11040 Louetta Road , Houston, TX 77070, United States
#202 of 424 hotels in Houston
Guests' ChoiceBased on 80 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.6
Staff
8.6
Value for money
8.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Leigh
United StatesThe only thing that i can complain about is that there was a funky smell in the room. After being in the room for a few minutes i didn't smell it anymore. The smell did leak into my clothes - even my clean ones. Other than that - it was good.
The location worked well for me as I wanted to be somewhere with good groceries stores and restuarants. it also was nearby some nice places to walk and feel safe.
Stayed in May 2024
Reviewed: 10 May 2024
Mariana
United StatesI got hot at night and tried to turn down the AC and turns out they control the thermostat. That was a big negative for me. Who doesn’t want to sleep comfortably at night.
I love love their breakfast!
Stayed in May 2024
Reviewed: 26 November 2023
Josue
United StatesThe place
The price
Stayed in November 2023
Reviewed: 19 November 2023
Paul
United Statesa lil run down, slow elevators.
Quiet
Stayed in October 2023
Reviewed: 2 September 2023
Aj
United StatesI had to go to the front desk a total of four times to have the key changed. Every time we left the room I needed a new key. It was finally fixed on the second night of our four day stay. The worst experience was when I found a dead roach on the pillow. I don't know how long it was there because I hadn't moved the pillows but luckily that was my last nights stay any how because I probably would've relocated. Lesson learned to me to check the hotel linens before I get in the bed.
Overall the room was clean and comfy and the staff was very friendly and helpful. Great price for the two bedroom suite we booked.
Stayed in August 2023
Reviewed: 31 March 2023
Sepri
United StatesThere were not enough towels/wash cloths for 4 people and instead of just providing additional, staff asked for dirty towels when we wanted more.
Location was nor close to area we wanted to be but it was close to food and shopping so that was a plus.
Stayed in March 2023
Reviewed: 23 November 2022
Lorenz
United StatesThe TV was difficult to operate and the HDMIs were messed up and it was annoying but we got through it
Stayed in October 2022
Reviewed: 21 November 2022
Jessica
United StatesBreakfast time was a struggle for workers to keep up with due to the volume of guests that were there at one time. We arrived to breakfast at about 9:15 am and most items were empty. Employees were filling up sausage as we were leaving and there was no milk.
We booked a two bedroom suite but was offered two adjoining one bedroom suites which worked out great due to having two bathrooms instead of one to share. Extremely pleased with this feature!
Stayed in November 2022
Reviewed: 27 March 2022
Dimmer
United StatesThey Didn't Have My Reservation.
Location/Clean
Stayed in March 2022
Reviewed: 6 March 2022
Joan
United StatesThey need ALOT of help with breakfast options😭 Noted a few roaches when I checked into my room😱
Liked that their mini kitchen was fully equipped with all the necessary kitchenware!!! Even with a full size stove!!!
Stayed in February 2022
Reviewed: 21 February 2022
Chuck
United Stateseasy to get to and comfortable
pet friendly and clean
Stayed in February 2022
Reviewed: 14 February 2022
Singleton
United StatesCouldn't watch the game in English only in Spanish, furniture could be updated.
Great location to stores and restaurants only 30 min from downtown, staff very friendly, rooms very clean and comfortable. Rooms look exactly like the pictures online.
Stayed in February 2022
Reviewed: 3 February 2022
Kim
United StatesI didn't feel the parking was secure with parking my truck in the parking lot.
The location, the shower was wonderful.
Stayed in January 2022
Reviewed: 13 December 2021
Craig
United StatesWe were told there was an extra roll away bed in the room. There was not. Also, the couch pull out bed had no sheets, or blankets with it. Also no extra pillows. The mattress on the sofa pull out was atrocious. You could feel every spring that poked you in the back. It was awful!
The room was spacious enough for us all. We like the full fridge and the stove. We liked the breakfast in the morning too. Although your orange juice, even when a fresh container was put in tastes like it’s watered down tremendously. It’s gross.
Stayed in December 2021
Reviewed: 16 August 2021
Castle
United StatesI stayed a week but I was over charged . They charged me 3 times. That’s $500 three times !! $1500!!!
The place was really nice
Stayed in July 2021
Reviewed: 3 June 2021
Gwendolyn
United StatesThe faucet in the bathroom face bowl was not working. Had to brush our teeth in the bathtub.
Nice location and quiet.
Stayed in June 2021
Reviewed: 15 May 2024
Irene
United StatesThe grounds were not manicured, our bathroom light was rusty and side of toilet was not clean, I cleaned it…. No bathroom vent so very steamy after showers. I would have liked a King bed…. My husband and I are tall….
The breakfast was good, fresh and always stocked well. Coffee was delicious. I’d like to see honey offered
Stayed in May 2024
Reviewed: 15 March 2024
Nicole
United StatesThe pool was under construction
Staff very friendly and accommodating. Room was big and comfortable. Excellent size for the price.Good area.
Stayed in March 2024
Reviewed: 9 February 2024
Katrina
United StatesYoung people hanging out by dog area sometimes
Stayed here actually 13 days, everything we needed while my house is being renovated. We stayed in Studio large fridge, stove, oven and lots of storage. There is an apt. Close by that don’t care to empty trash on road, perfect place for families with 2 bedrooms plus the price is almost 1/2 off other hotels! As an extra I have both my dog and cat with me.
Stayed in February 2024
Reviewed: 7 January 2024
Lynette
United StatesNothing at the moment
Gréât amenities. Pool , great breakfast included, laundry facilities. Free parking, spacious rooms. Kitchen
Stayed in November 2023
Reviewed: 19 September 2023
Micah
United StatesThe tv didn’t work the pool was green and no housekeeping staff
The price and spaciousness
Stayed in September 2023
Reviewed: 18 September 2023
Lasley
United StatesThe pool wasn’t usable and the internet kept going out
The staff was awesome.
Stayed in September 2023
Reviewed: 31 July 2023
Lynette
United StatesCan’t think of anything !
The breakfast area was very clean and had a worker there the whole time making sure hotel guests were happy and always spot cleaning. The breakfast was impressive. Waffles, eggs, omelette, cereal, oatmeal, bagels, bacon, grits and on and on! Delicious coffee. Nice fruit basket. Front desk people were very kind. Really like the kitchenette in the rooms with plenty of space to move around. Great to have a pool.
Stayed in May 2023
Reviewed: 25 July 2023
Ricardo
United StatesNoted above
Breakfast was great..Quality, temperature, preparation, variety . exceeded my expectations Room Fridge was noisy when compressor kicked in. My poor rating comes from the fact that I stayed 4 nights and my room was fixed (Cleaned and beds made by Housekeeping) only once. After the first day without cleaning, I complained and asked for it to be fixed. It was done, the following day but not the rest of the stay. The facility had no signage on the outside that would advise where the "Office-Front Desk" or "Registration" or "Lobby" was. Nothing. Just a US flag hanging outside. I commented to the from Office of this fact. You do not want to be walking about under a 100F weather to figure out which door leads to the Front Desk.
Stayed in July 2023
Andrézieux-Bouthéon, France
Ogunquit, USA
Prata di Pordenone, Italy
Florence, Italy
Marina di Bibbona, Italy
Nijmegen, Netherlands
Phan Rang, Vietnam
Wuse, Nigeria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content