2789 Concord Road, York, PA 17402, United States
#19 of 29 hotels in York
Guests' ChoiceBased on 25 hotel reviews
7.4Cleanliness
8.3
Comfort
8.7
Location
8.2
Facilities
8.1
Staff
8.6
Value for money
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 November 2023
Gwen
United StatesThat it was in York, PA. Not the properties fault.
Clean. Safe. Friendly.
Stayed in September 2023
Reviewed: 19 August 2021
Brenda
United StatesMoving the smoking area from right at the entrance would be better! Prohibiting pets at all in the food/breakfast area would be respectful. Providing enough food breakfast food by being conscience the number of people staying (potentially eating breakfast) would be considerate to all of the guests, not just those who happened to arrive at breakfast within the first hour.
the two bedrooms are very nice in the suite that we had! the size of the room was good as well! Having a full kitchen would have been a huge bonus if we had stayed two nights.
Stayed in August 2021
Reviewed: 18 July 2021
Candis
United StatesThe price for one night is expensive
Very clean
Stayed in July 2021
Reviewed: 1 March 2024
Renee
United StatesThe weather.
Everything but the weather that weekend.
Stayed in January 2024
Reviewed: 28 October 2023
Carol
United StatesThe carpet and bedroom curtain were dirty, clearly not vacuumed or washed. The kitchen dishes were out of reach for a short person and no stool was provided. There was no night light for the bathroom area. There was no night light for the bathroom
The bed was very comfortable. The staff were very courteous and friendly.
Stayed in October 2023
Reviewed: 12 October 2023
Pam
United StatesWe left our bamboo pillows there. They sent us new ones as they couldn't ours. V
Stayed in August 2023
Reviewed: 31 May 2023
Michele
United StatesThey staff was very helpful and accommodating.
Stayed in May 2023
Reviewed: 28 April 2022
Ashley
United StatesThe room is self was nice the man at the desk was very rude they told me the pool was unavailable and then five minutes later told me nothing was wrong with the pool when I checked out they charge my card $250 for damages that they lied about which I knew was a lie because I contacted a housekeeper that work there and check to my room and she said she didn’t see any damages but apparently they have a picture which I checked the room when I left and there was nothing wrong with the room that I rented out
Stayed in April 2022
Reviewed: 25 January 2022
Shyasia
United Stateseverything! staff was wonderful!
Stayed in January 2022
Reviewed: 18 January 2022
Maryann
United StatesEverything. Very unhappy with this hotel
Nothing
Stayed in January 2022
Reviewed: 11 July 2021
Nicole
United StatesFor the amount of money you pay they give u a bag breakfast horrible, if you needed any extra linen…you had to walk down to front desk. No one to bring you anything to ur room
Location and clean
Stayed in July 2021
Reviewed: 4 July 2021
Beth
United StatesThe property itself was difficult to find and sadly, the entire facility is in need of a good cleaning and updating. The room was mediocre/ dated and again, in need of an update and thorough cleaning. Would not stay here again or recommend
Check-in was swift, the staff was fantastic and the location was ideal for our needs.
Stayed in July 2021
Reviewed: 11 October 2023
Karen
IrelandThere are no comments available for this review
Stayed in October 2023
Reviewed: 21 August 2023
Christina
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 22 October 2021
Ronald
United StatesThere are no comments available for this review
Stayed in October 2021
Reviewed: 11 August 2021
Royce
United StatesThere are no comments available for this review
Stayed in August 2021
Reviewed: 23 June 2021
Nikki
United StatesThere are no comments available for this review
Stayed in June 2021
Reviewed: 29 January 2024
Nichole
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 31 August 2023
Emma
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 31 May 2023
Michele
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 22 December 2022
Iyana
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 14 April 2022
Eli
United StatesThere are no comments available for this review
Stayed in April 2022
Reviewed: 13 December 2021
Anisha
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 16 September 2021
Jason
United StatesThere are no comments available for this review
Stayed in September 2021
Showing 1 – 25
Cimitile, Italy
Buenos Aires, Argentina
Torre del Lago Puccini, Italy
Apollonia, Greece
Virginia Beach, USA
Funes, Italy
Trenčianske Teplice, Slovakia
Chomérac, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content