • Premium Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Refrigerator was not working and seafood went bad.
The staff was really nice until I told them the refrigerator was not working. I did send a message letting the hotel know the refrigerator was not working no response.
Stayed in September 2022
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Reviewed: 4 September 2022
Mason
United States7 reviews7.0“beautiful hotel. great location. but could not sleep on the bed again.”- • Leisure trip
- • Solo traveller
- • Premium King Room
- • Stayed 1 night
- • Submitted via mobile
the bed was way too hard and very uncomfortable. Did not sleep good. Its not like other Westins I’ve stayed at. Much softer beds.
everything about the property was great
Stayed in September 2022
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Reviewed: 29 August 2022
Stephanie
United States6 reviews9.0“Great location & very comfortable.”- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
Expensive parking, could have included breakfast.
Great location and very comfortable room!
Stayed in August 2022
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Reviewed: 29 August 2022
Tashia
France3 reviews8.0Very good- • Business trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
No complementary breakfast
Very helpful staff
Stayed in August 2022
-
Reviewed: 29 August 2022
Thomas
Canada2 reviews9.0Superb- • Leisure trip
- • Group
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
There was no free breakfast.
Quality of rooms
Stayed in August 2022
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Reviewed: 27 August 2022
Vernon
United States2 reviews9.0“stay was good, but the parking was not”- • Leisure trip
- • Couple
- • Traditional King Room
- • Stayed 2 nights
- • Submitted via mobile
I did not like parking there was no where to park
employees were very polite and I did not lieknew what they werdoing
Stayed in July 2022
-
Reviewed: 25 August 2022
Christian
France2 reviews9.0“excellent”- • Business trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 7 nights
nothing
room, location, and services
Stayed in August 2022
-
Reviewed: 20 August 2022
Raffaele
Italy10 reviews8.0“Good stay and successful rest. Great Breakfast”- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 3 nights
wifi was not free in the room The parking fee is very expensive
The location was very good close to the metro station Good breakfast
Stayed in August 2022
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Reviewed: 15 August 2022
Ronnie
United States5 reviews8.0“stay was great… parking sucks.”- • Leisure trip
- • Solo traveller
- • Traditional King Room
- • Stayed 2 nights
- • Submitted via mobile
the parking
Stayed in August 2022
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Reviewed: 10 August 2022
Btayfun2017
United States2 reviews8.0“Great value, overall good experience”- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 1 night
The bath drain was clogged; water was not draining easily. It was an easy fix but should not be overlooked and checked/cleaned regularly.
Everything was fine.
Stayed in August 2022
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Reviewed: 6 August 2022
The
India27 reviews8.0“Great hotel....but be ready to pay for INTERNET”- • Leisure trip
- • Family with young children
- • Traditional King Room
- • Stayed 2 nights
I was charged for the internet. Have stayed at dozens of quality hotels and this is the first one that actually charges for internet despite my registering for the loyalty program. This is RIDICULOUS!
Great location in a premium part of Crystal City, Superb looking lobby, polite reception staff, nicely finished rooms
Stayed in August 2022
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Reviewed: 25 July 2022
Hyein
United States4 reviews8.0Very good- • Leisure trip
- • Couple
- • Traditional King Room
- • Stayed 1 night
- • Submitted via mobile
The door of room that I stayed at was partially broken; And the tiles at the floor of the rest room has light red colored stain. Technically it might not be problems to someone else but I & my boy friend did not have good impression because of those issues.
Stayed in May 2022
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Reviewed: 21 July 2022
Anke
Switzerland93 reviews12 helpful votes8.0“Great place to discover D.C. and Alexandria”- • Leisure trip
- • Family with young children
- • Traditional Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The breakfast offer did not look inviting, so we went outside.
The location is very convenient to explore D.C. - there is a subway station one block away. We used the bike rental, also one block away, offered by citibike. The cycling path into town is beautiful along the river & also convenient to explore Georgetown & Alexandria. We had parking & Wifi included plus late check-out at 12. The beds were very comfortable. There was no noise from the airport.
Stayed in July 2022
-
Reviewed: 19 July 2022
Hesham
United States20 reviews9.0“excellent”- • Business trip
- • Solo traveller
- • Traditional Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
the breakfast
nice clean
Stayed in July 2022
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