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Reviews of Extended Stay America Suites - Newport News - Yorktown 2 stars

200 Cybernetics Way, Newport News, VA 23693, United States

#17 of 41 hotels in Newport News

Guests' Choice

Review score

Based on 292 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.5

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 3 May 2024

    7.0
    Very pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The AC fan was kind of broken so it made a weird noise all day. It still blew cold air so not a big problem for me but could be if you’re a light sleeper. The kitchen doesn’t come equipped with anything and you have to purchase them from the front desk. I didn’t expect it to be fully equipped but they could at least provide one pan, utensil, and plate for guests free of charge.

    My room was spacious even with the kitchen. The tub was amazing. Water got super hot and pressure was good. Staff and other guests were very nice. Good amount of storage space and there was a very spacious desk in my room. There’s a lake behind the property and parks very close by. Great location especially for the price!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    6.0
    Had encounters with three staff members all were nice.If the room were cleaner I would have enjoyed the stayed more. Roo
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    $100 deposit was not listed in details. Had 2 room suite. The shower was low I’m 5’8. The room was as clean as it should be for price, spots all on furniture and curtains, and dusty. Noticed baby roaches. They no longer have a “real” breakfast it’s now grab and go, I think some type of pastry.

    Staff was friendly

    Stayed in April 2024

  • Reviewed: 25 March 2024

    6.0
    The first time I stayed overnight just for one night… I loved my stay so much I booked for three nights, I regret that I
    • Leisure trip
    • Solo traveller
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lack of housekeeping

    The location

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    I wish the had foods like waffle bacon and eggs . And also juice and yogurt for kids in morning breakfast

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I saw a roach in the bathroom

    Everything was nice

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Value worthy stay
    • Leisure trip
    • Family with young children
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 1 night

    No guide for the tv which made it a little difficult to browse for family oriented programs

    The room was clean, comfortable and had all a single momma could ask for.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    6.0
    Overall it was hood for the price
    • Leisure trip
    • Couple
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I found hair in the tub and bed

    Convenient for me

    Stayed in January 2024

  • Reviewed: 26 December 2023

    8.0
    This was a pleasant option to alleviate overcrowding at the in-law's house over a 3-day stay.
    • Leisure trip
    • Couple
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 3 nights

    Don't expect protein options for breakfast, or a full set of free-weights in the tiny fitness room. The nonsmoking room and hallway had a lingering smell of smoke, but I've never met a hotel that didn't.

    The breakfast was minimal but present and tidy, the workout room equipment was old and worn but functional. The A/C and heat was efficient and effective. The key cards worked consistently. The view out the window was of a very cute water feature with fountains and waterfowl.

    Stayed in December 2023

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cooking/Potsnpans utensils should be in room

    Location

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Not convenient if you plan on cooking. Great location. Close to Williamsburg and Jamestown
    • Leisure trip
    • Couple
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Unit did not come equipped with anything for the kitchen. Not even coffee mugs. Had to ask for a coffee maker and toaster and pick them up at the front desk. Same thing for hairdryer. Front desk person said they had cookware if we wanted to use some. I would have been very disappointed if we had planned on cooking. Hallways looked worn. Made the place feel dumpy. Once in the room though, it felt better.

    Unit itself was very nice. Fairly updated and clean. Quiet area and close to places to eat and grocery.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hallways and stairs were dirty. Didn’t appear to be vacuumed. Oven door seemed broken. Didn’t shut all the way. Missing TV remote and needed batteries in the thermostat control. Both issues were resolved. Had to ask for more towels and was told if we have any. One employee finally gave towels but a bathmat instead of a full sized towel.

    2 bedrooms

    Stayed in October 2023

  • Reviewed: 7 August 2023

    7.0
    overall it was a nice short getaway vacation.
    • Leisure trip
    • Couple
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 2 nights

    the bathroom shower needs something installed to keep people from slipping and falling. There's nothing to hold on to if you slip up. Dangerous.

    Did not have breakfast Only coffee.

    Stayed in August 2023

  • Reviewed: 11 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    to many people lurking around the property. a number of savory characters hanging around.

    I thought it was nice two have 2 bedrooms

    Stayed in May 2023

  • Reviewed: 24 April 2023

    6.0
    Affordable for the area
    • Leisure trip
    • Solo traveller
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 3 nights

    The condition of the hotel seems to be lacking each time I visit and I visit the area every 2-3 months. I believe since the rates are more affordable than other hotels in the area, it is an easy catch for riff raff visitors. The place doesn't smell clean, the elevator is filthy... I have noticed that the elevator is dirtier each time I visit. There is no intention to open the breakfast area back up, it is just a grab and go. The toilet paper is 1 ply.. do they not realize that people will use twice as much to get the job done? There is very little water pressure in the kitchen sink, yet the shower has decent pressure. Bathroom sink not so much.

    I like the location of this hotel. Convenient to shopping and the interstate. Serves its' purpose for my trips.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    good for short term
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    lack of breakfast as advertised no dishes available, had to request at lobby

    proximity during a move

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast very limited

    Location was good, staff was very good

    Stayed in April 2023

  • Reviewed: 5 April 2023

    6.0
    People need to STOP stealing things out of the rooms! Accommodations need to improve!
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 3 nights

    No coffee pot in the room. No utensils! Had to go to the office to get utensils, coffee mugs AND a coffee pot. Had to buy filters for it as well. I was told they don't keep them in the room because of theft. When I read what's in the rooms on Booking, I expect those things to be there. False advertising!

    We liked the kitchen. Staff was friendly! Rooms were clean.

    Stayed in March 2023

  • Reviewed: 22 March 2023

    7.0
    it was nice and comfy but not convenient .
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    absolutely no dishes pots pans utensils or even an iron and only one push cart for the entire building!!!!

    spacious affordable comfortable and quiet

    Stayed in February 2023

  • Reviewed: 21 March 2023

    7.0
    Thank you.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 1 night

    There were so many dogs! One was very aggresive! Tyhe dogs barked all night making it hard to sleep.

    The room was neat and clean. The facility was close to my destination of appointment. The staff was pleasant.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    8.0
    I would stay there again.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 2 nights

    The room had a smoke smell to it. I am very sensitive to smoke smell.

    The location was great for where we need to go, and the staff was very pleasant. It was close to everything. Walmart, shopping and good food choices.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bad smell

    Location

    Stayed in January 2023

  • Reviewed: 20 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Smoke from outside and toilet was dirty

    Quite and cozy with comfy beds

    Stayed in January 2023

  • Reviewed: 9 January 2023

    7.0
    A lil rnr
    • Leisure trip
    • Solo traveller
    • Deluxe studio 1 Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish the room was accompanied with the kitchen appliances like the website said.

    I loved the bed, it was very comfortable

    Stayed in January 2023

  • Reviewed: 30 December 2022

    8.0
    Very good
    • People with friends
    • 2 Bedroom Suite 2 Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some of the staff we other than pleasant.

    The two bedrooms was amazing perfect little two bedroom apartment practically but just another place that wants to rip people if with the extra fees you don't charge per day incidentals

    Stayed in November 2022

Showing 1 – 25

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