250 East Exchange Boulevard, Columbia, SC 29209, United States
#7 of 89 hotels in Columbia
Guests' ChoiceBased on 116 hotel reviews
8.8Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.4
Free WiFi
7.1
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End of dialog contentReviewed: 10 May 2024
Brenda
United StatesBreakfast was just barely warm and no coffee at 5:30 before flight.
Marianella went above and beyond. I left a special item at the hotel and when I called, she offered to find it and ship it back to me at my expense. Phenomenal customer service!!
Stayed in May 2024
Reviewed: 5 April 2024
Fran
United StatesVery clean and quiet. Staff were all very friendly and helpful. Room was very clean. Stayed 3 days/2 nights in a 2 bedroom queen suite to attend events at Fort Jackson. Would definitely recommend.
Stayed in April 2024
Reviewed: 4 April 2024
Karen
United StatesThe breakfast was good the staff was excellent
Stayed in March 2024
Reviewed: 20 February 2024
Rita
United StatesNo complaints at all.
Very clean and comfortable room. King size bed with sofa bed and kitchenette, which offers all the creature comforts of home. Bathroom has tub/shower and very decent sized closet with organizers should you need to find a place for a longer stay. Has full sized ironing board and iron, hair dryer as well. You don't need to pack the shampoo, conditioner or body soap as they have liquid full sized bottles easily accessible in the shower. WIFI has 0 issues. Does have an outdoor pool. Easy access to I 77
Stayed in February 2024
Reviewed: 2 February 2024
Cynthia
United StatesWould like to have NBC network instead of ABC.
Good, location good
Stayed in February 2024
Reviewed: 31 January 2024
Barry
United Statesgreat selection; the hostess was quite friendly and made sure we were taken care of
Stayed in January 2024
Reviewed: 31 December 2023
Donna
CanadaBreakfast was ready made. A good thing for some. I prefer to make my own toast.
Clean and comfortable. Beds were very comfortable. Lots of room in king suite
Stayed in December 2023
Reviewed: 10 November 2023
Anita
United StatesOur family had a great time. Thank you to the staff. They went out of their way to ensure we had a great experience.
Stayed in November 2023
Reviewed: 8 September 2023
Jones
Abkhazia, Georgianothing
Clean, friendly staff.
Stayed in September 2023
Reviewed: 24 July 2023
Connie
United StatesThe pillows were to soft and side of the bathtub was very small for King size suite.
Kitchen inside then room.
Stayed in July 2023
Reviewed: 18 July 2023
Crystal
United StatesNothing, everything was great!
The staff was very friendly, hot breakfast and a pool to sit by and read. The hotel was quiet even with many guests. Beds were comfortable and the bathrooms were clean.
Stayed in July 2023
Reviewed: 22 March 2023
Susan
United Statesthe bed was not comfortable and it is right next to the highway so I heard the traffic all night.
very spacious and staff was very friendly
Stayed in March 2023
Reviewed: 16 March 2023
Connie
United StatesIt wasn't anything that we didn't like.
I love the cleanliness of the hotel and the floor level that we where able to be on which was the 1st floor. The staff was very welcoming, the breakfast was good. Overall we will come again for our stay at TownePlace Suites.
Stayed in March 2023
Reviewed: 12 March 2023
Butkovich
United StatesSome maintenance issues in the room.
Very friendly and helpful staff.
Stayed in March 2023
Reviewed: 24 February 2023
Reenoshia
United StatesCleaner bathroom
Nice clean room
Stayed in December 2022
Reviewed: 29 January 2023
Janice
United StatesLoved everything
Very nice rooms, the front desk staff was so wonderful I am on a walker and they gave us a room on the first floor near the entrance. It is the best hotel experience we have ever had. The whole place was so inviting and clean as can be, love love love this place
Stayed in January 2023
Reviewed: 1 January 2023
Harold
United Stateswe paid for a suite, but it was really small.
it was clean and comfortable.
Stayed in December 2022
Reviewed: 28 December 2022
Connie
United StatesThey only thing that caught my eyes was the cleanliness of the love chair it was stain and nasty. I am O C D very bad and I observe things closely something I say well it's understandable but most cases I can't.
Love this room the size and very comfortable 😍 kitchen area excellent the space was unbelievable.
Stayed in November 2022
Reviewed: 28 December 2022
Connie
United StatesWell the room we where in this time the rug had something that look like feces or poop by the bed on the floor and the bathroom has lots of small black ants in it. But other than that everything was ok.
Over all I love staying here each time me & my husband comes to Columbia to visit our family we will be staying here.
Stayed in December 2022
Reviewed: 10 December 2022
Madeline
United Statespillows were too soft and had no support.
Mattress was perfect. Rooms were clean.
Stayed in December 2022
Reviewed: 21 November 2022
Timothy
United StatesWi-Fi was out for awhile.
convenient and clean.
Stayed in November 2022
Reviewed: 18 October 2022
Joshua
United Statesnothing
the room was perfect.
Stayed in October 2022
Reviewed: 10 October 2022
Whitnee
United StatesBreakfast could be better
Comfortable , nice location, workers always nice
Stayed in October 2022
Reviewed: 1 October 2022
Michelle
United StatesOnly the bathroom had mirrors. I had 3 teenage and up daughters with me….could have used full body mirrors in the bedrooms
There was a typical continental breakfast served. The lady serving and replenishing the food was more than typical- she was exceptional! She went out of her way to make lively conversation with my entire family. She was a complete joy. The General Manager was exceptional as well. He gave wonderful recommendations for restaurants and helped us when ours plans needed to change unexpectedly. As a matter of fact, every staff member we encountered was very friendly and courteous. I would totally recommend this hotel.
Stayed in September 2022
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