71333 Dinah Shore Drive, Rancho Mirage, CA 92270, United States
#7 of 8 hotels in Rancho Mirage
Guests' ChoiceBased on 262 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
7.3
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End of dialog contentReviewed: 19 May 2024
Denise
United StatesEasy location. Easy parking. Separate quiet pool. Loved the duck bowling
Stayed in April 2024
Reviewed: 15 May 2024
Madison
United StatesThe water didn’t properly drain from the shower and so leftover water from each bath/shower remained in a small puddle in the middle of the tub. Grossed me out. The bathrooms could do with some remodeling as well, dated.
The beds were extremely comfortable, restaurant was fantastic and staff was very nice.
Stayed in April 2024
Reviewed: 25 April 2024
Azulflower8850
United StatesLocation was not ideal, was kind of far from everything. I feel like the main reason you go here is for an event (Indian Wells, Coachella, etc., we went for Coachella) And it's quite far from all of those venues, decently far from good food or markets or things in general. So the place itself is great, if only it was closer to the good stuff.
Room was huge, nice and comfortable and clean, service was hospitable and nice. Area was quiet and we had no real complaints during our stay.
Stayed in April 2024
Reviewed: 1 April 2024
Oscar
United StatesNot enough pool waiters/waitress and not enough dining options on site.
Grounds were well.kept and room was spacious.
Stayed in March 2024
Reviewed: 1 March 2024
O'carroll
IrelandNo lift to 1st floor, singer on terrace wasnt great
Lovely room, lovely dinner and breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Karen
United StatesHousekeeping kept taking our robes Only one restaurant and menus, after a few days became boring for dinner.
Service was great
Stayed in February 2024
Reviewed: 9 February 2024
John
United StatesWe are both in our seventies and the girl at the reception desk assigned us an upstairs room accessible by a steep outside staircase with rain expected. We asked for it to be changed and it was. Our downstairs room only had one chair on the patio although there are two of us.
We had a very enjoyable evening in the Fireside Lounge. Excellent bartenders and good keyboardist proving entertainment.
Stayed in February 2024
Reviewed: 2 December 2023
Jennifer
United KingdomI would have liked a bit more available on the menus for the out door area. Honestly, it was all wonderful, but it is also pricey so not something could do if my job wasn't paying for some of it.
I liked the live music outside at night. It was great!
Stayed in November 2023
Reviewed: 8 October 2023
Kristina
United StatesProperty is old. It needs an upgrade.
Stayed in September 2023
Reviewed: 26 September 2023
Barbara
United StatesI was not pleased with the Manger at the pool site she was rude . And seemed like she had a few drinks . Not sure if she was the Manger but she had in a pink shirt.
How they have a lot of activities for kids and family
Stayed in September 2023
Reviewed: 25 July 2023
Osvaldo
United StatesStrange people around the pool.
Perfect enjoyable thanks!
Stayed in July 2023
Reviewed: 10 July 2023
Kristine
United StatesRoom had lots of bugs in the bathtub and bathroom floor right when we got there. They gave us a new room which was clean and no bugs. Main pool is nice but was so crowded due to an event
Restaurant on site. 3 pools. Starbucks.
Stayed in July 2023
Reviewed: 22 June 2023
Teresa
United StatesBreakfast Buffet is very expensive for what you get
Great pool Area lots of seating at the pool and kid friendly
Stayed in June 2023
Reviewed: 16 May 2023
Alia
Indonesiaask the golf cart not coming yet, the housekeeping not cleaning the room, slow service for housekeeping or guest services
great outdoor fire place , get free bowling games
Stayed in April 2023
Reviewed: 4 May 2023
David
United Statesthe constant lawn mowing and how early in the AM. no robes in the room and no full length mirror.
staff was very friendly.
Stayed in May 2023
Reviewed: 18 April 2023
Albert
United Statesproperty could have used a little clean. lots of leaves and debris in the room walkways. Sprinklers hitting sidewalks to room areas.
property is beautiful and staff is friendly
Stayed in April 2023
Reviewed: 15 April 2023
Nancy
United StatesThe pool with the water slides should have sessions or reservations and not have everyone in the resort at once, its way too crowded in the main pool area.
The facilities were great, excellent for families, the entertainment should have more options during the weekdays, especially during sprink break time. Overall the stay was pleasant and the rooms were spacious .
Stayed in April 2023
Reviewed: 5 April 2023
Rene
Mexicoa bit old, needs renewal
beautiful place
Stayed in April 2023
Reviewed: 5 March 2023
Kathleen
United StatesThe room service food wasn’t very good.
Beautiful grounds and great staff.
Stayed in February 2023
Reviewed: 16 February 2023
Susan
United Statesa bit dirty
Stayed in February 2023
Reviewed: 5 February 2023
Javier
United StatesThe parking sucked. There was some wine event and concert which took all the parking. We had to literally park 1/3 mile from our room. That wasn't cool at all.
The desk clerk refunded our parking and gave use breakfast coupons for when we come back in April. We really appreciated that. I wish I remember his name. He was great!
Stayed in January 2023
Reviewed: 31 December 2022
Eric
United Statesn/a
The grounds were well kept and beautifully landscaped.
Stayed in December 2022
Reviewed: 7 November 2022
Urania
United StatesThe bartenders work in the bar at the swimming pool were not very professional. I order a drink on the empty day, and I got my drink 35 minutes later when there was nobody around.. I don’t know if you forgot about it all I know I wasn’t happy about it. I had to tell somebody else that they had forgotten my drink.
I loved how big the property was and lived the beautiful scenery. Jasmine in the front desk was very good very professional, and very helpful .
Stayed in November 2022
Reviewed: 2 November 2022
Takenaka
JapanThe stay was good, but I forgot to get a receipt and have contacted them to ask them to send me a scanned copy, but have never received a reply.
Stayed in October 2022
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