7 Whiteface Inn Lane, Lake Placid, NY 12946, United States
#1 of 36 hotels in Lake Placid
Guests' ChoiceBased on 132 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.4
Value for money
8.7
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Karine
United StatesGood variety of food. Very nice pastries. Lots of fruits.
Breakfast is exceptional.
Stayed in May 2024
Reviewed: 6 May 2024
Marianne
United StatesThe bartender was extremely slow. We waited 20 mins before she acknowledged my husband and myself, and there was only 6 ppl at the bar.
Just about everything was amazing at The Whiteface Lodge! Our suite was better than expected!
Stayed in May 2024
Reviewed: 2 May 2024
Rolando
PhilippinesThe miscommunication! They didn't inform me that pool is closed. They changed spa hours while waiting outside the spa to use it.
The aesthetic lodge was amazing.
Stayed in April 2024
Reviewed: 30 April 2024
Robert
United StatesThe breakfast was fabulous, and the The entire staff gave us excellent service. We are especially appreciative to Michael Allen, the general manager.
Stayed in April 2024
Reviewed: 26 April 2024
Monique
United StatesOn your slow weeks you should offer a 60 year old + special for a quiet get away. JUST AN OFF SEASON RETREAT. Spa special, guided hike, picnic lunch, tea & scones at night, (no smores), game night (poker, bingo, cards, etc). Tap into another niche. Hmmmm..... I like it. I'd bring all my friends.
Food was excellent. Staff were pleasant and happy. Just a wonderful place to unwind and relax. The room was clean, comfortable, beautiful view, exceptionally large. Bed was very comfortable. Heated bathroom f
Stayed in April 2024
Reviewed: 2 April 2024
Melanie
CanadaService in the restaurant was slow.
Beautiful place! Loved the outdoor pool and hot tubs, our room was awesome. Breakfast everyday was wonderful, that room and view is gorgeous
Stayed in February 2024
Reviewed: 10 January 2024
Paul
United StatesIce rink was closed. Our first room was above the bowling alley. We switched rooms
The breakfast and pools are amazing
Stayed in January 2024
Reviewed: 6 January 2024
Josee
CanadaA memorable Christmas vacations, 3rd visit at the Whiteface Lodge with my family, great place to relax, eat and enjoy the exterior pool and hot tub. The decorations were amazing!
Stayed in January 2024
Reviewed: 2 January 2024
Kiera
United StatesEverything! We’ve been there so many times now and each time it’s even better. So homey, warm and welcoming
Stayed in December 2023
Reviewed: 26 December 2023
Andrew
United StatesMy wife and I went to the Whiteface Lodge for our mini-moon, right after our wedding in November. Our stay was incredible - the room size was massive, and the bed and living area were very comfortable and well appointed. The guest facilities were amazing (including a small gym and game room, hot-tub and indoor pool), and the food at the restaurants was delicious. We really enjoyed the included breakfast every morning, and the complimentary cookies! We went during the off season so it was extremely quiet and peaceful during our trip, which we really appreciated and needed. Will be going back again!
Stayed in November 2023
Reviewed: 21 November 2023
Nina
United StatesBreakfast
Stayed in November 2023
Reviewed: 30 October 2023
Susan
United StatesA bit pricey, but I would still go again! Wish the resturant in house had a little more options, but what we ordered was delicious!
We visited for our anniversary and were extremely pleased with this resort! SUPER clean and the most comfortable place I've stayed in a while. The staff was excellent and the breakfast was amazing! Loved the outdoor pool, hot tubs, and walking the beautiful and manicured grounds. We did not get a chance to use the spa, but every aspect of this resort was spot on! Loved the movie theater and game rooms and all the cozy spaces with a warm fire every night to hang out at and meet other couples.
Stayed in October 2023
Reviewed: 30 October 2023
Suzane
United StatesWe had 4 breakfasts and 3 dinners on site. Meals were inconsistent…some were poorly prepared while others were very good.
Beautiful facility, great location, excellent staff!
Stayed in October 2023
Reviewed: 25 October 2023
Angela
AustraliaThe food in the Kanu restaurant was overpriced and disappointing
Stunning grounds
Stayed in September 2023
Reviewed: 19 October 2023
Joseph
United StatesAbsolutely nothing 
 Everything was excellent, and will be on our initial expectations. The staff and facilities were outstanding. I also liked all the extracurricular activities (fishing, s’mores, campfires, etc.). The restaurants and bar were also outstanding.
Stayed in September 2023
Reviewed: 14 October 2023
Bennie
IsraelVery poor coffee. Breakfast suits only North American guests. There is a poor selection for non American guests- no proper espresso coffee, no cheese varieties, no fresh vegetables.
Very nice decorated, nice size room, very comfortable.
Stayed in October 2023
Reviewed: 2 July 2023
Christy
United StatesThe lodge was excellent! Very clean and spacious rooms. Lots of extras to be enjoyed ( movie theater, bowling, s’mores, hot tub). We’ll definitely be back.
Stayed in July 2023
Reviewed: 25 June 2023
Williams
United StatesFruit was not very fresh.
Breakfast was average. Coffee delicious.
Stayed in June 2023
Reviewed: 27 May 2023
Galadriel
United StatesAbsolutely nothing.
I could not rave about the Lodge more. The entire property is beautiful, set back away from the main road on Whiteface Mountain. Our room could have been a rustic little apartment we could live in forever. The spa tub was WONDERFUL. The free breakfast buffet for guests was literally the best breakfast buffet I’ve ever had at a hotel. But it didn’t really feel like a hotel, it felt very homey and comfortable. No noise from other rooms. A nice living room area and porch. Bed was as comfortable as the one we have at home! Plenty of great amenities, too. We completely fell in love with the place, which is good because we were on our honeymoon!
Stayed in May 2023
Reviewed: 20 May 2023
Kelly
United Statesuncomfortable beds
very rustic and private
Stayed in April 2023
Reviewed: 18 May 2023
Carlos
United StatesThe property was beautiful and clean. Views were breath taking!
Stayed in May 2023
Reviewed: 16 May 2023
Abdullatif
KuwaitAmazing spacious rooms. We took the three bedroom, and it was the size of a villa.
Stayed in May 2023
Reviewed: 15 May 2023
Elizabeth
United StatesEverything! A beautifully maintained, luxury resort. Our room felt like home. A beautifully decorated and clean home.
Stayed in May 2023
Reviewed: 24 April 2023
Apurv
United StatesAccess to Mirror lake
Our stay was better than expected. We liked that there was a lot to do on property, loads of amenities to choose from and explore. Staff was friendly and the breakfast buffet had good options for vegetarians too.
Stayed in April 2023
Brno, Czech Republic
Beire, Spain
Venice, Italy
Seebruck, Germany
Coimbra, Portugal
Albenga, Italy
Tanunda, Australia
Nesebar, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content