407 South Congress Street, Jackson, 39201, United States
#2 of 34 hotels in Jackson
Guests' ChoiceBased on 188 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.1
Staff
9.4
Value for money
8.4
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End of dialog contentReviewed: 13 May 2024
Kathy
United StatesIt was all good
It was really good!
Stayed in May 2024
Reviewed: 5 May 2024
Mary
United StatesYou should find a way where trays are not on the floor outside of guest room. That takes away from your 4 star
Liked everything
Stayed in May 2024
Reviewed: 20 April 2024
Frank
United StatesBreakfast was good.
Stayed in April 2024
Reviewed: 14 April 2024
Peter
United KingdomMy booking was supposed to include breakfast and at check in I was told I had $50 credit for breakfast. However I have been charged the full $56 for breakfast. Also at check in my booking was registered as Mr Peter John which caused confusion as my surname of Bradshaw had not been used in the booking. I hope this helps, regards Peter John Bradshaw
Modern and clean looking
Stayed in April 2024
Reviewed: 4 March 2024
Katresa
United StatesNo parking
The luxury feel and comfort. The food was delicious.
Stayed in February 2024
Reviewed: 8 February 2024
Alisha
United StatesParking
Customer service, cleanliness of facility.
Stayed in February 2024
Reviewed: 10 January 2024
Tracy
United StatesThe price of our stay
Breakfast and supper was fantastic
Stayed in January 2024
Reviewed: 21 November 2023
Kainon
United States-mini bar fridge was broken -ADA shower gets water everywhere on the bathroom floor -breakfast isnt available all day -awning in valet/entrance to lobby isn't rain proof...very strange
property very nice, staff is EXCEPTIONAL, from housekeeping to maintenance to front desk to the restaurant crew, bartender Octavius knocked it out of the park<3 definitely will come back if when in Jackson next. Thank you
Stayed in November 2023
Reviewed: 3 November 2023
Brandy
United StatesIt’s a bit expensive, but a really nice property! Would stay again.
Super comfortable beds, very clean, and wonderful staff!
Stayed in October 2023
Reviewed: 18 October 2023
Neil
AustraliaWell located Friendly staff New and clean Great restaurant and bar
Stayed in October 2023
Reviewed: 11 September 2023
Domanique
United StatesThere was nothing I didn’t like about my stay.
The staff was very friendly. The property was very professionally clean.
Stayed in September 2023
Reviewed: 7 August 2023
Angela
United StatesThey need more parking.
This hotel is always clean! Staff always friendly and will help the best they can.
Stayed in August 2023
Reviewed: 8 July 2023
Karen
United StatesEveryone is really friendly and helpful. it was a beautiful building. nice room Quiet even with big wedding at the same time.
Stayed in June 2023
Reviewed: 19 June 2023
Vera
BrazilWe did not like the way the the hostess at the restaurant for breakfast treated us! She was very unpolite saying that as we did not reservation we could not have breakfast inside the room, but we were staying at the hotel.... it was very compelling.
Hotel is very modern and confortable. Vallet service works out very well. We liked our stay! Hotel is very well located as well.
Stayed in June 2023
Reviewed: 30 May 2023
Shelley
United StatesLeave a note for the people that bring dogs to make sure they clean up the mess around the property. I didn't notice if there were any doggy waste trash bins in the area, but that would possibly help.
The location of the Westin felt a little away from the busyness of the city. It was next to the Police Department so there were people out on the street (not a lot) throughout the weekend. It was easy to get on to I-55 from here and easy to find. The rooms were nice as well as the bathroom. We had a double queen room, that came with a shower tub combination and the depth of the tub was awesome. The indoor heated pool was awesome as well. We did not go in the Jacuzzi, but they have one. We also did not eat at the property. Front desk workers were super nice!
Stayed in May 2023
Reviewed: 27 April 2023
Sheree
United Statesparking
shower
Stayed in April 2023
Reviewed: 15 April 2023
Eliot
United KingdomA lovely new modern building with a good size room. Also the restaurant had amazing food.
Stayed in April 2023
Reviewed: 5 March 2023
Tyler
United StatesBreakfast was v good
Stayed in March 2023
Reviewed: 17 February 2023
Merrilynn
United StatesI found everything about this location to be excellent
friendly helpful staff, clean and comfortable
Stayed in February 2023
Reviewed: 13 February 2023
Amanda
United StatesI didn’t get to stay for breakfast, but had a very nice relaxing dinner.
Stayed in February 2023
Reviewed: 20 December 2022
Anita
United StatesLighting in the Bathroom.
Jory (Host), Kadrain (Server), and Trisha (Front Desk Manager) were more accommodating than I excepted.
Stayed in December 2022
Reviewed: 7 December 2022
Elizabeth
United Stateslocation
pet friendly/ professional staff/comfortable
Stayed in December 2022
Reviewed: 11 November 2022
Elizabeth
United Statesthe panhandlers
comfort, cleanliness, professionalism of staff , appreciation of pet friendly policy
Stayed in November 2022
Reviewed: 25 October 2022
Loretta
United StatesI love the Bar, Bistro, Live music and Spa!
Stayed in October 2022
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