No BBQ

Great layout well equipped apartment.

Stayed in May 2024

Spacious for what we needed. Loved that we had a kitchen and accessories.

Stayed in April 2024

Only one restaurant or food at hotel

Clean and cute

Stayed in April 2024

No pool service. No flowers , looks kind of bare compared to the way it used to be to. Fountains weren’t all running. Slide was closed. House keeping did not come to our room and we were there 4 nights.

We have stayed many times. We love the Westin. There use to be more staff. There is no pool service any more.

Stayed in April 2024

Not much for kids to do.

Villas are always great!

Stayed in March 2024

ABSOLUTELY NO Childrens play area. Only a small cage-like area beside a parking lot. VERY limited on site services.

location & rooms

Stayed in March 2024

Loved the resort - I felt the pool restaurant could have been a bit more organized. Different events were advertised yet they were not set up on time or didn’t have everything advertised.

Stayed in February 2024

The mattress on our queen size bed was shot. It was like sleeping in a hammock. My wife and I did not sleep well due to the condition of the mattress.

This is a well organized property with very pretty grounds. Our suite was a very nice size with a kitchenette. The kitchenette was equipped with a full sized refrigerator and dishwasher and a small but functional cooktop. There were all the basic dishes, glasses and cookware to allow for simple meals in the room. The suite also had a large balcony with a table and chairs that overlooked the beautiful courtyard landscaping. The facility was quiet and well kept.

Stayed in March 2024

The mattress was too soft and looked and felt smaller than a queen.

Stayed in March 2024

ok ... so everything was fine, the mattress was fabulous, loved the robes, so nice that they re supplied us with coffee, towels and cleaned every other day plus pool area was very nice BUT WE had these ugly bugs that kept reappearing in the bathroom. I'm afraid of ugly bugs. So unfortunately that will be my memory of the resort.

I loved the mattress on the bed, loved the pools, scenery around the pools, robes provided.

Stayed in February 2024

The bedroom door lock was messed up and didn’t work.

Almost everything

Stayed in January 2024

There is no on site restaurant for an evening meal or a local restaurant within walking distance. No on site shop to purchase some basics. We were very disappointed that when we asked for one hour late check out, we were denied and when I asked to speak to the manager I was put through to an answer phone and they did not have the courtesy to call back.

Room facilities were good (fridge/freezer, induction hob, microwave, washing machine and driver) except the double bed was very small - probably a 4’6” bed. There was no desk and not really set up for WiFi plug outlets.

Stayed in November 2023

First time we noticed so many ducks in the pool and noticed duck droppings. Noticed staff walk by it and took for us to say something to get it cleaned up.

We like the amenities and location of the resort. We always choose to stay here when we visit.

Stayed in October 2023

Raised toilets would be nice

We love the two bedroom unit it is so perfect for us. We know what building and location we like and the facility answers our requests.

Stayed in September 2023

Some of the life guard staff were quite grumpy…

Really nice apartments and big swimming pool! Also really enjoyes the water bingo bonanza!

Stayed in September 2023

That we were not informed that they sold half of the facility therefore we didn’t have access as the previous years.

I loved my room

Stayed in August 2023

I don't drive, they charge me for parking. It's 22 dollars a day. I always use uber when I go out.I called and texted them and they said I'm not a member and won't accept my complaint.I am not your member, Why can I book your hotel in booking?！

Stayed in July 2023

Bed, how large the property is with lack of parking, transportation and signage to find your way.

Beautiful property, great staff, pricey drinks food

Stayed in July 2023

No servers at the pool

Stayed in July 2023

When checking in there were too many people checking in at the same time and I am hearing impaired and had a hard time understanding what was being said to me because everyone's voice was getting louder around me so they could hear each other. When I was checking out I had a question and of course the staff member who checked me in was not there so the staff member could not answer my question.

The location was perfect for being in the desert, it didn't feel like you were in the desert. The Villa was nice a cozy but the parking was awful. I would have to park 3 villa's away from mine and I can't really walk that far.

Stayed in July 2023

Didn’t like the daily parking charges or the extra fees and taxes

Very clean, beautiful

Stayed in July 2023

Unfortunately my complaints would be that one of our rooms was not ready by check in. It wasn't ready until an hour after check in at 5pm. When it was ready, it was impossible to find parking near our building. (sucks on a 114 degree day) We had to double park to unload and then try and find parking nearby. Lastly, the steps to get in the pool were very slippery. A couple of my guests as well as myself and my toddler son slipped on the steps getting into the baby pool. I understand that the hotel was operating under full capacity over a holiday weekend and otherwise the staff was great and as accommodating as possible.

I love the space that we had when we booked a 2 bedroom villa. It was more than comfortable to host multiple families that stood at the resort. The beds are super comfy and we love the black out curtains. There was more than enough space to entertain with a dining room table and barstools with counter space. We also utilized our outdoor patio grill. Just love this property.

Stayed in July 2023

Not enough pools

Would have liked more pool option for the children.

Stayed in June 2023

Not connected to the other Westin. The wall makes in very inconvenient and no shuttle between!

Rooms were great

Stayed in May 2023