We had our own basketball but another couple said they wasn’t any on court. Luckily we had one. But that’s only down fall

Love the basketball court, very spacious clean room. Washer dryer & kitchen .

Stayed in May 2024

The roof top close at 9 it should stay open till around 12-1 for adults

It’s was beautiful I would like to make this my main hotel I come to, I went to the roof top too late

Stayed in May 2024

Huge room!

Stayed in May 2024

parking

no complaints. lovely place and lovely staff. I would recommend it. It is convenient to restaurants and The Point is a short walk on a nice day.

Stayed in April 2024

Prime location, pet friendly, beautiful roof top, clean, great staff, comfortable. We loved everything about it.

Stayed in April 2024

Staff

Layout

Stayed in April 2024

Perfect location

Stayed in April 2024

Parking fees.

Fantastic spacious modern apartment in great Pittsburgh location. Laundry facilities in apartment were great. Great views, close to bars and restaurants. Great modern amenities in the apartment and huge bathroom.

Stayed in April 2024

Great space, having a full kitchen was perfect for our stay. Very clean and friendly staff.

Stayed in March 2024

The mattress on the sofa bed was soooooooo uncomfortable. The space was huge and it needs at least one more comfortable couch. There was only one.

Cleanliness Location Game room upstairs Basketball courts Chess game on the rooftop Parking Front desk Prompt with getting towel service

Stayed in March 2024

Clean

Stayed in March 2024

Up top ^^^^

Everything except the parking, not the biggest issue but you'd think that this luxury stay would come with free parking

Stayed in March 2024

Maintenance should be improved, safe did not work, some of the closest did not properly shut down

Large well equipped room

Stayed in March 2024

Neighbours upstairs had a party our first night. Other than that, it was an awesome apartment with a good view.

Stayed in March 2024

Nothing

It’s beautiful

Stayed in February 2024

Some rooms have great views (I've stayed here many times). This time I got one this time that looked right into the side of a building.

The apartment was modern and clean. Great gym.

Stayed in February 2024

You need to park first before check-in and parking place was not really nice

It has washing machine and drying one, full kitchen equipment for cooking and dining.

Stayed in February 2024

A very impatient and unhelpful front desk clerk checked us in. Never a smile, never looked us in the eye. I asked her if she recommended a restaurant in the area and she literally said Panera or Chipotle. Fine. We got to our room and our bedroom was never cleaned from the previous guests. Messed up bed, towels on the floor, dishes all over the sink. We were exhausted but it happens. We called the front desk and the same lady answered, NEVER apologized, said that she was going to call us back to let us know what to do. She never did. I went down and again, she never apologized. I understand wasn’t her fault but I work with the public and I know that was very bad customer service. I called her to ask about the tv and she said that the system was down but maintenance was gone and there was nothing she could do. My husband figured out. Tv was working fine. Called later from my phone for her to darken the windows. She asked for a minute and said “it’s not working.” Then I asked of what room she was trying for and she stopped for a second and said “it’s not working for any of the rooms.” Beautiful and gorgeous building, great location, comfortable beds but I’m not sure if I would spend my money anymore to be treated like that. I understand people have bad days but she was more worried about her phone than the guests. (Checked in on 12/26 around 5 pm)

A very impatient and unhelpful front desk clerk checked us in. Never a smile, never looked us in the eye. I asked her if she recommended a restaurant in the area and she literally said Panera or Chipotle. Fine. We got to our room and our bedroom was never cleaned from the previous guests. Messed up bed, towels on the floor, dishes all over the sink. We were exhausted but it happens. We called the front desk and the same lady answered, NEVER apologized, said that she was going to call us back to let us know what to do. She never did. I went down and again, she never apologized. I understand wasn’t her fault but I work with the public and I know that was very bad customer service. I called her to ask about the tv and she said that the system was down but maintenance was gone and there was nothing she could do. My husband figured out. Tv was working fine. Called later from my phone for her to darken the windows. She asked for a minute and said “it’s not working.” Then I asked of what room she was trying for and she stopped for a second and said “it’s not working for any of the rooms.” Beautiful and gorgeous building, great location, comfortable beds but I’m not sure if I would spend my money anymore to be treated like that. I understand people have bad days but she was more worried about her phone than the guests. (Checked in on 12/26 around 5 pm)

Stayed in December 2023

Everything

Stayed in January 2024

Cleaning wasn't as thorough it should have been. Everything appeared clean but used shampoo bottles hadn't been removed from shower and coffee maker hadn't been washed after previous use.

Apartment was spacious and comfortable.

Stayed in November 2023

Everything was exceptional

Stayed in December 2023

The shower door would not stay closed and if I was there longer than 1 night I would had called for repair.

Location and ease to get into the room. Also very accommodating staff.

Stayed in December 2023

Parking garage access

Great location

Stayed in December 2023

The pullout bed couch in the living room was very uncomfortable.

The room, the amenities on the floor, the roof top is amazing, the gym is fabulous! People at the front desk very helpful and welcoming

Stayed in November 2023