755 Southwest 13th Place, Bend, OR 97702 , United States
#20 of 71 hotels in Bend
Guests' ChoiceBased on 64 hotel reviews
8.4Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.3
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 January 2024
Derockere
United StatesTwo times when I went to take a shower in the AM the water wasn't hot and didn't appear to be getting hot, so I took a cool to tepid shower - which is not my choice when it's winter outside.
Breakfast was great! Bed was great -- I might call you to get the name brand of the mattress -- very comfortable!
Stayed in December 2023
Reviewed: 8 November 2023
Marianne
United StatesThe staff, room is spacious, facility well clean & smell nice.
Stayed in November 2023
Reviewed: 15 September 2023
Leigh
United StatesOverpriced for the value of stay
Like the kitchen in suite. Breakfast had lots of variety and healthy choices.Room was clean comfortable though small and not much sound proofing from hallway guess. Bring foam ear plugs.
Stayed in September 2023
Reviewed: 9 September 2023
Randy
United StatesWiFi didn't work right when arriving. Front service desk quickly took care of it.
Just a nice place.
Stayed in September 2023
Reviewed: 14 August 2023
Michael
United StatesStaff was amazing! Room huge! Close to everything!!!
Stayed in August 2023
Reviewed: 28 June 2023
Shirley
United StatesVery little comfortable seating
Very good
Stayed in June 2023
Reviewed: 8 May 2023
Nanette
United Statesvery kind helpful staff and good breakfast
Stayed in April 2023
Reviewed: 29 April 2023
Panya
United StatesWish the rooms were a little bigger. We had a dog with us and that made things feel a bit cramped. This isn't anything against the hotel. The room size are what they are and our stay was comfortable.
Breakfast was pretty decent. Small offerings of usual breakfast fair of eggs or some egg type dish. Plus we took advantage of the gluten free muffins.
Stayed in April 2023
Reviewed: 24 April 2023
Tennille
United Statesthe bed itself wasn't comfortable. I know beds are never your home beds.
The hotel is in a great spot. we took a walk in one direction for food, and then came back, got in the truck and drove down to the shops and the brewery. there's quote a few brewery around this area. pool was open , so that helped with the kid and the grandma. I was pleasantly surprised at the breakfast. many choices.
Stayed in April 2023
Reviewed: 26 March 2023
Mark
United StatesNot much to complain about, so I won't.
Location. Great breakfast. Priced right. Comfortable. Good Internet for my 4 night stay.
Stayed in March 2023
Reviewed: 8 February 2023
Cherry
United StatesThe breakfast and coffee were really disappointing.
The breakfast was disappointing. Re-heated prepackaged food. Got drier as the week progressed. Milk from the refrig was no good with a use by date of 2002? Who does that? Juice dispenser broke after 2nd day there. Coffee was not that good and hot water for tea wasn't hot enough.
Stayed in February 2023
Reviewed: 2 February 2023
Kristel
United StatesThis was a comfortable space and worked well for me and my pet. Great location in Bend.
Stayed in January 2023
Reviewed: 15 November 2022
Russell
United StatesThere were no paper filters for the coffee maker... we bought supplies for fixing our breakfast and snacks (several days' stay), including our favorite coffee, but had to use paper towels for the included coffee maker. The only negative, and a small inconvenience.
Very nice staff, friendly & professional, and comfortable, clean room, very well thought out and designed. Though compact It had everything we needed, including a small but well appointed kitchen and a desk area that was very user friendly. All in all a very nice stay!
Stayed in November 2022
Reviewed: 13 November 2022
Barbara
United Stateslocation and having a kitchenette
Stayed in November 2022
Reviewed: 21 August 2022
Michelle
United StatesThe cost- was a little steep for being there just to sleep
The room was comfortable & the kitchenette was nice
Stayed in August 2022
Reviewed: 28 July 2022
Ginny
United Statesthe hide a bed couch was horrible even after I was given a mattress topper (foam). my back was killing me both mornings. For the amount of money per night I would think they could afford to replace this mattresses once in awhile. it literally sank in the middle. horrible!!
location and staff was very friendly and helpful
Stayed in July 2022
Reviewed: 26 July 2022
Judy
United Statesroad noise, price
clean
Stayed in July 2022
Reviewed: 9 June 2022
Leslie
United StatesThe only thing we didn’t like was that the hideabed was old, loud and a little uncomfortable
We loved that it was a two room hotel with a kitchenette, yet still affordable. We are a family of five, with two teenagers and a baby, so we need the extra space. Getting two separate rooms can be too expensive, so this was perfect! Plus a pool and hot tub were great. And it definitely had the best continental breakfast out of any hotel we’ve ever stayed at!
Stayed in June 2022
Reviewed: 4 May 2022
Eileen
United Statesmany small concerns with room: no hot water in one of the 2 bathrooms other bathroom with constantly dripping water from shower couldn’t figure out how to use dishwasher recycle policy unclear trash policy unclear room location near front lobby quite loud ( we are in our late 50’s)
complimentary laundry supplies!
Stayed in April 2022
Reviewed: 30 March 2022
Sarah
United KingdomI find there is always a slight smell to "pet-friendly" rooms and it gets to me almost every time. I'm not sure how to improve on this, especially since the room itself seemed clean. I called the hotel before booking to make sure there was room to park our RV and while we did find a place to park, it wasn't very RV friendly. If I were the hotel, I wouldn't advertise readily having RV parking available for your guests.
Location was good and was nice to be within walking distance of a grocery store and a few restaurants. Room was clean, but clearly a "pet-friendly" room. Staff was incredibly accommodating (and the main reason why I scored the hotel higher than I would normally). They were exceptionally accommodating with pets, at check-in and check-out, bringing a pack-and-play (with clean bedding) down for my infant and bringing a cot for my daughter. We LOVED having breakfast included in the price, plus they were accommodating with high chairs and a variety of breakfast options.
Stayed in March 2022
Reviewed: 9 July 2021
Steven
United States$5 daily data fee.
Very helpful staff. Great service during breakfast. Very helpful in helping with our use of the outside BBQ grille. The hotel is right across the street from the OSU campus. Busy during the day but very quiet in the evenings.
Stayed in July 2021
Reviewed: 13 June 2021
Judy
United StatesWe had a suite. Would have been nice to have a sofa in both bedroom areas.
Hotel is in quiet area. Very clean and staff very friendly. The breakfast person was helpful in providing some "road friendly" items. With Covid the usual breakfast was not available but they did their best.
Stayed in June 2021
Reviewed: 17 September 2023
Wendy
United StatesThe only thing we thought was strange…there was no fan in the bathroom.
We were very happy with everything. And my hubby never likes the continental breakfast but this one totally impressed him.
Stayed in September 2023
Reviewed: 4 September 2023
Michael
United StatesThe WiFi is a scam. Their free tier is so slow nothing loads on my phone or laptop. Therefore, I could not even use the wifi at this location unless I paid for it.
Gluten free options at breakfast, and staff were all incredibly nice and friendly!
Stayed in September 2023
Showing 1 – 25
Leitza, Spain
Bogotá, Colombia
Los Cristianos, Spain
Gunnarsökna, Sweden
Skenfrith, UK
Venice, Italy
Saint-Antonin, France
Cambrils, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content