The staff was incredibly friendly & helpful. The beds & pillows were super comfortable & the location was excellent.

Stayed in March 2022

when we got back to our room after a loong day, I found our bathroom has muddy shoe marks all over the floor… I didn’t call housekeeping bec my baby might get awakened, so I just cleaned all the mess myself. our king room was so small, not like the ones in the photos, that we have to get my mom a separate room bec 3 people plus a baby cannot move inside the rm comfortably.. my brother’s room in the 6th floor smells like wet carpet..

very central location, front staff was helpful bed was comfortable

Stayed in April 2022

I wish they had a pool. The breakfast was also disappointing, but that’s almost expected since covid.

The room was cozy and clean. I loved the kitchen in our room. The bed was very comfortable, and the staff was accommodating. Great area in Hillcrest.

Stayed in April 2022

The location. It is not located near restaurants or public transportation. We walked to have dinner and to catch buses or trains farther than we would have wanted to do.

The room and facility were clean and in good repair. The staff was very helpful.

Stayed in April 2022

Walls were a little thin

Staff was friendly and room was good quality.

Stayed in April 2022

The office should keep an extra toner in the office. The toner in printer was out as I could not print out my boarding pass.

The front desk staff and the cleaning people.

Stayed in February 2022

I was expecting a cleaning service which we did not get

Nice and clean rooms, in a good area downtown

Stayed in February 2022

Parking is in the structure next door with no access to the hotel without walking out the car entrance

Location is great, friendly staff & very clean

Stayed in January 2022

One night, the power was off for about 8 hours and had to be relocated to another hotel because the hotel does bot have a generator! Incredible! We had to move with two kids at 11pm, one of them 5 months old. Very embarrassed!

The room is a studio fully equipped and renovated

Stayed in January 2022

parking is difficult next to street no srop point for luggage.

room design, beds kithchen and staff all was ok.

Stayed in January 2022

The parking garage isn't attached to the hotel. You have to go outside of the hotel and walk past a restaurant then there it is. It's also a super small garage as well. Parking there is $25/day. We had a fold out bed in our room but there were no linens in the room. Not a huge deal as I called down to the front desk and they sent someone up with some. But it would be nice if it were already in the room, along with a pillow. And the right size. The fitted sheet was way too big for the foldout.

We had traveled really early from up north and got to the hotel late morning. They were actually able to check us in! That was so great since we were traveling with a toddler. The room was a good size. We had the mini suite with kitchenette since we have a toddler. The fold out couch into the bed worked great for him to sleep on. The king size bed was so comfortable! The closet was very big, and a large enough space behind the door to store our stroller each night without having to fold it up. The breakfast in the morning was nice as well. You let the breakfast attendant know what you would like and they pack it up for you in a Togo box (due to covid still I guess). I also liked that there was a guest laundry facility available. My son got sick one night so I was able to throw all of clothes and blanket into the wash so it was clean and ready to go when we left the next morning. I also appreciated that you had to use your room key to get into the hotel at all times. Definitely nice security feature.

Stayed in December 2021

Location and great customer service! Definitely consider staying there again. Unexpected great stay

Stayed in December 2021

the location and parking next door, such a pain. i’ve stayed at Marriott town place suites before at a different state and the breakfast was fabulous. This place just had bagels muffins, it was bad. Even the milk I got was sour.

had a kitchenette

Stayed in December 2021

The room was not worth two hundred and something dollars

No breakfast

Stayed in November 2021

parking is expensive

location

Stayed in December 2021

Breakfast options

Breakfast should have more variety other than boiled egg and bagel.

Stayed in December 2021

The “view”and the very poor and limited breakfast.

It was ok, that's it…

Stayed in December 2021

Parking garage not being free and not a safe walk In late night

Stayed in November 2021

staff could’ve been more accommodating and friendly

location

Stayed in November 2021

Parking. Shared with another hotel but no direct access from parking structure to this hotel. You have to go out the way you drove in and enter hotel from the street.

Location was great & very clean

Stayed in November 2021

the parking garage is not attached to the property , which made for awful access to the property. could use some valet.

it was clean and once inside everything was clear cut

Stayed in November 2021

They didn't have the exact room we booked but it wasn't a big issue. The view from the window was terrible though, our window faced a wall with very few room in between and not much sunlight.

The room was great, it included modern renovated bathroom and kitchen, big TV screen and new appliances.

Stayed in November 2021

Parking fee is expensive and tight

Stayed in October 2021

The beds are not very comfortable. And parking is very expensive .

Didn’t really like the breakfast. Not a big variety. Just yogurt and muffins . Can be improved.

Stayed in November 2021

the only draw back is the breakfast, im hoping its a hot breakfast but instead they give you in to go box , recently ived been on a couple hotel with breakfast and theyre serving already a hot breakfast.. Parking lot is not attached to the hotel they shared with other hotel.. so you have to go out and walk to your hotel..

our mini studio was so clean , and as we enter our room its was so fresh and so nice the staff are nice and helpful 👍.. for sure my family will come back again in here..

Stayed in October 2021