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  5. Reviews of TownePlace Suites by Marriott St. Petersburg Clearwater

Reviews of TownePlace Suites by Marriott St. Petersburg Clearwater 3 stars

13200 49th Street North, Clearwater, FL 33762, United States

Review score

Based on 85 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.3

  • Facilities

    6.9

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 17 April 2022

    6.0
    Beds were comfy!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 3 nights
    • Submitted via mobile

    Not enough dishes and towels. We had four rooms and when we asked for more towels we were told there wasn’t any. One of our rooms only had a couple forks so we had to ask the front desk for a complete step. Rooms could be cleaned better. There were hairs in our shower when we arrived.

    Staff was great and the beds were really comfy.

    Stayed in April 2022

  • Reviewed: 22 December 2021

    8.0
    overall nice stay
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    understaffed- had to wait a substantial amount of time for employees to check on the front desk in order to check in or out. the pillows also need replaced (it was basically like sleeping without one because they were so flimsy)

    best mini fridge I’ve seen in a hotel, beds (not pillows) were comfortable, and the shower was nice

    Stayed in December 2021

  • Reviewed: 22 September 2021

    7.0
    2 Bedroom Suite
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom could have been cleaner - for example, *Used toilet paper roll *Dirty wash rag hanging on the shower rod *Something on the wall by the toilet, what I suspect was urine or toilet water. The AC didn’t work and the thermostat was hanging off the wall when we checked in at 12am. We spent the night in a fairly hot hotel room but maintenance had it fixed the following morning and it worked wonderful the rest of our stay!

    Convenient location Spacious rooms Quick maintenance No bugs Mattress had a protector on it Very comfortable Quiet

    Stayed in September 2021

  • Reviewed: 1 September 2021

    7.0
    Good
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    There is only one bathroom. So if you needed to use the restroom you could if there was someone in the shower. The gym was way too small. Nothing in there to workout with. The breakfast wouldn’t be considered breakfast. Don’t eat pork so there wasn’t anything that I could have a pork breakfast sandwich was the only thing they had to eat.

    The way that the rooms were sectioned and spacious living room.

    Stayed in July 2021

  • Reviewed: 5 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Every time I called for fresh towels or sheets or for someone to vacuum our room, it never happened. Very frustrating! We stayed 5 nights and the room service was disappointing every single time! No trash bag in our trash can, we had to ask for one, the sofa bed mattress had seen better days, it was very thin and coming apart at the end of the mattress and the TP holder in the bathroom was coming out of the wall. The A/C ran constantly and never got down to the set temperature.

    Breakfast in the mornings and the pool. Plenty of sleeping space.

    Stayed in August 2021

  • Reviewed: 15 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 4 nights
    • Submitted via mobile

    You could only get 3 towels a day and there were 3 of us and we took 2 showers a day

    Cleanliness and good parking….pretty …location

    Stayed in July 2021

  • Reviewed: 11 July 2021

    8.0
    4th of July week.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    We were there for five nights and after the first night the pool got shut down for some maintenance problems. It didn’t reopen until the day before we left so we never got to enjoy it. My daughters were little upset about this. The room never was fully cleaned before we got there, wasn’t really vacuumed and the fridge had spilled food in it from the past occupant. The room also needed a good dusting.

    We have stayed here once before little over 4 years ago so I knew what to expect. The suite we stayed in was nice and spacious. The location of the hotel was perfect for our needs. And always had clean towels and toilet paper if we needed just had to ask. The breakfast was a grab and go meal bag that was alright, rather have the buffet that they once had.

    Stayed in July 2021

  • Reviewed: 1 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 3 nights

    The walk-in bath cause water to spill out and running on the floor. The floor is dirty.

    Stayed in June 2021

  • Reviewed: 14 June 2021

    7.0
    Would not be my first choice next time but it was not terrible.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights

    Breakfast was in the name only. We only tried it the first day. Besides fruits, we gave everything else to the birds. They did not mind. Very loud AC in one room.

    2 separate rooms. Felt safe. Clean.

    Stayed in June 2021

  • Reviewed: 10 June 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 1 night
    • Submitted via mobile

    No blackouts curtines we have to wakeup with the sunrise

    location clean

    Stayed in May 2021

  • Reviewed: 31 May 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 1 night
    • Submitted via mobile

    There were no coffee cups in the room but a coffee machine.

    Great breakfast selections. Very clean bathrooms. And accommodate to the guests well if you forgot stuff.

