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  5. Reviews of Thompson Hollywood, by Hyatt

Reviews of Thompson Hollywood, by Hyatt 4 stars

1541 Wilcox Ave, Hollywood, Los Angeles, 90028, United States

#66 of 387 hotels in Los Angeles

Guests' Choice

Review score

Based on 736 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Interior style was amazing. Great spacious rooms and lovely views. Staff were very courteous and helpful.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View
    • Stayed 3 nights
    • Submitted via mobile

    Surrounding streets felt a bit unsafe.

    Interior style was amazing. Great spacious rooms and lovely views. Staff were very courteous and helpful.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Friendly staff
    • Leisure trip
    • People with friends
    • King Room - Interior
    • Stayed 4 nights
    • Submitted via mobile

    The outdoor breakfast area was a bit cold at this season.

    Great location, nice ambiance at room&lobby/bar.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Just what my family needed after a busy trip to the US
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View
    • Stayed 1 night

    Very quite and comfortable beds, view from breakfast was amazing, complimentary social hours drinks and well maintained in general

    Stayed in February 2024

  • Reviewed: 17 April 2024

    8.0
    Good location, nice clean hotel with a sweet rooftop.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View
    • Stayed 2 nights
    • Submitted via mobile

    We wanted extra quilts but they didn't bring a duvet cover.

    The rooftop!

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    suberb
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and View
    • Stayed 2 nights

    Breakfast wasnt included .

    Nice location & very upmarket Hotel , would stay again .

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Great location and wonderful customer service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful and the staff was very friendly

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Good value for the too, f&b is quite expensive
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The room service QR code wasn’t updated, so we received an item that didn’t match our order and had to be sent back. We had chosen it due to a dairy allergy and the replacement was covered in cheese. They remade it, but it wasn’t very good. The rooftop becomes a club at night and we struggled to fall asleep to thumping music above us.

    The rooftop bar is a beautiful spot for coffee and breakfast

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    We had a 5th floor room and could still hear the music from the rooftop bar. It didn't keep us awake but I wouldn't want a room any higher in the hotel.

    staff was fantastic.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Fabulous, had a super fun time in Hollywood
    • Leisure trip
    • Couple
    • King Room with View
    • Stayed 4 nights
    • Submitted via mobile

    Not great street lighting outside at night

    Really modern design, very comfortable bed and pillows

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Beautiful Hotel and an awesome team!
    • Leisure trip
    • Couple
    • King Room with Terrace
    • Stayed 2 nights

    The location was a little tough getting into on the day of arrival due to the Oscars being on the same night. The street was closed off due to the Oscar parties in the hotels and surrounding buildings. We were given instruction that the hotel was valet parking only but we had to circle the area for over an hour because there were zero places to park outside in order to check in due to the Oscars being on the same day and the street was blocked off. Had to park our car in the middle of the street and run in to see where we needed to park in order to check in. Thought the hotel should have sent us a text giving the travelers that day some better information.

    The room and staff were both phenomenal. The patio stting was awesone and we really enjoyed sitting out outside. The patio was secluded which aslo was a plus. The staff and valet were very helpful and attentive to our needs.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Great location and breathtaking views of the whole area.
    • Leisure trip
    • Couple
    • King Room with Hollywood Hills View
    • Stayed 5 nights
    • Submitted via mobile

    The 9th floor gets noisy from the night club, the crew at the hotel moved us, we were very happy with the night Manager.

    Modern and very unique

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Great location and great hotel
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Water pressure in the shower was weak, the staff could be more friendly

    The location is great and the hotel feels brand new and the rooms are really big.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Nice hotel with great rooms in great Hollywood location
    • Leisure trip
    • Couple
    • King Room with Terrace
    • Stayed 2 nights

    Parking and food from bar was too expensive.

