873 North 1200 West, Orem, UT 84057, United States
#4 of 12 hotels in Orem
Guests' ChoiceBased on 54 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.5
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Showing 1 – 25
Reviewed: 17 February 2024
Matthews
United StatesProximity to freeway can't help that
Great staff, early check in was no problem
Stayed in December 2023
Reviewed: 28 July 2023
Fabrice
FranceVery close to the freeway - some background noise, but does not prevent from sleeping
Wide room with a full kitchen and space to suspend clothes for drying Swimming pool and hot tub Personnel caring for guests
Stayed in July 2023
Reviewed: 18 April 2023
James
United StatesTV placement in the room. It was on the side of the bed.
Good. I would have liked to have seen a few more choices for the two weeks.
Stayed in April 2023
Reviewed: 10 April 2023
Drew
United StatesPool was was.clean. Room was spacious
Stayed in April 2023
Reviewed: 7 April 2023
Leroy
United StatesNothing negative to say. Love the stay.
Breakfast is great. Location is great.
Stayed in April 2023
Reviewed: 25 March 2023
Jonas
United StatesStaff was amazing
Stayed in March 2023
Reviewed: 21 March 2023
Kyla
United Statesextended hours keep pastries juices coffees out longer
closed too early missed it
Stayed in March 2023
Reviewed: 7 November 2022
Rawe
United Statesthe room had a musty smell and was a bit run down.
the queen suite was spacious and exactly what we needed for our stay.
Stayed in November 2022
Reviewed: 18 July 2022
Ann
United StatesTraffic noise was noticeable at times, but the hotel itself was pretty quiet and restful.
it was close to the family we were visiting. Easy access to I 15 and other restaurants and stores. The breakfast was good. Well lit parking lot and the neighborhood seemed safe.
Stayed in July 2022
Reviewed: 22 May 2022
Wanda
United Stateswe stayed three nights we only saw housekeeping on the hall. ran out of toilet paper and we were not the only ones
Stayed in May 2022
Reviewed: 4 April 2022
Nathan
United StatesFor the price and how nice the hotel was the breakfast was a disappointment. Need more options and better tasting food.
Stayed in April 2022
Reviewed: 21 March 2022
David
United StatesWe asked for a room with a view of the mountains but staff was a little disoriented and we ended up with a view of the freeway.
I enjoyed having the breakfast available. Plenty of choices and good time range.
Stayed in March 2022
Reviewed: 31 January 2022
Avondi
United StatesI have no complaints or issues with this hotel
EVERYTHING!!!! Amazing staff who were very helpful, professional and understanding. Would definitely recommend this hotel to friends and family.
Stayed in January 2022
Reviewed: 25 January 2022
Vickie
United StatesBeds need refresh/replace…
Very convenient. clean property.
Stayed in January 2022
Reviewed: 3 January 2022
Sortor
United StatesSmall TV, no USB ports
The complimentary coffee and tea The exercise equipment worked
Stayed in January 2022
Reviewed: 8 December 2021
Joseph
United Statesthe only thing that I didn’t like was that the building looked old…but other than that it was great.
it was clean, friendly staff, good breakfast.
Stayed in December 2021
Reviewed: 9 August 2021
Laurie
United StatesLooked like the interior halls might need a paint job.
Location was good for access to I -15. Restaurants and grocery store nearby. Put us on bottom floor for easy access to outdoors with our dog. Nice area outside for dog.
Stayed in August 2021
Reviewed: 30 July 2021
Oyler
United Statesno comment
no comment
Stayed in July 2021
Reviewed: 25 July 2021
Kathryn
United StatesI thought I had booked a larger room…..called the desk and the gal on duty…... Said she could not upgrade our room because it was a third party reservation…she said I had to go back through booking Looked at my paperwork and it said if I canceled after 4 pm I was going to be charged my first nites price..I didn’t want to do that. The desk was no help…she didn’t offer any other advice….except to say it would be $250 a nite more…. I have used Booking for years. Not happy with some of the problems we have ran into….like….the BW in Brigham city. No where could I find information on the hotel not having an elevator…after reading my information about the TownPlace Suites….it said the payment and any changes in the booking would be handled by the hotel..they weren’t much help…vacation is over for this year….but….next year I might have to change companies…
The convenience of the hotel
Stayed in July 2021
Reviewed: 23 June 2021
Pat
United StatesFrom the moment we stepped into the hotel we were welcomed. Our room had a lovely kitchenette. It was clean and very comfortable. I would highly recommend.
Stayed in June 2021
Reviewed: 8 June 2021
Tammy
United StatesThe property was great the cost is what throw me off. I was told one price and the bill had that price but my card had a different price. Much more. So confused.
Stayed in June 2021
Reviewed: 7 June 2021
Ladawn
United StatesThe breakfast was great. We were there for a funeral and the location was fairly close to every where we needed to be.
Stayed in June 2021
Reviewed: 4 February 2023
Susan
United Statesoutdated, gross rooms. needs total overhaul
location is good, staff was friendly.
Stayed in January 2023
Reviewed: 11 September 2022
Wesley
United StatesBreakfast for what i paid for the room was not equivalent. The bun was soggy not to mention the ingredients on the back of the sandwiches given was scary to read. I could’ve gotten better breakfast from Mcdonald’s which I call Mc Nastys if that gives you and idea. Also our room stunk like Indian food or something, also i paid to have a mountain view. Not the back side of another building view. If we’re going to go by being able to see parts of the mountain I could’ve rented a room anywhere in salt lake area with view of the mountains. The bed was not comfortable and the next day I was so tired at the wedding I was miserable. I traveled from Oklahoma to here camping 90% of the time on an air mattress, it was more comfortable than that bed.
Hot tub was clean and the pool, our bathroom was clean and the tub was great but not long enough for anyone over 5’7”. The Iron was nice to have but not usable as it had black crud melted to it and the steam function didn't work right and shot boiling water out onto my foot.
Stayed in September 2022
Showing 1 – 25
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