1001 Knoll Top Lane, Franklin, TN 37067, United States
#7 of 36 hotels in Franklin
Guests' ChoiceBased on 424 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
7.5
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End of dialog contentReviewed: 16 May 2024
Andrea
United StatesLocation
Stayed in April 2024
Reviewed: 14 May 2024
Stephanie
United StatesBreakfast was good, but i was surprised to see more keilbasa-style sausage on the menu rather than link or patty - still very tasty.
Stayed in May 2024
Reviewed: 11 May 2024
Mark
United StatesNo problems
Location excellent service and employees
Stayed in May 2024
Reviewed: 6 May 2024
Bobbi
United StatesN/A
Very clean … staff was great .. helpful & so friendly!
Stayed in May 2024
Reviewed: 1 May 2024
Clint
United StatesI was woke up at 4:30am because some man with my last same name was in the lobby and they thought he might have been with me. He was not and then I couldn’t go back to sleep.
The breakfast good l, the staff was very friendly and accommodating.
Stayed in April 2024
Reviewed: 5 April 2024
Nancy
United StatesThe bedding was amazing. We asked the clerk if she knew where or if we could purchase the sheets. She didn’t know. I called Hilton and they gave me the DM email. I never got a response.😢
Stayed in April 2024
Reviewed: 1 April 2024
Malina
United StatesThe bed was too hard and painful to sleep on.
Clean, friendly staff, amenities
Stayed in March 2024
Reviewed: 1 April 2024
Jim
United StatesSee above.
Unfortunately, breakfast was a bit disappointing. The toaster was not operating properly. The scrambled eggs were not cooked properly. They were runny and watery. No oatmeal.
Stayed in March 2024
Reviewed: 28 March 2024
Colleen
United Statesvery clean and modern
Stayed in March 2024
Reviewed: 23 March 2024
Laura
United StatesThe breakfast could've been better.
Very clean and comfortable. Staff was great.
Stayed in March 2024
Reviewed: 21 February 2024
Tina
United StatesY'all need a better set up for your breakfast, kids don't bother me but standing there waiting on pancakes but holding up the line wasn't practical.
Everything exceptional except breakfast time.
Stayed in February 2024
Reviewed: 14 February 2024
Robert
United StatesNa
New organized
Stayed in February 2024
Reviewed: 13 February 2024
Mary
CanadaMuch better than average gym
Stayed in February 2024
Reviewed: 10 February 2024
Gabrielle
United StatesThe extra space in the accessible room I did not request was unnerving. The party in the lobby after 10 was concerning, but I could not hear it once in my first floor room.
I enjoy the style and lack of carpet in rooms, the desk on wheels and the big TV. The breakfast is good. I really like the Lavazza coffee always out.
Stayed in January 2024
Reviewed: 7 January 2024
Tommy
United StatesNothing
It was very clean and the staff was very friendly.
Stayed in January 2024
Reviewed: 2 January 2024
Saverio
United StatesAt first I was a little difficult to find
I like the updated and modern look of the facility and the rooms
Stayed in October 2023
Reviewed: 7 December 2023
Russell
United StatesNo complaints at all.
Waldo’s Chicken and Beer is a must eat and is right by the property. Great value!
Stayed in November 2023
Reviewed: 3 December 2023
Gerald
United StatesFitness room access door was not working. The toilet in my room was good for a 4th grader. The bagel toaster in the lobby was not working properly. The bed was a bit soft for my liking
Check in was easy
Stayed in December 2023
Reviewed: 3 December 2023
Sheri
United StatesAlways clean. Comfortable beds. Great location
Stayed in December 2023
Reviewed: 29 November 2023
Suzanne
United StatesThe staff were friendly and knowledgeable. My room was spacious, clean, quiet, and comfortable. The breakfast was very good and a nice selection. Coffee was always available. The lobby was welcoming and well equipped with a pool table and board games. There was a nice quiet area designated for electronic usage. Location was easily accessible and close to areas I was visiting, I would definitely stay here again!
Stayed in November 2023
Reviewed: 20 November 2023
Bowie
United StatesThe check-in process was a little clunky due to the front desk staff member not locating my reservation. After some digging, he rectified the problem, and we got checked in. It turned out that he was trying to use my Booking.com confirmation number to look up my reservation while thinking it was a Hilton confirmation number. It wasn't a major issue, but
The location was excellent and near all of our meetings. The rooms were a good size, clean and comfortable. The lobby was spacious and was the perfect setting for a couple of Zoom meetings. The gym was well-equipped and exactly what I needed to maintain my workout regimen.
Stayed in November 2023
Reviewed: 17 November 2023
Pamela
United StatesNo coffee in my room
Clean, accommodating, great staff!
Stayed in November 2023
Reviewed: 11 November 2023
Janet
United StatesModern. Clean. Quiet. Well lighted parking lot.
Stayed in October 2023
Reviewed: 28 October 2023
Sharon
United StatesIt was so clean and everything was so nice
Stayed in October 2023
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