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  5. Reviews of Tru By Hilton Auburn, In

Reviews of Tru By Hilton Auburn, In 3 stars

303 Peckhart Ct, Auburn, IN 46706, United States

#2 of 8 hotels in Auburn

Guests' Choice

Review score

Based on 197 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 21 February 2022

    9.0
    great place
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the bed was not level

    great location and the staff was great

    Stayed in February 2022

  • Reviewed: 20 February 2022

    10
    I will definitely stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 4 nights
    • Submitted via mobile

    There was ice on the parking lot, made walking difficult. We were on the second floor & at night we could hear the people above us walking & running maybe. Hot tub would have been nice

    I didn’t think I would like not having a coffee pot in room, but I never missed it. There was always hot coffee in the lobby & no matter what time we got in, everyone was really friendly.

    Stayed in February 2022

  • Reviewed: 31 December 2021

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Modern, clean and very comfortable

    Stayed in December 2021

  • Reviewed: 4 December 2021

    10
    This was my first stay at a Tru hotel and it will definitely not be my last.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, Cleanliness, Comfort and help from the staff when I needed something printed off at the last minute.

    Stayed in October 2021

  • Reviewed: 29 November 2021

    8.0
    Great place to stay and very friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The pillows were way too soft and made sleeping a little uncomfortable and tossed and turned a lot through the night. Wish there was pricing on the snacks and soda available to purchase or maybe have a vending machine.

    The breakfast was very good for it to be included with the price of the room. The staff was very friendly and helpful with any questions that needed to be answered. I would highly recommend staying here when traveling through the area.

    Stayed in November 2021

  • Reviewed: 9 November 2021

    8.0
    we had a relaxing time
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The thing that stood out for me was the people! everyone was friendly and helpful! made of us feel like family ! It was clean both in the common areas where really clean . I

    Stayed in November 2021

  • Reviewed: 23 October 2021

    8.0
    Clean and tidy, but too small and heard everything outside the room
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Rooms too small, too little space to open a computer or peripherials. Had to open suitcase on bed.

    Clean and modern, but walls are too thin and there was no space to open luggage

    Stayed in October 2021

  • Reviewed: 21 September 2021

    9.0
    Comfortable, accommodating and good.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night

    The beds were a little hard. I would have liked to have a little more in the room, such as maybe paper and a pen, but other than those couple of things I have no complaints. I especially loved the clean lines and minimalist feel!

    LOVED the snack bar and breakfast. Very good! Also, the murals and locally made goods/food blew me away. Such an amazing idea! The staff was excellent, as well. Very friendly and accommodating.

    Stayed in September 2021

  • Reviewed: 20 August 2021

    10
    First stay in a Tru by Hilton. Were pleasantly surprised and liked the efficient use of space.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Very good room floor plan. Small room, hangers posts for clothes, effective use of space, early check in with phone, very clean.

    Stayed in August 2021

  • Reviewed: 25 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great as was the staff!!

    Stayed in July 2021

  • Reviewed: 25 July 2021

    9.0
    Branding Benefit
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Hilton name means something. I had booked a stay at another chain to save money, when I arrived it didn’t look anything like the ad and had a different name, I then booked in Tru- it was incredible. Clean, comfortable, great location and beautifully set into surrounding landscape rather than right on the highway.

    Stayed in July 2021

  • Reviewed: 10 July 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    I enjoyed my stay. You can control the temp of your own room. The beds are super comfortable (best pillows ever). The best part of it all is that there was a blackout shade which allowed me to get the sleep I needed. The staff was very friendly as well.

    Stayed in July 2021

  • Reviewed: 5 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Sunday breakfast was busy. Staff was unable.to keep up with supplying food. Had to go out of hotel for breakfast and coffee.

    Hotel was clean and quiet. Staff was friendly and helpful.

    Stayed in July 2021

  • Reviewed: 2 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    No pool

    All the amenities the hotel did offer.

    Stayed in June 2021

  • Reviewed: 21 May 2024

    4.0
    Make sure to stsy awawy
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very small room , just one simple chair . No microwave , no coffee maker , tissue and toilet paper of the poorest quality. A funny bulging wooden frane around bad aimed at hitting your leg hard on going to the toilet.telephone not working.. who on earth gave it the “excelent “ nark

    Stayed in May 2024

  • Reviewed: 4 March 2024

    7.0
    No complaints
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about really, but the standard king room was smaller than I expected. Bathroom was good sized and really nice. But other space was a king size bed, little desk and a bench. With just a path size walking space around the bed

    The staff and property was so nice. It was very clean and breakfast was good!

    Stayed in March 2024

  • Reviewed: 16 February 2024

    5.0
    Dont go here!! Cameras were in bathroom facing shower
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like how I found a camera in our room and room smelled so bad of sewage had to be moved to a new room , that didn't smell but once moved I found yet another camera in the bathroom facing the shower. Staff didn't seem to worried as they didn't call police which is technically what should have been done and considering each room had a camera on completely separate floors, I think either house keeping or maintenance must be putting them in

    The breakfast was good

    Stayed in February 2024

  • Reviewed: 31 December 2023

    5.0
    Walls were very thin could hear other rooms conversations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was awful. I actually questioned if the sausage was real.The eggs were terrible.

    Stayed in December 2023

  • Reviewed: 7 August 2023

    7.0
    We would stay here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little cramped. My wife ran into the corner of the bed frame and leg bruised due to the small space between the wall and bed. The bed was not comfortable. The desk clerk was not very friendly but did his job well.

    We did not eat the breakfast. No meat. The place was clean and appeared to be fairly new.

    Stayed in August 2023

  • Reviewed: 17 May 2023

    7.0
    they could lower the price is just somewhat
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    A little over priced

    clean convenient professionalism of the staff

    Stayed in April 2023

  • Reviewed: 1 March 2023

    4.0
    it was ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    staff didn’t seem to have it together as to wat they were doing, took half hour just for them to check me in

    nice clean

    Stayed in February 2023

  • Reviewed: 5 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small rooms no microwave. And the breakfast wasn't very good at all.

    How clean it was. And the employees are very nice.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    5.0
    Took way too long to check in and out!
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Dead flies on the floor in our room

    Breakfast was good. Need water available

    Stayed in December 2022

  • Reviewed: 14 November 2022

    1.0
    Not a good security but nice hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    That I didn't feel safe and couldn't sleep all night after someone opened my room door.

    Location, rooms, breakfast and some staff was pretty good.

    Stayed in November 2022

  • Reviewed: 24 August 2022

    6.0
    Chincy on the wash cloths! Staff not real helpful.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    2 people in room and 1 wash cloth!

    good breakfast.

    Stayed in August 2022

Showing 76 – 100

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