1212 2nd Avenue Northeast, Staples, MN 56479, United States
#1 of 1 hotels in Staples
Guests' ChoiceBased on 170 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.4
Facilities
9.6
Staff
9.5
Value for money
9.0
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 April 2024
Julie
United StatesNothing- everything was perfect!
The receptionist at check-in was outstanding. She was so friendly and professional and made our stay excellent. The breakfast was soooo good- the kitchen staff was so helpful and made sure our stay was complete.
Stayed in April 2024
Reviewed: 6 March 2024
Terrence
United StatesAccess door to bring our dog out was broken
Clean, great breakfast good location
Stayed in February 2024
Reviewed: 21 February 2024
Kala
United StatesExcellent clean facility. Pool area was nice. Big breakfast area with excellent food. Helpful staff.
Stayed in February 2024
Reviewed: 10 February 2024
Tiffany
United StatesNothing everthing was great
Breakfast was great
Stayed in January 2024
Reviewed: 17 January 2024
Cassy
United StatesQuiet small hotel. I will be back again
Stayed in January 2024
Reviewed: 9 July 2023
Ellen
United StatesThe smell of pet oder, specifically; "wet dog" . To remedy that, as a former School Custodian and pet owner, I suggest ; ventilation and spraying of the rooms with a neutralizing product.
Stayed in July 2023
Reviewed: 5 July 2023
Catherine
United StatesThe breakfast was very good but I didn't like the coffee (and I usually enjoy just about any kind of coffee). This was one very minor thing in an otherwise wonderful stay.
Lovely hotel with clean, modern rooms, easy check-in, ample parking. Truly a gem in a location off the beaten path. We drove about 20 minutes off our main route to stay here and were glad we did!
Stayed in July 2023
Reviewed: 3 June 2023
Bonnie
United StatesExtremely clean, inside and out. Staff member, Lukas Ayers was outstanding!! Made us feel very welcome and was very gracious.
Stayed in May 2023
Reviewed: 27 May 2023
Kittelson
United StatesNo complaints!
Beautiful property! Comfortable, clean, and inviting!
Stayed in May 2023
Reviewed: 25 May 2023
Curt
United StatesNot a thing!
Modern (newer) hotel located in a small community. Nicely decorated, great staff.
Stayed in May 2023
Reviewed: 8 May 2023
Brittney
United StatesThe room smelt of smoke which exasperated my asthma.
Breakfast had a good variety of options, and the staff kept up on refilling items. The room was nicely cleaned and sized.
Stayed in May 2023
Reviewed: 8 May 2023
Hall
United StatesNothing! Unfortunately, my schedule didn’t allow me to check out the pool or hot tub. Next time!
For being in a small town this was waaaaaayy nicer than I expected!! The rooms are ENORMOUS, as is the bathroom and breakfast room.
Stayed in May 2023
Reviewed: 28 April 2023
Anesha
United StatesThe staff was friendly and the facility was clean as always.
Stayed in April 2023
Reviewed: 27 April 2023
Janette
United StatesStaff was great, very friendly and helpful.
Stayed in April 2023
Reviewed: 23 April 2023
Brenda
United Stateswould have liked firmer pillows more television stations
very clean, warm and inviting. Friendly efficient staff. generous delicious complementary breakfast.
Stayed in April 2023
Reviewed: 18 April 2023
Jodi
United StatesMore decor on the walls. The room was large and only one picture. Very echoing when we were talking.
Breakfast was excellent!
Stayed in April 2023
Reviewed: 17 April 2023
Loren
United StatesEverything was nice
Stayed in April 2023
Reviewed: 21 March 2023
Rose
United StatesLove the location. Hotel and restaurant staff were great. Hotel breakfasts were great and I love the Timbers restaurant being next door to the hotel - food and drinks there were delicious! And the Wifi at this hotel is the best for my business needs! Thank you!
Stayed in March 2023
Reviewed: 20 March 2023
Joel
United StatesMy only complaint is that my room smelt like someone was smoking inside the rooms
The Lobby area was what caught my eye the most and that they had a bar part of the hotel as well.
Stayed in February 2023
Reviewed: 16 October 2022
Susan
United StatesBreakfast was yummy.
Stayed in September 2022
Reviewed: 9 October 2022
Julie
United StatesEverything was perfect!
Excellent hotel- location was easy to get to, receptionist was very nice, exceptionally clean, room was spacious, bed was very comfortable, breakfast was amazing. Definitely would return.
Stayed in October 2022
Reviewed: 27 September 2022
Echo
United StatesRoom as amazing, beds comfortable, walk in shower was great, continental breakfast on actual plates with silverware. Pool and hottub clean.
Stayed in September 2022
Reviewed: 12 September 2022
Lyle
United StatesDetails.. no clock, no bath mat..
Decor, staff, beds
Stayed in September 2022
Reviewed: 29 August 2022
Mike
United StatesThere was nothing we did not like. Thats all I have to say, there were no complaints at all.
We were greated with a very friendly staff and very easy at check in. The room and the overall hotel was amazing and we will definitely be staying here again.
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content