Everything was amazing! Professional team, always helpful especially Taliya, Kendra, and I think the gentelman's name was Jade. The breakfast was hot and delicious. It included a variety of items and something for every taste. Not your typical pet friendly hotel. Super clean, pets under control, quiet but vivid and full of life. The suite double queen room was so spacious you could add an extra inflatable bed. It exceeded our expectation and we are looking for a Bonvoy membership because of our great experience.

Stayed in July 2022

Minor issues such as my bathroom's electrical outlet did not work but there was one right outside the bathroom door that did. As clean as everything was, a coffee pod was left in the coffee maker although the place was spotless! There was no night light or dimmer light anywhere. We kept the bathroom door cracked a little.But we liked it so much we added 3 extra nights.

Absolutely exceeded my expectations. From the professionalism of the staff to the superior cleanliness level of the place, to the variety in the delicious but healthy breakfast options all the way to their friendly pets' policy and their very spacious suite rooms. The location was less than 4 minutes to the beach and 15 min away from most touristic destinations. I can't find anything to criticize if I am honest. Kendra and Taliyah were so professional and helpful.

Stayed in July 2022

No meat selection at breakfast some bacon or sausage patties would be nice or some gravy for the cheddar biscuits

Very close to pier park just a U turn a right and your there or just a quick walk if you plan on getting tipsy

Stayed in July 2022

N/a

The staff was very helpful and friendly. The hotel was clean.

Stayed in July 2022

The hotel was overrall a good stay. Only complaints from the group the bed stains on the cover and TV not working after asked to fix. The sofa in my room included fruit loops under the cushions

Staff was great

Stayed in July 2022

Wish breakfast it was longer time during of the week. No have a lot information like flyers about places

Breakfast it was great. All great overall.

Stayed in July 2022

price a bit steep but it was good

clean and comfy

Stayed in July 2022

Great

Stayed in June 2022

Would have liked some shade around pool area. Would have liked a Keurig in the room. No way to alter air flow from A/C. Air blew straight across top of bed. No luggage rack in room.

Did not try the breakfast. Location was good. Property was well organized and clean. Staff was friendly and helpful. We did use laundry facilities and found them to be excellent. Pool area was very nice and clean.

Stayed in July 2022

No real complaints other than the traffic. Hotel can't fix that.

. The hotel was close to restaurants, shopping, attractions and less than a 5 minute drive to the beach. The free breakfast was great and offered several options. Loved the in-room kitchen with all the supplies

Stayed in July 2022

Did not like the animal scent in our room. There were not any pet free room options. We did not realize that it was pet friendly because we traveled with a group that selected the hotel. Our daughter is allergic to dog dander. But, overall it was a nice stay and we were comfortable. The staff was nice and responsive to request but many things were self-service. This may be a result of low staffing. Times have changed. Thankfully we didn't have many needs.

Nice and clean hotel and good location from shopping, food, the beach, and pier. Staff was responsive to request. The room size was perfect for a family and we loved having the appliances.

Stayed in June 2022

It was very busy at the hotel, but quiet once we were in the room. We arrived at rush hour and the traffic was very heavy getting there.

The location was good, near Pier Park, a local attraction with shops, and entertainment (movies, ferris wheel, and arcade). The hotel itself was clean, with a nice seating area, grills, and pool. The room itself was larger than your normal hotel room, with a full kitchen.

Stayed in July 2022

has a kitchenette with dishes and dishwasher.

Stayed in July 2022

Need better pillows. And cheap paper products. For the price, you could get a quality tissue.

Great room, good tv, nice and quiet. We didnt hear anyone and they were full for the 4th of July.

Stayed in July 2022

Checking in was a nightmare. The room was not ready, and the staff was not apologetic. They seem to not care. However, more training could be done on customer service.

The location was idea to the beach.

Stayed in June 2022

How the breakfast was all frozen and processed items

cleanliness, staff was very friendly

Stayed in June 2022

N/A

comfortable bed

Stayed in June 2022

everything was nice

everything

Stayed in June 2022

the room was nice. the Amenities were awesome. pool and fitness room. breakfast was excellent also!!

very clean. well kept

Stayed in June 2022

not beachfront

This place is clean

Stayed in June 2022

It was close to Pier Park shopping and Frank Brown park tennis courts. We loved having the big fridge and table with four chairs on our room. There was a cooktop, but we didn’t end up using it. It felt like a mini-condo. :-)

Stayed in June 2022

close to the beach and clean opened room

Stayed in May 2022

rooms/beds were small—no space once sofa bed was pulled out

clean, location

Stayed in May 2022

The pool was really small

The hotel is 6 mins from the beach

Stayed in May 2022

I didnt realize how far it was from the beach before booking. But I would stay here again anyway.....

Hotel was very clean!!! Outside area was super nice and clean.

Stayed in February 2022