    Stayed in May 2021

  • Reviewed: 23 May 2021

    8.0
    My stay was good.
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 3 nights
    • Submitted via mobile

    NA

    NA

    Stayed in May 2021

  • Reviewed: 25 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    A wonderful clean place to stay, didnt want to come home!

    Stayed in April 2022

  • Reviewed: 6 April 2022

    1.0
    Very poor
    • With a pet
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 8 nights
    • Submitted via mobile

    Nothing this was a external white wash paint job outside to make a dump look nice. The staff was defensive to rude. The refrigerator did not work. No TV or cable service for 3 of 4 days, thank god one nice service staff member took it upon himself to fix it. The parking lot bright lights

    Stayed in April 2022

  • Reviewed: 30 March 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2022

  • Reviewed: 28 March 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 1 night
    • Submitted via mobile

    The staff Sam is horrible beware she’s nasty, not sure how she has a Job. She need to go to customer service training.

    Stayed in March 2022

  • Reviewed: 21 March 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Room was dirty. Smelled like fried fish in room . Breakfast was not great. Nothing to drink but coffee

    Stayed in March 2022

  • Reviewed: 13 March 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Room smelled like mold and the showers still had the hair of other guests stuck to the wall, not to mention the shower curtain was stained with what looked like mold.

    Stayed in March 2022

  • Reviewed: 14 January 2022

    1.0
    dirty room
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 1 night
    • Submitted via mobile

    dirty room

    dirty room

    Stayed in January 2022

  • Reviewed: 11 January 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 3 nights
    • Submitted via mobile

    The building was dirty and run down. The one and only cart was broken. I was over charged for my stay with no good explanation and my charge does not match my receipt.

    Nothing

    Stayed in January 2022

  • Reviewed: 4 January 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 2 nights

    Small room, small bed, dog barking next door for hours at night; the staff said "dogs are allowed" and thus could do nothing to help. The breakfast was so limited that we could not find anything decent to eat. Very high price: not worth it.

    Cleanness, snow-white linens and towels, fully equipped kitchenette, nice hot water and Wi-Fi.

    Stayed in December 2021

  • Reviewed: 8 December 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 3 nights
    • Submitted via mobile

    Needs a coffee pot or tea pot

    Very easy and comfortable

    Stayed in December 2021

  • Reviewed: 29 November 2021

    4.0
    Love this hotel but this stay was not at all what I normally experience. I know they can do better
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 1 night
    • Submitted via mobile

    I booked through booking and when they couldn’t find my reservation even after providing them with my confirmation number and email the front desk worker wasn’t too eager to help fix the situation. My card was charge twice for 150 first then for 123. When I called the hotel they basically said it never happened but my bank sent me my transaction history and 2 separate charges are clearly stated for tps. Rooms could be a little cleaner seen 2 live roaches . Dishes wasn’t cleaned good silverware still had food residue on it . And the room at a smell to it.

    The location , the rooms are nice and the full mini kitchen

    Stayed in November 2021

  • Reviewed: 18 November 2021

    5.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed and Office Desk
    • Stayed 1 night
    • Submitted via mobile

    Dirty dishes, had to clean before we could use them. Breakfast could be better - at least to include eggs & hash browns. Should provide drinking water in the lobby

    Maintenance guy was very helpful

    Stayed in November 2021

  • Reviewed: 29 September 2021

    1.0
    It's not worth the cheap price, don't waste your money on this dump.
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    My three friends and I were suppose to be given a queen suite with two queen beds, however when we got there our room had a queen bed and couch pull out mattress. The stay went down from there. The hotel refused to help accommodate us, and the nightime front desk lady was awful. She talked super quietly so we could barely hear us, and gave us the third degree at every request for her to help us. Here are some examples of what was wrong with our room: The dishes were dirty when we got there, there were ants and bugs in the kitchen. We didn't have any sheets for the pull out bed, and when we went to ask for them we were given the third degree. We were told that for a group of four there was no way we were going to be given more than two blankets. We only had two towels and again were given the third degree about asking for more towels. They never emptied our garbages and we had to ask for more garbage bags and empty them ourselves. We ran out of toilet paper. The front desk staff during the day was much more accommodating than the nighttime girl we encountered the first night, but that would never be enough to persuade me to come back to this hotel. It was a good price for Clearwater, but you definitely get what you pay for. Stay away.

    The size of the room

    Stayed in September 2021

Showing 1 – 25

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