221 Bishop Lane, Gatlinburg, TN 37738, United States
#526 of 535 hotels in Gatlinburg
Guests' ChoiceBased on 690 hotel reviews
4.5Cleanliness
5.5
Comfort
5.6
Location
7.4
Facilities
4.9
Staff
6.7
Value for money
5.7
Free WiFi
5.7
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End of dialog contentReviewed: 1 May 2024
Deborah
United StatesThe room could be cleaner
The location so my boy could get out
Stayed in April 2024
Reviewed: 27 April 2024
Crystal
United StatesShowers leaked and ran down
Close to downtown
Stayed in April 2024
Reviewed: 22 April 2024
Morgan
United StatesMy second day there the house keeper was knocking on my door saying I was supposed to check out and I was intact checking out the next day
I liked the location
Stayed in April 2024
Reviewed: 20 April 2024
Kayla
United Statesneeds updated and cleaned in the worst way. no phone in the rooms. bathroom was nasty. we left a day early because we weren’t comfortable. people was living long term in some of the rooms, it just overall felt sketchy.
It’s close to downtown gatlinburg
Stayed in April 2024
Reviewed: 11 March 2024
Kevin
United StatesNo toilet paper in room. Inexcusable!!
Location seemed pretty good.
Stayed in March 2024
Reviewed: 3 February 2024
Jennifer
United StatesHad to drive down road to an entirely different hotel to check in, they jumped all their guest to front of line leaving me waiting, room was old and very run down, not very clean
Large room
Stayed in December 2023
Reviewed: 29 December 2023
Efren
United StatesNeeds to be fix little more
Close to town
Stayed in December 2023
Reviewed: 28 December 2023
Nicol
United StatesIt was old and could use some paint and new mattresses
Location
Stayed in December 2023
Reviewed: 18 November 2023
Shyrl
United StatesI don't think we stayed here but I could be wrong .
Stayed in October 2023
Reviewed: 19 October 2023
Robin
United StatesThe room was bare. A bed a tv and fridge with microwave on top of it. The iron was still on the floor lol. I personally enjoyed the momma bear and her babies. But as I said in the beginning if your looking for just a bed then this is your spot. It's really close to town too. pillows and bed were comfy. A extra blanket would be nice since the heat is controlled.
I personally enjoyed the momma bear and her babies. It's really close to town too.
Stayed in October 2023
Reviewed: 16 October 2023
Sanders
United StatesNeeds to be updated. The bed was okay to sleep in. The shower was broke.
It was quiet
Stayed in October 2023
Reviewed: 5 September 2023
Melissa
United Stateshave walk to another place for ice and food
it was good location
Stayed in September 2023
Reviewed: 31 August 2023
Bryan
United StatesEven though check-in was at the property, we had to check out at another hotel, there were no coffee makers in the room, the bathroom door was too small for my mother who uses a standard walker to get around, to get it thru the door, the toilet dispenser was missing the roll holder, so toilet paper was left on the shoulder tub lege. No luggage holders to place our luggage on, so everything had to sit on the floor. It was a room with two beds, and a refrigerator, and nothing else worth mentioning.
Price was better than any other hotel in the area, including the Motel-6. Room was clean.
Stayed in August 2023
Reviewed: 22 August 2023
Jared
United StatesNo one in office and having to go to Howard Johnson’s to get toiletries and supplies. The room was dirty yes trash was taken out but sheets were dirty, and floors and bathrooms hadn’t been cleaned in a long while, feet were black going bare footed in the room shower and wall’s dirty. The. No staff member in office during week hrs. No ice machine and not sure where to go, could have been cleaners.
The size of the room
Stayed in August 2023
Reviewed: 22 August 2023
Jared
United StatesThat the bathroom was dirty and had to go to Howard Johnson’s to get toiletries needed. The room was dirty and the bathroom yes had clean towels and rages but was filthy and hadn’t been cleaning in a while. The floor hadn’t been swept or mopped in a while and gone bar footed your feet would be black from the dirt.
The property was not bad but the room was not clean dirty sheets and dirty bathroom
Stayed in August 2023
Reviewed: 24 July 2023
Martin
United StatesThey wouldn’t give me my refund. I canceled one room because of a medical reason and no one will give me back my refund.
Not much
Stayed in July 2023
Reviewed: 19 July 2023
Humberto
United StatesThe bathroom was horrible, liquid around the little fridge & around the toilet & too many flies get in by the door besides outside the people smoking weed.
The location was good because it's close to the center
Stayed in July 2023
Reviewed: 7 July 2023
Dion
United StatesNo coffee pot. It was outdated. Not very clean and check in was at another hotel.
Location was good.
Stayed in July 2023
Reviewed: 19 June 2023
Rachel
United Stateswhen we arrived, the office was closed and we had to go down the road to check in at another hotel’s office. the area seemed sketchy and made us a little nervous to stay. it was a little noisy and the room was outdated & smelled musty. the bathroom had a wobbly toilet and there was some signs of prior damage to the hotel on the walls/door. would not recommend staying here.
it was a good rate for booking last minute and the staff was very nice and friendly.
Stayed in June 2023
Reviewed: 18 June 2023
Cassandra
United StatesThere was a random kitchen cabinet sitting on the floor not sure for what it held a iron. The look of the back of the hotel eww.
Wish the bath room was updated, a luggage holder. Wish they would of told me they shared their ice machine and pool with howard johnson.But definitely paid what i got. Thankfully the a/c worked!!
Stayed in June 2023
Reviewed: 14 June 2023
Shannon
United StatesThe bathroom was dirty. The office wasn't open at all, we had to check in at the Howard Johnson. The desk person there acted like it was an inconvenience to check me in.
The location was what I expected.
Stayed in June 2023
Reviewed: 2 June 2023
Christopher
United StatesFloors were dirty Found a half eaten sandwich and some candy next to the bed The bathroom light didn't work Bathroom was super outdated and dirty You have to check in at a different hotel The floor was creaky and bowed in
Location was great Bed was the only thing clean and comfortable
Stayed in June 2023
Reviewed: 24 May 2023
Benjamin
United StatesThe rooms and bathroom were far from cleanly and had a lot of rundown qualities.
Location was good but has no breakfast no pool, and a king of run down type of hotel.
Stayed in May 2023
Reviewed: 22 May 2023
Shera
United StatesI'm a house cleaner and I was disgusted with the room. Truly a poor cleaner job
I liked the location
Stayed in May 2023
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