45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, 96761, United States
#29 of 51 hotels in Lahaina
Guests' ChoiceBased on 24 hotel reviews
8.0Cleanliness
8.8
Comfort
8.6
Location
8.8
Facilities
8.5
Staff
8.4
Value for money
6.4
Free WiFi
7.5
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Showing 1 – 24
Reviewed: 28 March 2023
Joy
United Statesour departure flight was scheduled to leave several hours after checkout, and I was told we could use the gym facilities to freshen up before leaving.I was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day. My family and I attempted to rent a cabana only to be told there were non available (it would have been nice to be told to reserve in advance), so we needed up poolside for 5-6 hours. After a long day in the sun we headed to the gym shower to clean up, & soon discovered several other families had the same plan in mind. Needless to say, the tiny locker room with one shower was too small to accommodate more than 1-2 people at a time. Unfortunately, this was a less than ideal way to end a very nice vacation in beautiful Maui.
The room was spacious and very comfortable for our family of 4.
Stayed in January 2023
Reviewed: 26 March 2023
Melinda
United StatesPricey! The food at the bar was not good at all. Considering how much you pay you should get good food. In addition, room service was not an option.
We loved the beach. There was a few days it was too rough but other than that we got to see fish and turtles! The pool was a little cloudy but it was a great temp and the staff was very nice.
Stayed in March 2023
Reviewed: 15 July 2022
Obenchain_
United Statesroom cost was high yet no view of the resort and everything costs extra and was extremely expensive. lack of cleaning of villas even though we were there 10 nights.
staff and location
Stayed in July 2022
Reviewed: 19 March 2022
Helen
CanadaVery busy in Feb. think I would choose a different month.
Unit was beautiful with view of ocean. Unit was spacious. Balcony was huge. Liked the outdoor bbq’s and they were used often. This hotel is in a very busy part of the beach, so it feels a little crowded. We used the adult pool because it was less crowded and more peaceful.
Stayed in February 2022
Reviewed: 16 March 2022
Dominick
United StatesI was disappointed that there was a charge for beach lounge chairs. I’ve never been to a luxury resort that didn’t provide beach chairs.
Stayed in February 2022
Reviewed: 4 January 2022
Saurabh
IndiaChoice of vegetarian food Free breakfast with the enormous amount we paid for our stay Activities during the stay were poor.
Rooms, location, swimming pool
Stayed in January 2022
Reviewed: 30 July 2021
Alanda
United StatesIt was understandably busy being it was July. The pools were busy, but the kids enjoyed their time.
The rooms were like. The staff were friendly and professional. We needed some extra linens and they provided it without any extra fees.
Stayed in July 2021
Reviewed: 10 June 2021
Daphney
United StatesThe staff was sometimes unhelpful in giving directions. We first arrived there at 9pm and we asked if someone could help us find our room since it was so dark out and the property was so big. They said they didn’t have anyone available, and then we got completely lost and was walking around with our luggage for over half an hour. Can called the front desk several times, but they were no help and seemed annoyed that we called. We had to flag down a security guard who had to take us to our building on a golf cart because we were so far away. That was honestly the only bad experience we had the whole time. Also beware of account holds - they hold money on your account above what your expenses are in case you Olán to room charge. They held an additional $500 over the cost of our room and it took a week to get those funds back.
It was very beautiful! Ocean front views with great food options and plenty of families. We went for our honeymoon, so the atmosphere was not exactly what we were expecting, but for a family vacation, it would be prefect!
Stayed in May 2021
Reviewed: 14 January 2024
Sara
AustraliaCompletely understaffed.
It was a hopeless faulty towers experience where staff were both incredibly unhelpful, unwilling to assist, didn’t know what they were doing etc. I really would not recommend this accomodation as value for money. You expect at this price range a luxury experience and it was anything but.
Stayed in January 2024
Reviewed: 5 March 2023
Tuscan
United Statesconcierge staff - Sean was awesome.
Clean and roomy.
Stayed in March 2023
Reviewed: 19 March 2022
Devon
United StatesI can't think of a single negative thing. Everyone was exceedingly nice and cordial. Everything surpassed my expectations!
Stayed in March 2022
Reviewed: 5 July 2022
Anonymous
Australiahave been charged twice.
Stayed in July 2022
Reviewed: 6 June 2023
Michele
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 19 January 2023
James
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 10 August 2022
Henry
United StatesThere are no comments available for this review
Stayed in August 2022
Reviewed: 12 April 2022
David
United StatesThere are no comments available for this review
Stayed in March 2022
Reviewed: 1 March 2022
Sharon
United StatesThere are no comments available for this review
Stayed in January 2022
Reviewed: 15 May 2021
Lisa
United StatesThere are no comments available for this review
Stayed in April 2021
Reviewed: 5 May 2023
Digiovanni
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 23 December 2022
Vaibhav
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 4 October 2022
Reiko
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 26 April 2022
Alissa
United StatesThere are no comments available for this review
Stayed in April 2022
Reviewed: 16 December 2021
Lisa
United StatesThere are no comments available for this review
Stayed in November 2021
Showing 1 – 24
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