1951 Newport Boulevard, Costa Mesa, CA 92627, United States
#16 of 24 hotels in Costa Mesa
Guests' ChoiceBased on 315 hotel reviews
6.6Cleanliness
7.2
Comfort
7.2
Location
7.7
Facilities
6.8
Staff
7.8
Value for money
7.1
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 May 2024
Steven
United StatesThe lobby could use some remodeling/sprucing up - maybe new furniture and/or a fresh coat of paint. It seemed dank, when I went in. Otherwise, it was clean and neat!
The location was close enough in walking distance to enough retail food, although we didn't need to use it. The bed was roomy and comfortable with just the right amount of "blanketing". The bathroom was roomy and well laid out - glad you had a fan, since there was no bathroom window. Enough counter space for him and her stuff. The parking was close to our room and the fact that we had a first floor room was extra nice, since we're older and not having to carry goods up the stairs made it much safer for us AND convenient. (I'm not sure, if your receptionist keeps the age of the customers in mind, when making room arrangements - if so, KUDOS!)
Stayed in May 2024
Reviewed: 7 May 2024
Janet
United StatesThe pillows and bed were not comfortable. Pillows smell like smoke. I wouldn’t stay here again.
Location was good! Furniture was good. Room was clean. Cheaper than other places.
Stayed in May 2024
Reviewed: 5 May 2024
David
United Statesthe bed
Stayed in May 2024
Reviewed: 12 April 2024
Alexy
United StatesThe use of the extraordinarily strong chemicals in cleaning the room. The smell of the room reeks of unbearable chemical odor which is hazardous to the health of seniors especially those with COPD.
Neat and tidy. The front desk staff, John, is always very nice and helpful. He is very accommodating.
Stayed in April 2024
Reviewed: 19 March 2024
Potel
United StatesNo breakfast
The gentleman that helped me Bob, was very polite, and professional and went out of his way to make sure that I got into my room right away; and made sure that my wife received her key upon arrival. Debra was very patient and understanding at check out. Kudos to your staff trainers...
Stayed in March 2024
Reviewed: 15 March 2024
Fiona
United StatesRight on the street, noisy traffic
Good size room with couch and coffee table
Stayed in March 2024
Reviewed: 6 March 2024
Thibodaux
United StatesI didn't like that the prices went up And I can't afford the rooms
It's very clean and comfy kinda hotel. The cleaning lady's are very nice and fun to talk to I like that they help you when you need more time to pay or your not home at the moment to pay. Front desk people are very nice and helpful and very respectful to others.
Stayed in March 2024
Reviewed: 9 February 2024
Tiana
New ZealandThere was a drugged out zombie that was in the laundry which made me cautious to let my children outside alone. A couple had a giant argument upstairs and they smashed a window which made guests run out of their room to see what the commotion was about. This also made me cautious of some of the occupants at the hotel.
Centrally located & perfect for our family of 3. Affordable with helpful and friendly staff. The spa was perfect recovery from a LONG day at Disneyland.
Stayed in January 2024
Reviewed: 1 February 2024
Alexy
United StatesStrong smell of the cleaning chemicals used in the room
John, the front desk clerk is welcoming and accommodating.
Stayed in January 2024
Reviewed: 27 November 2023
Vincent
United StatesThere was a Noise coming from the wall or Refrigerator like a chewing sound that went on most of the night. I have to put tissue in my ears to sleep. That was room 230.
The comfort of the Bed and The room was is clean.
Stayed in November 2023
Reviewed: 12 November 2023
Robert
United StatesReasonable price, clean room and comfy bed!
Stayed in November 2023
Reviewed: 18 October 2023
Gerlinde
GermanyA crcroache in the bathroom Floor looked clean but left black feet soles after walking barfoot in 216 Swimmingpool was locked up Toilettflush was running constantly Even After flushing several times in 215
No breakfast offered Friendly staff, Clean beds Great Location
Stayed in October 2023
Reviewed: 10 October 2023
Aubrie
United StatesN/A
Close to the beach
Stayed in October 2023
Reviewed: 3 October 2023
Eisenhower
United StatesThe location is the only downfall for me; however, I would stay at this place again because the staff was very good! If you want something simple and inexpensive, this your place!
This is a nice place. What you pay, you get. The room was nice, the two gentlemen checking in and checking out were very cordial - and fast! It is a nice, simple place which is exactly what I was looking for. TV was huge!
Stayed in September 2023
Reviewed: 26 September 2023
Taeho
South KoreaDo not use the hotel washing machine does not work properly we put our money but it didn't work. Also Wifi and Tv didn't work.
We arrived very late but the staff helped us very kind and prompt. The room was very spacious considering the price.
Stayed in August 2023
Reviewed: 14 September 2023
Tamara
United StatesThe tweakers all over the property
The staff and inside the room
Stayed in September 2023
Reviewed: 3 August 2023
Gordon
United StatesPaper thin walls. Screaming baby next to us sounded like it was in our room. No breakfast
Location for us was good
Stayed in July 2023
Reviewed: 16 July 2023
Harry
United StatesOnly handicapped room available. We’re not handicapped.
Location convenient and close to our point of visit
Stayed in July 2023
Reviewed: 9 July 2023
Lisa
United StatesHaving a joined door with another room.
Having an outside door.
Stayed in July 2023
Reviewed: 27 June 2023
Gaylene
AustraliaNice clean rooms. Friendly staff
Stayed in June 2023
Reviewed: 10 June 2023
No9254me
United StatesNeurotic woman at check in desk.
Nice clean. A little old but they keep it up. Really nice staff except for an Asian lady who was really neurotic. The rest of the staff were very nice and helpfum.
Stayed in May 2023
Reviewed: 5 June 2023
James
United StatesNo breakfast
Location
Stayed in March 2023
Reviewed: 27 May 2023
Sheila
United Statesodd check in as we lined up in the cold, outside the glass window in the afternoon. lobby was locked.
clean room. convenient location. good price. they were prompt to get my tv working when I had trouble.
Stayed in April 2023
Reviewed: 14 May 2023
Robert
United KingdomWI-FI was poor.
Stayed in April 2023
Fort Wayne, USA
Greenwood Village, USA
Quito, Ecuador
Achenkirch, Austria
Osjaków, Poland
Antalya, Turkey
Auch, France
Pattaya South, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content