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  5. Reviews of The Whaler's Inn

Reviews of The Whaler's Inn 3 stars

20 East Main Street, Mystic, CT 06355, United States

#2 of 17 hotels in Mystic

Guests' Choice

Review score

Based on 430 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights

    Location

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    We enjoyed every minute of our stay in Mystic and Whalers Inn provided that opportunity. We will come back. My son is at
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location. Cleanliness. Friendly staff. Cute safe town. Nice atmosphere.. and of course rocking chairs!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We were on the 1st floor of the Noank house and there was a great deal of noise from guests above us walking around. Shower also a little small.

    Front desk staff was incredibly friendly and helpful with local suggestions. My daughter enjoyed the afternoon cookies very much.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Worth the money !!!!!!!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location. Great staff . Bar was very nice and a good crowd of people . Rooms were very nostalgic with some great touches .

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Bill and Val's 40th
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was excellent Location was great Location had character

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Great place to stay close to everything. The staff was excellent
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clean and beautiful

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Excellent location , Immaculate room, comfortable bedding and friendly helpful staff.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was noisy in the morning from construction next door.

    Perfect downtown location

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Perfect for our anniversary, close to everything
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The roku TV was a little slow, one of the outlets didn’t work, and more towels would have been great. But none of that impacted the trip I still loved it.

    The staff were amazing, attentive, and hospitable. The room was clean and super cute/quaint with all the modern amenities you would need. It was walkable to everything we needed and they even gave us champagne for our anniversary!

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower stall tight

    Great value for the price

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    We enjoyed this cozy historic hotel in a choice location.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The parking lot is small so parking can be a challenge at peak times. However the staff was helpful in finding spots for us so it wasn’t too much of a problem.

    The staff was very attentive and helpful. The on-site restaurant was top notch with delicious food. The location is perfect for walking around Mystic.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was incredibly welcoming and helpful

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The shower stall was extremely small.

    Rooms were very clean and the beds were comfortable.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Beautiful location and facilities; hotel staff should work on being friendlier and less snooty!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    After booking on your site and being asked if we had any special requests, I tried to type in that we would be celebrating my birthday, but only received info. on joining some kind of hotel club. Also, upon arrival, I mentioned to the receptionist with whom we checked in that it was my birthday. Upon leaving, the same receptionist, after my expressing what a nice birthday I had had there, remonstrated with me that I should have told them ahead of time that it was my birthday (I tried, and my husband did) Neither desk attendant was overly welcoming or friendly.

    My husband called ahead to say that we were celebrating my birthday, and the hotel had a card wishing me a happy birthday, along with a small bottle of prosecco, on our desktop waiting for us in our room, which we were admitted into a little bit earlier than check-in time, with an upgrade. Also, we arrived too early to check in, but enjoyed complimentary coffee and cookies by the fire in the lobby while waiting. We very much enjoyed my our dinner at the hotel's restaurant, and the waiter put a candle in my dessert for my birthday. Also, the location was very convenient for walking.

    Stayed in December 2023

  • Reviewed: 7 November 2023

    8.0
    It was a very nice hotel that I would stay in again.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    I didn't like that the room our room smelled like weed upon arrival and even the next day. I am for people's rights to use this if they want I just don't want to smell it at ALL and especially for what we paid per night. I was expecting a 10 and that made it about an 8.5

    I love the hotel. I would stay again.

    Stayed in October 2023

  • Reviewed: 6 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    We stopped for one day in Mystic, on our way to another destination. The Whaler's Inn was close to shops and restaurants by foot. For an overnight stay, the room was convenient for our needs and very clean.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The parking can sometimes be a problem. However, the staff is always available to help navigate the issue. The price point is not a value. However, I was pleased to pay the listed price for such a wonderful stay.

    The staff was extremely friendly, helpful and always available. I love the coffee station and the delicious free cookies. The rooms are always in excellent condition with comforting decor and very clean. The hotel restaurant is amazing! Staff was lovely and food was delicious! The location can’t be beat. You are in the heart of downtown Mystic.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Great location and superb room.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift is an issue when you are travelling with a lot of luggage as we were (but this was very clear on all of the literature)

    Location was the key. Clean and nicely refurbished. Additional facilities in the lobby were great.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    Super helpful staff and an amazing restaurant onsite!

    Stayed in August 2023

  • Reviewed: 25 September 2023

    8.0
    Perfect!
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Overall was a pleasant place to stay. We enjoyed the location and restaurant on site. The staff were super friendly. A k
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was difficult at certain times. Walls are thin.

    Location and the staff.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    A very nice centrally located gem.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of any negatives.

    Location, clean, welcoming and a very good attached restaurant.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Had a wonderful stay.
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Pricey

    Location was perfect and available parking which is a big plus in downtown Mystic. Restaurant was very good. Staff was kind and helpful. so close to everything,

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    An all-together outstanding experience.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Best staff anywhere: friendly and accommodating Very clean rooms. Location is perfect Parking included

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Overall very good , lumpy bed is a big take away at 500 a night the mattresss should be excellent
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Lumpy bed, mattress need to be replaced in room 26

    Fantastic Location, Pretty Place, Wonderful on site restaurant

    Stayed in August 2023

Showing 1 – 25

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