Great location, friendly staff

Stayed in April 2024

Great location, comfortable and nice room, courteous staff.

Stayed in April 2024

Shower cold once or twice

Modern , sleek, comfortable. Great bedroom.

Stayed in April 2024

Loved everything about the hotel and overall experience

Love how clean and modern the hotel. Staff super friendly and the location was excellent so close to restaurants and amenities. Navy yard waterfront is steps away and is so beautiful. Short Uber ride to capital hall where all the capital attractions are. Would stay at the Thompson hotel again when I return, and would recommend to everyone! Read a lot of reviews and decided on the Thompson as it was luxury for the right price without compromising any luxury!

Stayed in April 2024

Clean room with everything you might need for short stay. Quiet location. It is pet friendly hotel, so you can meet a lot of pets around.

Stayed in March 2024

Some Staff were uninformed and not interested in providing customer service.

Right next door to my son’s building!

Stayed in January 2024

They need to have coffee available in the lobby, as well as better coffee (stronger) in the room.

The room was nice -- comfy bed although the pillows were too flat for me. Nice bathroom. There was no breakfast and the coffee in the room was quite weak. I would expect a Hyatt to have coffee available in the lobby, but they did not. Thankfully there is a Starbucks a block away. Staff was friendly. Excellent gym. Walking distance to Nationals Park & Audi Field, lots of restaurants & bars. Metro is one block away to get anywhere else.

Stayed in March 2024

Beautiful, new, great location.

Stayed in December 2023

The comforter had stains on it before my stay as well as the floors looked like they hadn't been mopped or cleaned.

Room service staff was exceptional!

Stayed in March 2024

The lighting was not sufficient especially in the bedroom area

It was heavy . Sup location

Stayed in March 2024

On site parking was $60 per day which sucks….otherwise great stay

Stayed in March 2024

Very limited parking and only option for us was valet (extra cost), staff seemed very limited (never anyone at the bar when I needed it), had to wait for a front desk person a couple of times, bed mattress was uncomfortable and seemed cheap

Proximity to things we were doing, new, clean, modern, restaurant and rooftop bar

Stayed in March 2024

Service was good but not amazing. The front desk was cordial but not top notch. However, I feel like the overall experience was good, so this wouldn't stop me from staying again. The weekend we went, the prices for rooms was very good, and so I felt it met our needs for location staying near our daughter who lives in the NavyYard, and also traveling around DC for fun restaurants, the museums and other sightseeing.

The basement fitness center was well equipped with a Peloton, a tred and two ellipticals. It was actually way more pleasant than most basement fitness centers, and was cleaned every day. I usually ran into the cleaning people. There are TVs, a good amount of weights and bells, and mirrored walls. I go to the gym at all the hotels I stay at and this one was a solid B+ for just being clean and feeling functional even though it's smallish and in a basement. The rooms are very nicely equipped with amenities and a good size. I appreciated the many plugs around the room, and that there was good counter space/places to put my makeup bags etc. I thought that the decor was very updated feeling and the integrated reading lights into the bed headboard were helpful. The rooftop bar, while no longer called The Anchovy Social, was pretty vibrant and had nice views. There is also a lobby bar which is open happy hour type hours, and the lobby has comfy chairs and is a nice place to meet. The Metro is less than a block away and we used it frequently. Small eateries are nearby in the Navy Yard (they have a Foxtrot across the street) and we even walked to all the Wharf restaurants (a must do--I particularly loved Ilili). Huge shout out to the cleaning crew--everywhere I went, they were friendly, seemed to be doing an excellent job, and were discreet. Our room always seemed to be cleaned at the right time while we were gone, they didn't keep knocking on the door asking when we wanted our room cleaned, and all the public areas always seemed so well-kept. I'm a bit of a clean freak, so this is important to me!

Stayed in January 2024

Food service hours

Everything

Stayed in January 2024

My only frustration was that we were not informed of the total authorisation amount at check in. Normally this wouldn’t bother us however our stay was rather long so the authorisation charge was fairly large.

Value for money at this location was fantastic. Room was a great size and had all the modern creature comforts. This will be my go to for future visits to DC.

Stayed in December 2023

The hotel was beautiful from the rooms to the lobby. The hotel staff was absolutely amazing.

Stayed in December 2023

Art deco feel and rooms were very luxurious - very unique finishes and felt great

Stayed in November 2023

The housekeeping staff was very noisy every morning.

The room was clean and comfortable.

Stayed in November 2023

Neighboring room was smoking

Very nice Rooftop bar and views

Stayed in November 2023

Everything was as advertised - excellence all around!

I always book the Thompson when friends come to visit in DC. The hotel is beautiful, the location is fantastic, and the rates are fair.

Stayed in November 2023

N/a

The room decor

Stayed in October 2023

I'd have loved a better view instead of having to look at building under construction

Stayed in October 2023

Breakfast at the hotel need a lot of help. For one of most simplest meals to prepare it was an awful experience.

The fact that the rooms did not have carpet.

Stayed in October 2023

The dogs

I like everything but the dogs

Stayed in October 2023