    Wanted to see Hollywood so was good location to base in. Lots of restaurants and attractions near by. Room was very nice with good size patio. Staff very nice.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Many thanks , our trip was in this hotel so nice, good professional staff, the rooms was big and very clean, thanks to staff for good service:)

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Stylish hotel in Hollywood but no desk in the guest room
    • Business trip
    • Group
    • King Room - Interior
    • Stayed 4 nights

    It's not exactly made for business travelers since there is no desk in the room (I know I know...I'm the one who needs to adjust to the traditional desk going away but I am old school). I also wish I could tip housekeeping digitally. I didn't have cash on me so I felt bad for not tipping the first couple of days... Also, the water pressure of the shower could be higher.

    This is my second time staying here and it never fails. Super clean and comfortable bed. Slick interior. Nice view. Great rooftop. Nothing to complain about.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very hospitable, clean and staff were amazing.
    • Leisure trip
    • Couple
    • King Room with View
    • Stayed 4 nights
    • Submitted via mobile

    When we arrived at the hotel I broke my phone and I couldn’t pull up my reservation or pay with my phone. Jahnee was very patient and helpful in that moment. Jahnee pulled up our reservation even upgraded our room because it was our honeymoon and she even came up to our room short after we checked in to give us a nice bottle of champagne and some chocolates to celebrate our honeymoon. For the remainer of our stay Jahnee and the other staff went above and beyond to ensure our stay was one to remember. I highly recommend staying at the Thompson.

    Stayed in December 2023

  • Reviewed: 25 January 2024

    8.0
    Was a comfortable overnight stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Meal menu too restrictive

    Location Very comfortable and good sized beds

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Loud and annoying noise at night due to the night club the price is high

    The room is clean and modern nice view

    Stayed in December 2023

  • Reviewed: 8 January 2024

    9.0
    Enjoyable couple of days in LA
    • Leisure trip
    • Couple
    • King Room with Balcony and City View
    • Stayed 2 nights

    Slightly overpriced, especially when taxes etc are thrown in.

    Enjoyed the location. The rooms were clean and very stylish. Loved the rooftop bar, pool and late night bar. Mother Wolf restaurant next door was a highlight.

    Stayed in November 2023

  • Reviewed: 5 January 2024

    9.0
    second visit and would def stay again
    • Leisure trip
    • Couple
    • King Room - Interior
    • Stayed 4 nights
    • Submitted via mobile

    n/a

    Location, staff, comfort

    Stayed in November 2023

  • Reviewed: 31 December 2023

    7.0
    Nice hotel but hollywood is not the best place for a family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    The location wasn’t good. A lot of homeless people all over the neighbourhood. I don’t think it’s the best place for a family vacation.

    Nice hotel. Good wine and cheese every weekday at 5pm

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Great Location, very clean facility
    • Leisure trip
    • Couple
    • King Room - Interior
    • Stayed 8 nights
    • Submitted via mobile

    The staff was very great also the valet were very kind and helpful. but there is one guy working at the hotel reception was very dry and didnt have proper manners to work as a receptionist. He was unprofessional and unhelpful as well unfortunately I didnt get his name.

    I liked the location, the clean rooms the lobby, the valet service.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Very good location to visit LA, beaches and Hollywood hills
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Stylish renovated rooms, very clean, very nice and helpful staff, amazing rooftop bar, valet parking

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Reception staff are not friendly at all
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The valet staff were more friendly than the actual hotel. Reception- the male staff was rude. No personality whatsoever, not friendly or helpful at all. Have also got charged twice for the transaction, the first transaction apparently got declined but the money left my account anyway so I had to bring it up with my bank as the hotel could not be helpful with that. Have not received my money back yet so will have to bring it up with booking.com in a few days the guy seemed like he doesn’t want to be there and couldn’t care less, had to use the Amex to pay for the hotel instead. Room- The bathroom doesn’t have enough space for toiletries Not enough space to put your stuff, it’s mostly taken by the minibar The location is heaving with homeless people but if you’re driving it’s fine Keep in mind the valet cost $65 per night

    Hotel is clearly new, everything still looks brand new The rooms are small but have all the amenities Liked the coffee machine in the room Shower has good pressure The pool seemed nice but we did not use it The Ukrainian staff was very friendly- he was the only person we liked at this hotel

    Stayed in December 2023

Showing 1 – 25

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