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  5. Reviews of TownePlace Suites Sacramento Cal Expo

Reviews of TownePlace Suites Sacramento Cal Expo 3 stars

1784 Tribute Road, Sacramento, CA 95815, United States

#23 of 83 hotels in Sacramento

Guests' Choice

Review score

Based on 130 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Nice hotel and good location for one night.
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds
    • Stayed 1 night

    The toilet holder was too close to the toilet. The bottom of the tub was slippery, no mat.

    Nice spacious room and liked the separate closets. Good variety for breakfast. I liked the omelet & mini waffles. Good location to the freeway and to get downtown.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    Nothing within walking distance. Had to drive to everything

    Has a certain newness to it. Very clean & modern. EZ freeway access

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Ok
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Is old building with still a lot old stuff

    Big room and ramodalet

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Dirty windows are ugly.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The windows were dirty on ground level. I cleaned mine. There's 42 windows on ground level. I'd like to clean them all for room comp. There's work being done at the hotel. In back, a lot of debris is not properly disposed of. Trip and fall hazard.

    The staff were top shelf.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    2 night stay for visiting friends. Comfortable, clean and good breakfast
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and good breakfast.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Not fancy but pretty good
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was the only hotel in the general area that was acceptable in terms of safety and cleanliness. Others were really bad. Staff were very nice and room was clean. Adequate parking. Pretty good but definitely not high end, lol.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Checking in was quick and simple. Staff were pleasant to communicate with. Laundry and fitness center was a plus. Location was quiet and clean with easy access to the freeway.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    The stay was the right price, right place and right time.
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    The eggs for breakfast were rubbery, but I enjoyed the rest of the items including the Belgian waffle. A good part of the room didn't have enough lighting when it got dark.

    The breakfast was good. Facilities were clean and up to date. I didn't use the pool but it looked nice and clean. I had no noise in my room although the street was just outside. It was nice to have a suite.

    Stayed in April 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    I was there for a week and my trash never got emptied. My linens are never changed. It would’ve been nice if they had changed them at least every 2 to 3 days. The price is for the concession snacks and sodas is ridiculous i.e. four dollars for a bottle Coke. You can get two for that price at the grocery store.

    Convenient the staff was very friendly and accommodating. The blueberry muffins were the best.

    Stayed in February 2024

  • Reviewed: 4 January 2024

    9.0
    It was good overall, really comfortable
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    the plates and kitchen utensils were dirty, found a pair of dead bugs on them

    The staff is really nice. Great breakfast!

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    The service was amazing. The staffs were so friendly. If only the bed was as good, would’ve given this a 5star.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed was definitely overused. It sunken as you sit, so laying down was worst.

    The staffs were great. It was clean.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Business trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I felt safe. The room was clean and comfortable.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    8.0
    Great hotel for the price. Close to many attractions, restaurants and shopping. Super friendly staff
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    Pull out couch/bed was not very comfortable, and the linens did not fit the bed. Lighting for that bed and an electrical plug were not convenient. However, I would definitely stay again, knowing now what type of room to ask for.

    Very clean, staff was extremely personable. breakfast was great.

    Stayed in October 2023

  • Reviewed: 18 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We needed handicap parking and no one told us the hotel was under construction. We were given a random place to park and in the morning we found a note saying not to park there.

    Clean

    Stayed in September 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bed was like sinking into a marshmallow, too soft for most sleepers.... a bit firmer would be better. Shower curtain liner needs to be about 3in longer so it stays inside the tub area which would stop from flooding the bathroom floor

    Nice and clean and Friendly staff

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Amazing Staff & great breakfast.
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t have a hot tub I was told it had. After (3) long days of sitting for business training, I was looking forward to a soak.

    It was a great weekend stay for business. Had a fully functional kitchen & lots of room for storage. Hot breakfast was excellent. Staff was awesome.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    10
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bed,shower, emplooyes

    Stayed in August 2023

  • Reviewed: 7 September 2023

    9.0
    Big rooms
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Dirty under bed but other than that it was good.

    Large room with everything.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Good
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Pool needed heated Improve breakfast

    Rooms

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The checkout process...My mother fell ill, and we had to checkout early to take her home. The person at the counter looked up my reservation and told me I had to checkout with the third party I booked with. I had never heard that before. I needed to get my mom home and didn't have time to argue. I left without being checked out properly or being provided a receipt for my charges. I called when I got home to straighten things out. I spoke with Alissa on the phone, and she took the time to look at my reservation to see that I paid for my stay at the hotel, not through a third party. Alissa adjusted my reservation for a one night stay and emailed me a receipt. I should not have had to make a phone call if the person at the counter took the time to look at my reservation and see that I paid at the hotel like Alissa did.

    The kitchen was convenient. The room was spacious and it was nice that the stairs were easily available for those who don't like waiting for the elevator.

    Stayed in September 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    The sofa bed was very hard and uncomfortable. The nice staff at the front desk gave us a bed pad but that did not help much.

    The two bedroom suite was very nice for your family so we could be together. The gym was good. The breakfast and front desk staff was very helpful.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Good stay. Staff was great and room was clean. Just wished our 2 bathrooms in our room
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    I was unaware our 2 suite room had only one bathroom. We have stayed at multiple 2 suite rooms in other hotels and all had 2 bathrooms. Uncomfortable with 4 people.

    The staff was wonderful. Very helpful and kind the room and facilities were very clean

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very clean room and comfortable bed, outdated cookware (pans) need to be replaced.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Pans are very old, too scratched to be used.

    Very clean room didn’t have odor or smell of food.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    A quick stop with a great greeting.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    The fold out sofa was odd and not very comfortable. Everything else was great.

    Carlee was amazing at check-in and with every inquiry we had. Our room was spacious and clean. The breakfast was surprisingly good, with plenty of protein options.

    Stayed in July 2023

Showing 1 – 25

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